fix for "current version of application could not be determined"

[olin]

Finally. I've been chasing this a couple of days. The exact problem is that I could not install nor uninstall parallels tools. I received a message stating "The current version of the application could not be determined. The setup will now terminate."

This turned out to be an installshield issue rather than a parallels problem. To correct it do the following:

From inside the virtual machine,
rename your installshield folder to something like InstallShieldCrap - it is located at: c:\Program Files\Common\Installshield

Now try again. It should work fine.

[DESIGNPOINT]

I had been struggling with the problem you solved with Parallel Tools
installation in my XP Pro VM. At various times, trying to find a work-around
for the error dialog box you got (and have now fixed), as well as an error
box I also got talking about not being able to install a "component or
components" . . . contact Parallels". Your Installshield folder rename
works for "can not install component or components" . . .
contact Parallels" problem too!! I now have a successfully installed a set
of PTools and the Ptools Center icon showing up in the Task Bar tray
in build 3186!!!! Parallels Tech Support wasn't very helpful with
solving the problem, but your efforts were!!

Thanks for your Post and your solution!!

DESIGNPOINT