Image not recognised

[profetes]

Hi,
I've downloaded the .dmg image from your website, but though I've tried several times, when I double clicked the finder does not recognise the image :confused: , so no installation possible
Could you help me?
Thanks,

Profetes

iMac 17"
1,5 GB ram
Boot Camp installed

[ms @ parallels]

Probably it corrupted at download time, try again please.
Please tell us about result.

[jmaynard]

I have the same problem, and I've downloaded it three times on two different Macs. The problem is with the Parallels-2.1.1658.24-Mac.dmg file.

[ms @ parallels]

Can you show me the size of .dmg and md5 sum. We trying to resolve this problem immediately.

[jmaynard]

(505) jmaynard@wakko:~/Downloads$ md5 Parallels-2.1.1658.24-Mac.dmg
MD5 (Parallels-2.1.1658.24-Mac.dmg) = 574c77353227f62954563bc8858dc8e0
(506) jmaynard@wakko:~/Downloads$ ls -l Parallels-2.1.1658.24-Mac.dmg
-rw-r--r-- 1 jmaynard staff 5047728 Apr 6 01:02 Parallels-2.1.1658.24-Mac.dmg

[ms @ parallels]

Looks like a problem while downloading.
Look at the file size and md5 from server:
md5: b21617cae62136abf5b61253b7250341 Parallels-2.1.1658.24-Mac.dmg
size: 18388294 Parallels-2.1.1658.24-Mac.dmg

[ms @ parallels]

Please try again now.

[jmaynard]

Looks like it's downloading more...it's at 13.1 MB downloaded.

Update: Download successful. Image mounts fine.

BTW, I've submitted a story about this to Slashdot, so if it goes up, you should be prepared for a massive load on the servers...

[ms @ parallels]

Thanks, we are ready :)

[profetes]

Hi,
All my images go from 5 to 8 mb, it seems the transfer stop at some moment. I've also tried to download with Firewire instead than Safari, but the same result.
Thanks

[ms @ parallels]

Ok, thanks. We are working on this problem.
I've tell you when we fix it.

Also if you have wget installed can you try to download via it ? (run in console)

[profetes]

Now it works; Thank you!