USB Devices Not Working in RC2

[rmwilliams4]

Please give the following details for every USB device which does not work so that Parallels will perhaps attack these. I've been waiting patiently since Beta 1 for my device to work and no go.


Device: SCR3310 Smart Card Reader
MFR: SCM Microsystems
OS: Windows XP SP2
Symptom: XP reports problem installing Driver - install usually hangs
Affects: Cannot use to connect to my corporate VPN - the main use of this product for me
Changes : Problem has been consistent since first version supporting USB

[rmwilliams4]

Please make this a sticky!

[dahowe]

The following device will not connect to the Windows XP. It is seen in the USB device list at the bottom but errors out when you try to connect to it.

Device: Nokia 6620
MFR: Nokia
OS: Windows XP SP2
Symptom: USB device you are trying to connect to the VM is bein guse by another process.. Wait 5-10 seconds, then try to connect the device again.
Affects: Cannot sync device to my windows Outlook which is my work database.

[wowok1234]

Device: QuickCam Express
MFR: Logitech
OS: Windows XP SP2
Symptom: XP installs driver, but the end complains that the device cannot start (code 10)
Affects: Can't use Yahoo Messenger or MSN under windows to video chat.
Changes : Problem has been consistent since first version supporting USB

[anville]

Device: Ezonics iContact Pro
MFR: Ezonics
OS: Windows XP SP2
Description: XP installs driver fine. Connecting the device makes the happy "USB connected" sound that windows does. But the device does not work, and shows up with an exclamation point in the device manager under "Imaging Devices"
Progress : Problem has been consistent since first version supporting USB

I am still hoping to see a posting here from someone at Parallels addressing the question of if we should even EXPECT these devices to work. I am keeping my fingers crossed, but it would be nice to know if webcam functionality is in the cards at all for this version.

[haralds]

Device: USB Sensor (Pulse)
MFR: Quantum Intech, HeartMath LLC
OS: Windows XP SP2
Symptom: USB device you are trying to connect to the VM is being used by another process.. Wait 5-10 seconds, then try to connect the device again. Trying to manually connect with the icon at the bottom of the screen gives the same result. Disabling VTX does not change this.
System: MacBook Pro 2.16GHz, 2GB RAM, System 10.4.6
Affects: Freeze-Framer application does not get access to device.

This sensor is an HID device. I would be glad to provide a package for testing, we have a lot of customers interested in a solution.

-- Harald Striepe
CTO - Quantum Intech, Inc.

ps - this looks like it is shaping up to be a great product!

[jamesh9339]

I have seen a ton of questions about webcam compatability, yet I have never seen one response from anyone at Parallels about what we should expect. What gives?

[agrj]

Hi all,

after upgrade to RC2 ( I uninstall everything before the new instalation), my ICD2 USB programmer from microchip continues not working.

I uses 2 drivers, one called firmware loader and another called client. the VM recognizes the USB Device and install the first driver (Loader). as soon as it finish the installation the famus message "device is in use by another application" apears and the VM did not install the second driver.

I tried to install the second one manually, but with this procedure the Windows XP crashes!!! (blue screen and reset).

please Parallels could you tell me if this kind of device will work some day?

again, this is tha main reason I bought this VM!!

thanks

Aryldo

[rcomeau]

KeySpan USB-Serial Adaper. None of the windows supported adapters work unless the driver on the Mac is uninstalled. It looks like Parallels does not like having to compete with host-installed drivers. I'm no USB expert, but this seems that they should have thought of this before even hinting at saying that they support USB devices.

Regards,

rcomeau

[m1intel]

Just to add to this thread if it's going to be a sticky, Blackberry devices can't connect in RC2 with PocketMac installed...simply gives the wait 5-10 seconds....

M

[rmwilliams4]

Parallels

Please let us consolidate the USB problem area so that everyone gets a fair view of what works and what doesn't in the current release. Getting very frustrated with no answers on USB problems. The product is a1 except for this.

Thanks

[Traj]

Garmin Quest and GPSMAP60C receivers.

[Hellrider]

Siemens GigaSet 4715isdn not working (Code 10)

[steltenp1]

My T-Mobile MDA has not worked with any version of Parallels. I read other posts about possible ways to make it work, but no luck. It finds the device and attempts to install it and then gives a message to the effect that there was a problem with the installation and the device will not work. Parallels lists the phone in devices, but Active Sync will not find it.

[macgebruiker]

My Epson ACL C1100 color laser printer still does not function.

When I use bonjour, I can print, it arrives at the Mac, but it is never printed.

When I connect the printer (thru the menu), drivers are aut. installed, however when I try to print I get the BSOD

[djmorris]

My T-Mobile MDA has not worked with any version of Parallels. I read other posts about possible ways to make it work, but no luck. It finds the device and attempts to install it and then gives a message to the effect that there was a problem with the installation and the device will not work. Parallels lists the phone in devices, but Active Sync will not find it.

same for me with my fujitsu siemens n520 ( WIndows Mobile 2005):

Device: n520
MFR: Fujitsu Siemens
OS: Windows XP SP2
Description: XP Tries to install but then I see the message that an error occurred while installing the driver
Progress : Problem has been consistent since first version supporting USB

[Jmdor]

Device: Hasp for Pfaff 3D Creative Suite
MFR: Aladdin / Pfaff
OS: Windows XP SP2
Description: First time you plug in the hasp, works great. If you unplug and replug the hasp, device manager gives a "Device cannot start (code 10)" error.
Progress : Uninstalling and reinstalling the device will restore functionality. The device got the "device is in use...wait 5-10 seconds" message on RC1.

