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Quantise
May 30, 2006, 08:18 AM
I have recently changed my email address and no longer have access to the mail that was in my earlier account. I need to change the address that is registered against my copy of Parallels, which I have purchased and get the key that was recently sent out resent to me at my new address.

There doesn't appear to be a way to change the registered address in the My Account control panel. I have changed the address for the Forum using User CP.

Can anyone help me with this?

Warm regards,

John

joem
May 30, 2006, 01:31 PM
Seems to be a strange oversight on the part of the forum developers given that email addresses change regularly, but I'd probably just click on the contact us link and enter both addresses in a support request.

Nadine McSim
May 31, 2006, 03:40 AM
Hello
If you've done a pre-order, you need to contact a RegNow, our e-commerce provider (accounts@regnow.com) for them to change your address in their database.

Quantise
May 31, 2006, 06:47 PM
Thank you Nadine, I have now done that and await their reply.

John