Support for USB/serial adapter (like keyspan USA-19H) [Archive]

tacit_one

Apr 30, 2006, 08:13 AM

I will be great if these kind of adpaters can be supported in Parallels workstation !
An USB issue ?

fabriceg,
there are already 2 ways to use Usb-Serial adapter:
1) Attach it to the guest system as a USB device and install drivers inside your guest (i was able to do that since beta6)
2) Use a very handy app from Craig Altenburg (http://eudyptes.com/SerialClient.php) to map pipe-based serial port of Parallels Workstation to the hardware device in OSX

BR.

fabriceg

Apr 30, 2006, 08:29 AM

1) Attach it to the guest system as a USB device and install drivers inside your guest (i was able to do that since beta6)

That's I already done!

And when I am using the Keyspan USB serial Adapter Assistant, "Test This Port" failled.
When booting with WinXP (bootcamp) it works.

2) Use a very handy app from Craig Altenburg (http://eudyptes.com/SerialClient.php) to map pipe-based serial port of Parallels Workstation to the hardware device in OSX

that's mean I had to install MacOS X drivers. But I do not need it in OS X… but I would try.

fabriceg

Apr 30, 2006, 10:01 AM

Well, SerialClient should be ok, but… not. The client app do not see any data (I have tested many many settings).

I think the best way is USB improvement in ParallelsWorkstation. It must work! Booting in winXP works, so why not with vm ?

lscline

Apr 30, 2006, 12:26 PM

fabriceg,
there are already 2 ways to use Usb-Serial adapter:
1) Attach it to the guest system as a USB device and install drivers inside your guest (i was able to do that since beta6)
BR.

I have a Keyspan USA-19H as well, and I am unable to install it in the guest in beta6. I get the same "in use by another device" popup each time I try, and the adapter is unavailable. Same behavior as in beta5. What is the trick for doing this?

Thanks.. This is critical for at least two of the applications I need to run on Windows.

fabriceg

Apr 30, 2006, 12:44 PM

I have a Keyspan USA-19H as well, and I am unable to install it in the guest in beta6. I get the same "in use by another device" popup each time I try, and the adapter is unavailable. Same behavior as in beta5. What is the trick for doing this?
It means that you have Mac OS X driver installed, so it can not be used by vm. You have to uninstall Mac OS X Keyspan driver first.

lscline

Apr 30, 2006, 12:53 PM

It means that you have Mac OS X driver installed, so it can not be used by vm. You have to uninstall Mac OS X Keyspan driver first.

I would rather not do that, since I use the Keyspan for a Mac application as well.

lscline

Apr 30, 2006, 01:01 PM

The serial client app doesn't appear to work for my application either.

fabriceg

Apr 30, 2006, 01:59 PM

I would rather not do that, since I use the Keyspan for a Mac application as well.
You should try. After this (successfull) try, reinstall it… 30 seconds! :p

lscline

Apr 30, 2006, 02:18 PM

I did try it, and got exactly the same behavior as you were seeing ("Test this port" failure) in the windows guest. Very frustrating..

fabriceg

May 1, 2006, 04:25 AM

I did try it, and got exactly the same behavior as you were seeing ("Test this port" failure) in the windows guest. Very frustrating..
Yes, very frustating :(

Did you try "SerialClient" too? It seems it can work, maybe you will be able to work with it?

eudyptes

May 6, 2006, 08:04 AM

I put up a new version (0.6) of SerialClient that fixes some logging problems.

I've been using SerailClient to talk to a Atmel STK500 (I wrote it to capture the protocol to assist me in writing a Mac program to drive the STK500 directly).

It also seems to work fine with a loopback on the RS-232 adapter I use. (Keyspan USA-19HS)

If you've tried it and had problems please drop me a quick e-mail and I'll try to resolve the issue.

qeygh (a) mac • com

Added: The drivers that come with the USA-19HS do not work with Intel Macs. You must download the beta drivers from the Keyspan site.

fabriceg

May 6, 2006, 11:24 AM

Thank you very much Eudyptes, I have just send you an email.

fabriceg

May 18, 2006, 05:32 PM

Hi there, I have just install he Release Candidate. Well, my keyspan usb/serial does not work at all now. It says that it is in use by another device —that's not true (I suppose so). The Mac drivers for keyspan are unsintalled, after I've tried (unsuccessfully) again SerialClient.

It is very frustrating :( Any ideas?

Best,

Fabrice

lscline

May 18, 2006, 07:00 PM

Interestingly, I also just installed the RC, and my keyspan adapter now works. It shows a port in serial assistant and I was able to use it with my application. I do not have it installed on the Mac side, but it does show up in the USB parallels menu, where I activated it.

rich_w

May 18, 2006, 07:18 PM

lscline

May 19, 2006, 10:38 AM

Yes, as I mentioned, I was able to use it with my application. Hardware is a Suunto dive computer and software is Suunto Dive Manager. I was able to download my dive data and the application recognized the dive computer on COM 3.

rich_w

May 19, 2006, 11:23 AM

are you using the keyspan assistant in OS X or WinXp? Could you describe your setup in detail...I'm desperate to get this working.

lscline

May 19, 2006, 09:07 PM

I am using the keyspan assistant in WinXP. Here's what I did -
Installed the keyspan package on the Mac. Brought up the keyspan assistant on the Mac and uninstalled the drivers (but did not uninstall the keyspan assistant app). Reboot the Mac. Brought up Parallels and boot XP. Logged in. Went to the Parallels devices menu and enabled the USB keyspan device. Brought up the keyspan assistant, and was able to see the COM port.