[rjgebis]

I have seen a ton of questions about webcam compatability, yet I have never seen one response from anyone at Parallels about what we should expect. What gives?

I hope dev guys could put some light on this matter... I am interested in this too

[rederic]

I can't get my iPod to be recognised. The USB symbol has a flashing greenlight and nothing happens.

Can anybody enlighten an idiot as to what he's done wrong please. :mad:

Would it have anything to do with the fact that the ipod is Windows formatted and Parallels is looking for a Mac formatted one? I had to format it as a Windows one so that it could be recognised on both my PC and Mac. Now I have a Macbook, I'm hoping that it won't be neccessary for this.


Steve

[RogueWarrior65]

Device: TUSB3410 UBS-to-serial converter
MFR: Texas Instruments
OS: Windows XP SP2
Description: Under RC1 I got the dreaded "The device is being possesed by some phantom demonic invisible app...yadda yadda yadda." Under RC2 in automatic mode, the device connects with two ka-blink sounds and then disconnects with one ka-blonk sound over and over. In manual mode, I just get one connect/disconnect sequence. When the device was first plugged in, the hardware was added via plug&play normally.

[e7sharp9]

Device: UM-1 USB MIDI interface
MFR: Edirol
OS: Windows XP SP2
Symptom: XP reports problem installing Driver - "This device cannot start (Code 10)"
Affects: Cannot use to connect to midi devices
Changes : Problem has been consistent since first version supporting USB[/QUOTE]

[socket]

Device: QuickCam Communicate STX
MFR: Logitech
OS: Windows XP SP2
Symptom: XP installs driver, but the end complains that the device cannot start (code 10)
Affects: Can't use Yahoo Messenger or MSN under windows to video chat.
Changes : Problem has been consistent since first version supporting USB

[dkelley]

this might be naive from the point of view of the parallels developers, but it seems to me that much could be fixed, and at the very least many of these usb problems could be debugged more accurately if one major part of the equation was removed --- the conflict with osx trying to take control of the usb device and not allowing parallels to use the device as a result. If there could be a way to "turn off" usb access on the mac side for a particular usb device, and this could be controlled on a device-by-device basis within a popout control panel in the parallels main screen (config screen, not within the guest os), and if the list was saved automatically whenever a change was made (like if I told the list to give parallels control of my ipod then the next time I start parallels it takes control of my ipod if it's connected or when it's next connected), that would be really nice.

This would solve many of the conflicts we're all experiencing right now, and I personally have managed to work around some of those conflicts on a device by device basis by disabling the usb device on the osx side when needed but this isn't consistent or easy at all (it's a pain in the butt actually). But it would allow more devices to work, it would allow us to say exactly which devices run under parallels or osx (since it can't run under both at the same time obviously), and it would give us the ability to send more useful bug reports to parallels about which devices honeslty don't work.

As an example of how I'd do it, make a scrollable list of usb devices that are currently connected to your mac with a checkbox beside each saying "use in parallels". if it's unchecked it's useable in osx, if checked it'll be disabled in osx and useable in parallels' guest os. Due to the nature of usb devices being plug and play, this list will have to save itself with updates every time a new usb device is seen when parallels is running, and then when you next run parallels even if your ipod or whatever isn't connected it will still be in the list if it was used in the past with parallels and that way you if you have a device that you always (or almost always) use with parallels then it will remember that setting in the future when you plug it in again.

This preference setting would only take control of osx while parallels is running, when parallels isn't running the particular guest os in question then osx will try to use all attached usb devices as usual.

Of course this is just a suggestion of how parallels could do it, that's how I would do it if I was coding this, but it's a quick thought - no real research put into it, and I don't know if it's possible at all.

Wouldn't it be nice though? :-)

Cheers,
DKelley

[rbarbera]

well, I think that this is how the RC2 works now ;). If I right click over the USB icon in the lower bar of the window, I see a list of USB devices atached to the iMac and I can check and uncheck them. When I change the status, the guest OS inside the VM "see" the new attached device

[j_jstra]

Device: iSight in-build

OS: Windows XP SP1
Symptom: XP doesn't recognise the camera.
Affects: Cannot use camera in skype

I agree with previous posts. The problem isn't new, but no response from the staff.

[blshaw@maine.rr.com]

As posted by others, Garmin's Quest still does not work (with RC2), nor does my Motorola RAZR cell phone ("in use by another application").

[djmorris]

Device: iSight in-build

OS: Windows XP SP1
Symptom: XP doesn't recognise the camera.
Affects: Cannot use camera in skype

I agree with previous posts. The problem isn't new, but no response from the staff.

I don't think they gonna solve this problem. Apple has to provide the drivers for letting the isight work under xp.

[cwoloszynski]

KeySpan USB-Serial Adaper. None of the windows supported adapters work unless the driver on the Mac is uninstalled. It looks like Parallels does not like having to compete with host-installed drivers. I'm no USB expert, but this seems that they should have thought of this before even hinting at saying that they support USB devices.

Regards,

rcomeau


We have un-installed the Mac KeySpan USB-Serial adaptor and it still does not work under Parallels. Can we add this device to the list of USB devices that should be supported. The error mode for it is that characters are lost when the remote device sends lots of data. We are testing this under Windows XP and under Suse 9.3 Linux.

We need this working to justify migrating our developer machine base to Parallels, since we need serial access to the embedded devices we develop for.

Edit: This error was under RC1. We have not tried RC2 but since Parallels has not indicated if it was an issue, I don't intent to test it again until we get some indication that it has been addressed.

[cwoloszynski]

This USB-compact-flash device works fine under Mac OSX, but does not work under Suse 9.3 Linux or Windows XP when using RC1.

Under Linux, either linux hangs or it says that it is not a valid block device. Under Windows, the entire (iMac) machine crashed.

[powell]

We have un-installed the Mac KeySpan USB-Serial adaptor and it still does not work under Parallels. Can we add this device to the list of USB devices that should be supported. The error mode for it is that characters are lost when the remote device sends lots of data. We are testing this under Windows XP and under Suse 9.3 Linux.

Greetings, I do not have the Keyspan drivers installed on the OSX side, but I do have them installed in the VM WinXP. When I am in the VM, I plug in my Keyspan USA-19QW. XP chimes and says new hardware, then it fails and says the driver cannot talk to the device. This is in RC2.

Using BootCamp and WinXP, the device works great, but I really hope to use a VM instead.

[William McHargue]

this might be naive from the point of view of the parallels developers, but it seems to me that much could be fixed, and at the very least many of these usb problems could be debugged more accurately if one major part of the equation was removed --- the conflict with osx trying to take control of the usb device and not allowing parallels to use the device as a result. If there could be a way to "turn off" usb access on the mac side for a particular usb device, and this could be controlled on a device-by-device basis within a popout control panel in the parallels main screen (config screen, not within the guest os), and if the list was saved automatically whenever a change was made (like if I told the list to give parallels control of my ipod then the next time I start parallels it takes control of my ipod if it's connected or when it's next connected), that would be really nice.

well, I think that this is how the RC2 works now ;). If I right click over the USB icon in the lower bar of the window, I see a list of USB devices atached to the iMac and I can check and uncheck them. When I change the status, the guest OS inside the VM "see" the new attached device

dkelley sumarized just what I would suggest. The procedure suggested by rbarbera seems to only work if the host OS has no hooks already into the device—it won't "detach" a device already attached to the host OS. We need a way to identify devices and completely remove them from the host's access.

(Note to The Parallels Team: "I'm love'n it!")

Bill.

[Menace]

Device: SCR335 Smart Card Reader
MFR: SCM Microsystems
OS: Windows XP Home SP2
Symptom: USB device doesn`t get recognized although drivers are installed properly
Affects: I still cannot use it in RC2 = I don`t buy Parallels until we have real USB support

[rimage]

I wonder if this is the answer to some of the problems. I apologize up front if this has been discussed I couldn't find it on the forum.
If you look on page 101 of the current user guide it mentions. "The current version of Parallels Desktop emulates the 2-port USB controller 1.1. This means that up to two USB peripherals can be connected to a Virtual Machine simultaneously." Does this mean that if I have a mouse and the keyboard I've used my two ports? Also, what does, "Isochronous devices are not supported in the current version." mean?
Thanks,
Chris

[bishpatrik]

RC2 now seems to work with all the devices I need to do my work, so the only device left that I have that I may want to plug in is my Freecom DVB-T USB Stick, that unfortunately doesn't seem to have Mac drivers.

I'm running Windows 2000 SP4 as Client, Intel Dual Core Mac-Mini as Host.

I'm guessing its too complicated a device to work, but it would be really useful, as I plug my Mac into the TV when I have to stay at Bed and Breakfasts when I work away from home, so that I have a DVD player, but it would be nice to use it as a digital TV as well.

An extra minor issue is that when I restart the client system, I get the USB device is in use message, even though the only thing that was using it was the Windows client itself. This issue is solved, by unplugging and replugging in the device again after reboot, so I am not too bothered by this.

[Ozy]

Device: Garmin Earthmate GPS LT-20
MFR: Garmin
OS: Windows XP SP2
Symptom: Cannot map to guest OS. Parallels says device is in use by OSX

Please dont make me run boot camp so i can run Delorme Street Atlas and Microsoft Streets and Trips while on business trips. I want to stay in OS-X!

Thank you.

[Andrew @ Parallels]

Device: iSight in-build

OS: Windows XP SP1
Symptom: XP doesn't recognise the camera.
Affects: Cannot use camera in skype

I agree with previous posts. The problem isn't new, but no response from the staff.

Could you use iSight in BootCamp? Does it have drivers for XP?

[anville]

Andrew, you almost sound like you're baiting him, since you are fully aware that the XP driver for the USB iSight doesn't exist!

However, if it DID exisit, would you expect it to work under Parallels? :-)

[Andrew @ Parallels]

We have other problems with iSight - we don't know how to say OS X not to use it - it is essential for using it in VM. I hope we can solve this eventually.

But we can't make XP drivers for iSight for sure - it can be real stopper.

PS: I don't fully aware it doesn't exist really. But if someone going to use it in XP - may be he somehow got the drivers...

[anville]

We have other problems with iSight - we don't know how to say OS X not to use it - it is essential for using it in VM. I hope we can solve this eventually.

But we can't make XP drivers for iSight for sure - it can be real stopper.

PS: I don't fully aware it doesn't exist really. But if someone going to use it in XP - may be he somehow got the drivers...

Sorry, Andrew, I misread your post :o But I what really do want to know is if you think that using any USB webcams (with the correct XP drivers) will be possible with this release? Or will not be until 3.0? Thanks! :-)

[API]

I use the Rainbow SuperPro Dongle with Gibbs CAM. It did not work in RC1. It has worked for 2 days in RC2.