Hope this helps. For some reason, it was necessary after uninstalling the drivers on the mac to reboot the mac before bringing up parallels.

lscline

May 21, 2006, 03:43 PM

Well, unfortunately, I have to retract my claim that I had this working. Yes, it did work, but it seems to be intermittent, and now is not working at all. I'm getting the same "device in use" crud. Ah well.

Onkel_T

Feb 27, 2007, 07:50 AM

I have a keyspan serial USA-19HS. I've installed the driver in XP. Using the keyspan assistent and testing the device is OK. If i use a app to use the device it seems to work and then fails. If i test the device in the assistant it fails. Disconnect and connect the device, using the assistant and the test is OK. But if i use the device it blocks and a new test fails.
I will test the SerialClient now!

Onkel_T

Feb 28, 2007, 06:42 AM

Yesterday i tried SerialClient and worked well. I've had a problem do a connect with SerialClient but after running the VM, connect function works.

Thanks for using SerialClient!!

transco

Mar 20, 2007, 11:18 PM

I put up a new version (0.6) of SerialClient that fixes some logging problems.

I went to your web site, but can only fine V0.1. Could you please post a link to V0.6? Thanks!

jodell

Mar 25, 2007, 02:24 PM

Parallels build 3188
Windows side:
Windows 2000 SP4
Garmin ETrex Legend Firmware 2.41
MapSource software 3.02
DON'T INSTALL WINDOWS KEYSPAN DRIVERS!!!

Mac side
Keyspan USA19 (USB-serial PDA adapter)
Keyspan driver 2.3 for Mac OS X
http://www.keyspan.com/downloads-files/usa/macosx/KeyspanUSBSerialv23.zip
SerialClient v 0.10 (FYI this is newer than v0.9)

First run Parallels, and edit VM configuration to add a serial port socket as server.
Launch Win2000.
Then launch SerialClient and select the same path to the serial socket as you did in Parallels.
Launch the MapSource software. You should be able to get the unit ID to verify the connection.

Worked very well for me.

akldb

May 6, 2008, 12:46 PM

I also failed to get a Keyspan USA-19HS to work under parallels and found the serial client software devoid of instructions on how to use it. However, my Netport ethernet to RS232 adaptor works fine (from Alpha Micro), although the Lantronix set up software won't run, so I had to do the set up on a real PC. What a shame Parallels can't sort out the USB port properly. I want to use it with my fitness bug but it won't work.

akldb

May 24, 2008, 04:21 PM

My Japanese is not up to this and nor is Yahoo's translator

loa

May 25, 2008, 02:37 AM

I am so sick of this. Parallels is such a sham. It seems to work, then it doesn't. When you need it, it doesn't deliver. Why is parallels staff recommending we download a 3rd party product to get a simple serial adapter working? Why is every USB connection a total nightmare? Why does something work in one version but not the next? Why does even attempting to use the Keyspan kill the mac's networking?

Parallel's motto might be: "A way to get really frustrated before running real Windows."

jamb

Jul 31, 2008, 06:11 PM

It appears I have Serial Client in Leopard connecting fine to XP Pro which is running within Parallels. Since the Keyspan USA-19H device is connected to a USB port in the virtual XP, it displays under the XP's USB icon at the bottom of the screen. If the Keyspan device is selected as "active", Serial Client doesn't see it. If I deselect the Keyspan adapter from the USB menu (ie. deactivate it), Serial Client can then "see" the Keyspan adapter. Unfortunately in neither case, can I communicate with my device. I keep getting a message similar to "device not found".

Do I need to somehow map the virtual serial port to the USB port, or map the virtual serial port to COM1? The device I am trying to communicate with supports communication over COM1-COM6. If mapping needs to be done, what are the steps to do so? Thanks in advance...

Carl Blake

Aug 5, 2008, 04:44 PM

All I want to know is what USB to serial adapter will work with my Macbook and Parallels with Win XP. Pretty much the ONLY thing you use Windows for is connecting to serial devices and the odd program that does not run natively on the Mac. So I call Parallels office and the first person told me that she would be happy to get me a license or box but would not help me. After 4 more phone calls I got someone different. She finally said that Parallels does not support ANY serial to usb device on the Mac. WTF....A SIMPLE EASY thing to do and yet they don't even support it and can't tell me even a work around.

What shit software. I have bought so many copies of this crap that I can't believe it. Half the printers don't work, you can't print from the Mac until you release it from the PC and vice versa, the bugs are relentless and now they can't and won't even tell me ONE option to use the serial device. I use Windows XP to configure serial devices all day long and now I find out that I can't even use it at all.

Sorry but your software sucks and so does your phone hell.

John@Parallels

Aug 6, 2008, 12:33 AM

Serial to USB is working using this tips
http://www.macosxhints.com/article.php?story=20070111135928615

Printers
May be you can connect them as described in Parallels Desktop for Mac user guide from http://www.parallels.com/en/download/file/doc/Parallels_Desktop_for_Mac_User_Guide.pdf on page 135,

USB device by its nature can only be only in one OS, so maybe just create some tickets in supports about printers?

akldb

Aug 6, 2008, 03:19 AM

There are other USB devices than printers and keyspan RS232 devices. What we need is a universal solution to the USB device problem not a different solution for each device.

I am off on holiday soon and will have to take both my regular Mac and an old PC laptop just to download data from my fitbug. I can't run bootcamp under Tiger and have no wish to upgrade to leaopard; it's a shame parallels doesn't offer a solution.