[Andrew @ Parallels]

Cameras are usually isochronous USB devices. We have limited support for isochronous devices in this version - so some of them may work, some not. We are working on full isochronous devices support.

[imjeffp]

Device: Celestron NexImage (Philips ToUCam) and Meade LPI
OS: Win XP SP2
Description: Unable to install driver, "Device cannot start (code 10)"
Works with BootCamp.

[rumplestiltskin]

Device: OfficeJet G55
MFR: HP
OS: Windows 2000 (SP4)
Symptom: Shows up in list of devices at bottom of window but the driver doesn't show in the "Add Printer" list (even though the HP G55 Installer runs successfully). Also: USB Port in "Add Printer" wizard doesn't show up about half the time.
Affects: No printing possible.
Changes : First time installing using RC2; never tried printing with earlier v's.

[Menace]

Cameras are usually isochronous USB devices. We have limited support for isochronous devices in this version - so some of them may work, some not. We are working on full isochronous devices support.

What about the other USB devices like my SCR335 Smart Card Reader
from SCM Microsystems? When will they finally work?

[rcomeau]

Greetings, I do not have the Keyspan drivers installed on the OSX side, but I do have them installed in the VM WinXP. When I am in the VM, I plug in my Keyspan USA-19QW. XP chimes and says new hardware, then it fails and says the driver cannot talk to the device. This is in RC2.

Using BootCamp and WinXP, the device works great, but I really hope to use a VM instead.

Are you sure you have the correct driver loaded? Unlike the Mac version (which works for all their devices), they seem to have separate version for each device.

Does the device show up when using the KeySpan serial assistant? The problem I have when I have the Mac driver loaded is (I assume) that the Mac driver competes with the Windows driver in Parallels and Parallels looses. If I have the serial assistant running in Windows, the device shows up for a second, then disapears (and I get the "device in use by the host" blah blah error). If I remove the OS X driver, the serial device stays up in Windows. I have not tested it by connecting a real device yet because the cables I use in the offic e just left with our gear for a trade show. I'll test it with my Serial enabled Garmin GPS tonight.

I'll see if I can get away with the comand-line kextload & kextunload to enable/disable the Mac drivers so I don't have to deal with the Keyspan installer all the time.

In any case, I hope Parallels continues to improve USB support, or even better, supports real serial ports rather than just sockets and files. That would do away with the USB support requirements all together and probably would not be all that difficult to do (but how many of us need this is the problem I guess).

Cheers,

rcomeau

[miketichon]

[QUOTE=rmwilliams4]Please give the following details for every USB device which does not work so that Parallels will perhaps attack these. I've been waiting patiently since Beta 1 for my device to work and no go.

I have a Maxtor 250 gig external One Touch Hard Drive for back ups. The software installs, but the drive is not recognized. It is connected via firewire, or I can try usb, but neither work.

My Canon camera, when connected via usb, will not download

My HP Officejet 6110 printer, connected via usb will not work.

It is a shame, RC2 is very fast, but if you can't download, back up or print, not much use, is it?
All the above work under Boot Camp

Mike Tichon

[shredrca]

Zonet ZUC2800L Card reader and USB 2.0 hub

Parallels Desktop for Mac rc2 with WinXP-SP2 recognizes the hub and the card reader but only sees it as USB 1.1. Otherwise it works like a charm.

[powell]

Are you sure you have the correct driver loaded? Unlike the Mac version (which works for all their devices), they seem to have separate version for each device.

Does the device show up when using the KeySpan serial assistant?


Greetings,

I just confirmed that I am using the correct XP driver (I have actually tried to use the HS driver to see if I could get it to work to no avail). I am using the same driver (for the USA-19QW) that I use in BootCamp (where it works flawlessly). I don't have the MacOSX driver installed. When running RC2, I plug in the Keyspan, and Windows announces new hardware has been found. I look at the KeySpan Assistant and it says that it cannot find a serial device. Windows alerts me after a short period that the driver cannot talk to the device.

Alas. I am looking forward to getting it to work in Parallels though!

[daveef]

Cameras are usually isochronous USB devices. We have limited support for isochronous devices in this version - so some of them may work, some not. We are working on full isochronous devices support.
If anyone has any USB cam working with this would be glad to hear about it, Would even go out and buy the cam. But have not seen one post saying that has occured. So the words some may work and some may not could be a little misleading. Still have hope though:):)

[dlatkins]

Hi, all.

I've updated to RC2 (including the Parallels Tools Center), and I still can't print to my Officejet 7110. I downloaded the latest driver software from HP's website, printed out the instructions, and followed them to the letter. That included first uninstalling all previous Officejet driver software (and rebooting), unplugging the USB cable and turning off the Officejet, installing the software (and rebooting), plugging in the USB cable and turning on the Officejet to complete the Plug-and-Play portion of the install, and then completing that install. Everything seemed to go fine, but when all was said and done, the little status icon in the toolbar tray said that it couldn't communicate with the Officejet, and trying to print ended up with a job in the queue that also couldn't communicate with the Officejet.

Any ideas?

[Menace]

If I want to transfer data back and forth from my external USB Hard Drive with RC2 it takes 20x longer than with Boot Camp (or 40 minutes instead of 2 minutes).

The speed needs to be improved.

Please, do improve USB support. It can`t be that hard.

[lgp]

I have an Epson Pixma MP950 attached to a 2.0G iMac with 2.0G memory. I have a Guest XP Pro SP2 running under Parallels. XP sees the printer and installs it, but printing a test page (or printing anything else) fails.

[merwin]

Getting USB to work properly in virtualization software is harder than you might think :-)

[jayncee]

HP PSC 1510 driver and Samsung Mobile Phone driver cannot be installed.
If these devices are unable to work properly in parrallels Windows XP,
my pre-order will be useless.
Please, fix those problems soon.

[wizzo]

If I want to transfer data back and forth from my external USB Hard Drive with RC2 it takes 20x longer than with Boot Camp (or 40 minutes instead of 2 minutes).

The speed needs to be improved.

Please, do improve USB support. It can`t be that hard.

Are you programmer?

How do you know it "can't be that hard".

As stated before, getting USB to be shared between two different OSes at the same time is not trivial at all.

[hmss007]

The following device will not connect to the Windows XP. It is seen in the USB device list at the bottom but errors out when you try to connect to it.

Device: Motorola V3
MFR: Motorola/T-Mobile
OS: Windows XP SP2
Symptom: USB device you are trying to connect to the VM is in use by another process.. Wait 5-10 seconds, then try to connect the device again.
Affects: Cannot sync device to my windows Outlook which is my work database.

[schmidp]

Hi, all.

I've updated to RC2 (including the Parallels Tools Center), and I still can't print to my Officejet 7110. I downloaded the latest driver software from HP's website, printed out the instructions, and followed them to the letter. That included first uninstalling all previous Officejet driver software (and rebooting), unplugging the USB cable and turning off the Officejet, installing the software (and rebooting), plugging in the USB cable and turning on the Officejet to complete the Plug-and-Play portion of the install, and then completing that install. Everything seemed to go fine, but when all was said and done, the little status icon in the toolbar tray said that it couldn't communicate with the Officejet, and trying to print ended up with a job in the queue that also couldn't communicate with the Officejet.

Any ideas?

How about using the Printer Sharing from macos x?

greets philipp

[Menace]

Are you programmer?

No, but I am a potential buyer of Parallels.

[Newsguy]

Please add the new Motorola Q to the list of products that won't work in Parallels. Running RC2 XP SP2. It sees a driver, but won't do anything with it.

[luz]

I tried the Qtek 9100 with three different ActiveSyncs (3.8, 4.0, 4.1) under WIn XP SP2.

I have USB autoconnect off.

It shows up in the list of USB device as "Generic RDIS", when I select it, Win XP recognizes it as a "Windows Mobile" device and installs a network adapter for it. However, then some error prevents that adapter to go active - it receives the yellow question mark icon in the hardware manager.

This is 100% repeatable (I have to remove the network adapter in the hardware manager to make the system try installation again, of course).

[dlatkins]

How about using the Printer Sharing from macos x?

greets philipp
schmidp,

I will try it, but thanks for pointing this out because you solved another problem I had with my home network. I have an old HP Laserjet 5MP (a real workhorse) that connects to an AsanteTalk bridge via LocalTalk, which in turn plugs into my MacBook. Of course, AppleTalk needs to be turned on to talk to this printer. I never even thought I could use it from WIndows in the Parallels environment, but thanks to you, I investigated the printer sharing feature of Mac OS X a little bit more, installed Bonjour for Windows, and was able to locate and easily print to it from Windows. I'll try connecting to my Officejet 7110 tomorrow. Again, thanks!

[krausebe]

hi everyone
i tried to use an apple usb modem on a macbook pro 2,0 with rc2
several usb sticks are working fine but everytime i connect the modem i get a message that another process is using this usb device, if i click on the usb icon in the panel i can see the modem, but can't connect
i have moved the modem from the network, it is still the same
is there someone around who has fixed this problem

[Gerard]

Device - Canon Pixma MP 780
MFR: Canon
OS: Windows XP SP2
Symptom: XP reports “An error has occurred when printing the following print job. Click Cancel to stop printing.“ Status monitor shows printer as being online although in the Devices - USB menu it does not show up as a USB Printer (as the Epson does) it shows as ‘Composite 04a9:1707” whatever that is?
Affects: Software of no use to me if I cannot print. Only require Parallels for use with one type of corporate software which requires printing of documents.
A borrowed Epson Stylus C80 prints without any issues but I don’t want to have to buy an old printer and don’t have room for two printers in my office. Just mentioned this to show printing can work with my setup. Bootcamp prints with the Canon without any issues but rebooting half a dozen times a day is a problem for me.
Changes: Printing on the Cannon has not worked in any version and no feedback from Parallels despite four emails. Very frustrating to have no response even a “We don’t know or You will have to wait” - Otherwise seems like great software and leaves Virtual PC for dead in terms of speed.

[vishwats]

I used to USB switcher to make my phone connect in serial mode.
Worked great on RC1, but does not work anymore on RC2.

I even tried an old ipaq which does not connect using RNDIS, even that does not work.
XP recognizes those devices, but I get the the three beep sound.

I have already pre-ordered parallels, and I love it so far. If this gets working, then it will be perfect.

-vishwa

[IMNiles]

i tried to use an apple usb modem on a macbook pro 2,0 with rc2
several usb sticks are working fine but everytime i connect the modem i get a message that another process is using this usb device, if i click on the usb icon in the panel i can see the modem, but can't connect

This is kind of gross, but I was in a tight spot and needed to use my macbook modem, so I connected from the mac and used internet sharing to share the modem connection over ethernet, and parallels was able to use that shared connection (it wouldn't use the modem connection directly, I don't think it was listed if memory serves). I realize this doesn't help if you need to dial directly into a server.

[stompbox]

Edirol UM-1 MIDI interface. Driver installed, but MIDI interface is not recognized at all. It would be cool if Parallels could support MIDI interfaces.

[coffeebucket]

Device: i-mate K-JAM (a.k.a. HTC Wizard) (Windows Mobile 5.0)
MFR: i-mate (HTC)
OS: Windows XP SP2
Parallels Version: RC2
Symptom: The device appears in the device manager as a "Windows Mobile-based Device" network adapter, but fails to syncronize with ActiveSync 4.1.
Affects: Cannot synchronize contacts, email, etc on the device between Outlook 2003 or Exchange server (a requirement for our corporate environment.)

[Edd]

Device: Epson Stylus Color Inkjet 880

OS: Windows XP SP2

Symptom: Driver installed but doesn't recognise printer attached to the USB port when that port is created. Following the Epson install wizard. Prints from Tiger.

Thanks,
Edd

[cmpi]

Device: qtek 8310, windows Mobile 5
OS: Windows XP SP2

Sees a "windows mobile device". ActiveSync 4.1 does not work.

Device: Plantronics USB Headset

Error -10: Cannot start device

[Drewmangroup]

Device : Epson Cx3810
OS : Windows XP SP2

Can scan but can't print. May be tied to a USB 2.0 thing. The epson software cann't connect to the printer for some reason. It looks like the USB is working as seen by the icon in the bottom right, so i dunno why it won't print.

[dlatkins]

How about using the Printer Sharing from macos x?

greets philipp


Philipp,

I finally got around to trying to print to my Officejet 7110 using Printer Sharing. Unfortunately, even though Bonjour for Windows recognized the printer and I got the correct printer driver installed, it wouldn't print. Oh well...

[toddrubi]

USB support seems to be pretty particular. Will get some USB devices working; like 1GB iPod Shuffle connects and uploads or downloads in WIN 2000 Pro & Win XP. But, HP Laserjet 3015 or HP Deskjet 4215 won't connect when local and connected directly to Mac via USB.

However, interestingly enuf, when connected in Windows Network to other HP printers (Laserjets 4050, 4250, 4550, color laserjets 4600 and 4650) the Mac and the guest OSes connect perfectly; although the Windows OSes take forever to setup through HP JetAdmin.

Also, when connecting to a 'shared printer' in a Mac network, "Bonjour for Windows" worked like a charm http://www.apple.com/support/downloads/bonjourforwindows103.html. The Windows guest OS connected to the Shared HP Deskjet in the same way the Mac OS connects to the 'shared printer' in that Mac Network.

Equipment:
MacMini - 1.66 Ghz Intel Core Duo
1GB RAM, 80 GB HD
Updated Firmware & SMC 1.0
VT-x on and accelerated

[divi996tt]

Western Digital External USB Hardrive(My Book) not recognized by Parallels.

OS X Macbook Pro 2ghz 2MB Ram

Divi

[qmclaugh]

My device is a Sprint PPC 6700 - but I think all Activesync 4.1 USB connected devices don't work. Perhaps because windows assigns them an IP...

[dmihlhauser]

Device: USB Printer PIXMA MP500
MFR: Cannon
OS: Windows XP SP2
Symptom: XP reports "collecting printer status" and then appears to print, but never does.
Affects: Printing
Changes : Problem has been consistent since first version supporting USB

[rossf]

Might have psted this in the wrong place, so here it is again....

So I have a HP PSC 1400 USB printer installed on OX host. Printer sharing turned on. Windows sharing turned on.

In XP I have installed Bonjour. It can't find the printer.
Thought maybe I need to install HP drivers on XP. HUGE file download, goes thru install, says make sure printer is plugged in & turned on, then fails to complete installation.
Inspection of the XP file system shows dozens upon dozens of HP files.

I'm stumped.

Any wisdom out there?

Cheers

[dsturner]

Add to the list:

Treo 700w through Active Sync
Phillips Pronto Pro NG remote

[joem]

Key-USB from www.ross-tech.com

Works intermittantly. Software reports communication errors. Vendor troubleshooting info says this is USB not being serviced fast enough.

[Xabi]

Device: eTrex Legend C
MFR: Garmin
OS: Windows XP SP2
Symptom: Seems to install drivers fine, and it appears on the device manager, but not on any GPS software.
Affects: One of my main intended uses for Parallels.

[bpeter]

Cannot start device error is also present for Omnikey USB smartcard readers. :(
I hope you can fix this usb issue, besides this it would miles ahead of the "other" virtual machines.

But until then, I have to put my Mac away, and use the good ol' notie with linux and vm*are installed to get this thingy work. So saaaaad.
Details:
Device: Omnikey 2020 Smarcard reader
Host: MacBook Pro, MacOSX 10.4.6
Guest: WinXP SP2
Everything goes fine except starting the device.

[sdfjkl]

Here are some experiences with RC2 and a WinXP SP2 Guest and some USB devices:


HP Laserjet 1300: worked once, was recognized, drivers installed, printed a page - didn't since. Apparently MacOS doesn't properly release the device when connecting it to a VM guest.
HP iPaq hx4700 (USB Cradle): Works, however: Whenever the device is restarted or undocked/redocked, it is disconnected from the VM and needs to be manually reconnected - thats rather annoying - I suggest adding an option such as "always connect this device automatically". Also the HP Firmware upgrade doesn't work correctly with this - it starts, but looses connection a few percent into the upgrade.

[marana]

When i try to activate it in the USB selector (bottom right) I get teh "USB device you are trying to connect to the virtual machine is being used by another process. Wait 5-10 seconds...."

Running WinXP SP2 (with patches) on a iMac 20" w/ 2gb of ram.
Parallels RC2

[cetuma]

Device: HP Photosmart 8250
Host: MB Pro 2.16 / 2GB
Guest: WinXP SP2

[freaky]

Device: PDA (USB Devices)
MFR: 02 Atom PDA
OS: Windows XP SP2
Symptom: Activesync 4.1 does not register Windows CE Devices connected to the MAC usb port.
Windows makes sound when devices are connected and diconnected which is normal, but Activesync does not see the connection even though it knows that the usb port is available.
Affects: Cannot sync PDA's with Microsoft Activesync 4.1 for phone books, addressbook email etc...


I see this as a MAJOR REASON for people to BUY Parallels Desktop for Mac, because it is hard to sync PDA's and Smartphones on MAC OS X.

It would be great if this is not overlooked in the final release.

Has anyone had success using Activesync 4.1 ?

[sdfjkl]

Has anyone had success using Activesync 4.1 ?

As mentioned above, HP iPaq hx4700 syncing works (ActiveSync 3.7.1, USB Cradle) here.

[hcdavis]

Oddly enough my phone shows up in the list of available USB devices but I get the standard wait 10 seconds message and it won't connect. I can print, but even with autoconnect on I have to manually select the printer device from the list. Proper USB support is critical for my use of Parallels Desktop for Mac OS.

[edwardlotz]

I have a SonyEricsson phone Model K750i....when connected it starts Itune and mounts as a drive...and Parrellel for Mac..say something is blocking the USB....

I close all Mac programs attached and eject the memory drive in the phone...but I can not get pass the blocking USB message...anyone knows how to do this so I can connect my phone. I need to upgrade firmware and can only do that with a Windows xp machine....

[mattmon]

I have an ioGear GUC-232A USB/Serial adapter that works great in both RC2 and OS X.

I just have to make sure to unload the kext before use in windows:

sudo kextunload /path/to/kext/bundle

I also have a Cingular 8125 that I have made work all of once - then it would never work again. This is after I enabled serial mode on the WM5 device...

[Spike]

My Keyspan USB-to-serial USA-19QW doesn't work with RC2. Same failure mode as the report above. I will point out that this adapter doesn't work with VirtualPC 7 on my PowerBook either. I have to keep a copy of VPC 6 around just for doing serial port stuff.

On a brighter note, my Kvaser USBCanII USB-to-CAN adapter works like a champ with both XP and Fedora Core 5. Right now this is more important to me than a serial port, and I think I can convince the boss that a PowerBook -> MacBook Pro upgrade is justified now that I know this device will work.

[fredcast]

Device: Garmin Edge 305

MFR: Garmin

OS: Windows XP SP2

Symptom: XP recognized the unit and installed the Garmin drivers (drivers v. 2.1). The unit is recognized by the device manager. When I try to connect to the unit using Garmin's MapSource (6.11.1) or with Garmin's Training Center (3.1.4), the software doesn't see it. I have tried connecting the unit to different USB ports on my MacBook Pro (Parallels Workstation RC2), but the same symptoms occur.

Affects: Cannot use the device with XP under Parallels Workstation. The device works fine with this exact same setup on real PC hardware.


Thanks for such a great program. I am hopeful that you will get this issue sorted out very soon.

David

-------------------------------------------
The FredCast Cycling Podcast
http://www.thefredcast.com

[dmgwork]

When attempting to scan, I get the blue screen of death in windows xp pro sp2

Device: Xerox Documate 252 High Speed Duplex Scanner
MFR: Xerox / Visioneer
OS: Windows XP SP2
Symptom: blue screen of death when scanning from Paperport ( or Adobe PDF), computer recognizes scanner
Changes : Problem has been consistent since first version supporting USB

[fredcast]

Just an update on my progress with using Garmin and Parallels together . . .

I am able to use MapSource to create maps for my Garmin iQue 3600 (which are then synced via Palm software). I am able to send and receive to and from a Garmin GPSMap 76. I am not able to do anything with my Garmin Edge 305.

For a complete rundown of what I have done to get this working, see the following thread:

http://forum.parallels.com/showthread.php?p=12570#post12570

David

------------------------------------------
The FredCast Cycling Podcast
http://www.thefredcast.com

[erdgeist]

The Cardreaders CardMan 2020 and ReinerSCT CyberJack eCom also not work. I need one of them to work for my online banking. Thats one of the only reasons i would by and use parallels.

[s.cresswell]

ADInstruments PowerLab, using ADInstruments Chart.
Blue screen crash when Chart is aquiring a USB2 PowerLab.
USB1 PowerLabs seem ok so far

[netsyd]

As mentioned above, HP iPaq hx4700 syncing works (ActiveSync 3.7.1, USB Cradle) here.

AS 3.7.1 may work fine on yours, but please note that the way AS 4.1 handles connectivity is different ... especially when you get into firewalls and things of that nature. You can have 3.7/8/9 installed and working fine with your device and then install AS 4.x and not have it work at all.

:)

[patches]

When it is plugged in with an XP VM already running, I get the 10 sec error. If it is plugged in when attempting to start a VM, Windows does not start, like there is a blocking thread or something.

[Fithian]

Device - Canon Pixma MP 780
MFR: Canon
OS: Windows XP SP2
Symptom: XP reports “An error has occurred when printing the following print job. Click Cancel to stop printing.“ Status monitor shows printer as being online although in the Devices - USB menu it does not show up as a USB Printer (as the Epson does) it shows as ‘Composite 04a9:1707” whatever that is?
Affects: Software of no use to me if I cannot print. Only require Parallels for use with one type of corporate software which requires printing of documents.
A borrowed Epson Stylus C80 prints without any issues but I don’t want to have to buy an old printer and don’t have room for two printers in my office. Just mentioned this to show printing can work with my setup. Bootcamp prints with the Canon without any issues but rebooting half a dozen times a day is a problem for me.
Changes: Printing on the Cannon has not worked in any version and no feedback from Parallels despite four emails. Very frustrating to have no response even a “We don’t know or You will have to wait” - Otherwise seems like great software and leaves Virtual PC for dead in terms of speed.
I have a Canon Pixma iP90 that works fine with RC2 and Win2000 using USB. I installed the Canon windows driver and it just showed up. I haven't yet been able to find how to print to this printer using bluetooth.

[ArmyDuck]

Hello, I'm having a difficult USB issue too. Has anyone tried using a CAC reader with Parallels and had success in having the CAC reader install and work with ActivCard Gold. I hate to say it here, but on my old iBook using VPC 7.0, it worked like a charm and I was able to do everything I needed to with my card reader. I really need this functionality...just curious. I'm using a MacBook Pro 2.0 1.5GB RAM, running Parallels RC2. Thanks guys.
Ray

[msolsona]

I had a chance to test 3 devices in the US:

Verizon XV6700:
- RNDIS mode: did not work, recognized by OS, not by Activesync
- Serial mode: working ok. It must be used with AutoConnect off, or connection does not last more than 3min.

Verizon Treo 700w:
- RNDIS mode: did not work, recognized by OS, not by Activesync
- Serial mode: working ok. It must be used with AutoConnect off, or connection does not last more than 3min.

Imate K-Jam:
- RNDIS mode: did not work.
- Serial mode: did not work.

marc

[yannis]

Problems with the USB driver in parallels RC2 with the following devices:

Blackberry: 8707v

Garmin: iQue M5

[urbanape]

It would be useful to hear from anyone on strategies for determining just *how* the Host OS already has control over a particular USB device. I'm in the same boat (actually with the same phone) as EdwardLotz, and while I've disabled ImageCapture from automatically launching iPhoto when my K750i is connected, and I've unmounted the phone from the Finder as a removable media, I still get the 5-10 second message. I don't really have a good idea where to start tracking down what other processes might be using the phone.

Any hints?

[bpeter]

Well, I can only confirm that the previous errors about usb devices not able to start are still exists in today's GA release. :(

Could anyone post some hints about what to do to walkaround this error? I cannot use my VPN connections because of this... :(((((

[Spike]

On a brighter note, my Kvaser USBCanII USB-to-CAN adapter works like a champ with both XP and Fedora Core 5. Right now this is more important to me than a serial port, and I think I can convince the boss that a PowerBook -> MacBook Pro upgrade is justified now that I know this device will work.

I spoke too soon. It worked fine in RC2, but no longer works since I installed GA.

[msuper69]

Until I can use a USB Floppy Drive, I won't consider paying for Parallels.

IMO, it is very questionable to expect people to pay for this software w/o decent, reliable USB support.

It was released for purchase too soon.

[dkp]

We don't all need USB support in the Windows VM so it isn't a show stopper, and I'm quite happy to have it now rather than later. It is entirely possible that because none of the support software for USB devices were built anticipating they'd be shared in a virtual environment, there may be unresolvable issues. In my case I have a printer and an iPod. Both work perfectly well in OS X and I have no need or interest in them working in Windows. Windows can see the shared printer and has no business attaching to the iPod. So I'm a happy customer. If USB support is a critical service then this is probably the wrong product for you to use to run Windows on Mac hardware. That does not make it a bad product - just the wrong product.

dp

[Larry__Rymal]

Until I can use a USB Floppy Drive, I won't consider paying for Parallels.....
Certainly depends on one's need. In my case, I need Windows to supplement my Mac. My Mac does the heavy stuff. I just need Windows for just a couple of products and that is it. USB is a very minor issue for me.

USB won't work with my Garmin, but using a USB to serial adapter, I am able to use the Garmin.

Yet, Garmin doesn't YET make software for the Mac. Parallels Desktop opened up a new world for me. I now can do GIS stuff on my Mac instead of having to use a klunky Dell laptop that you can't see in sunlight. My Mac does a marvelous job with this combo. I'm happy.

[dschamis]

I think that this is well known to people, but I didn't see USB headsets on the list, so I'll include it:

Plantronics DSP-400 & Logitech 250
Win XP Pro SP2

[dkp]

Until I can use a USB Floppy Drive, I won't consider paying for Parallels.

IMO, it is very questionable to expect people to pay for this software w/o decent, reliable USB support.

It was released for purchase too soon.

I just checked my USB floppy drive - it's a SmartTech that I bought at the Apple store in Seattle. It works great in OS X and Win XP. It was a pretty inexpensive drive, too. I don't know why but my wife insisted on having a floppy drive. So there ya go - it's possible.

I did have to use the Parallels Devices menu to activate it, and I had to unmount it in OS X before Windows would see it, but that is expected.

dp

[patches]

I did have to use the Parallels Devices menu to activate it, and I had to unmount it in OS X before Windows would see it, but that is expected.
dp

I'm a mac newbie...How do you unmount a device in OS X?

Thanks in advance

[joem]

I'm a mac newbie...How do you unmount a device in OS X?

Thanks in advance
Three ways:

In the finder, click the up-arrow looking icon next to it in the left pane of the finder window

Right click (or control-click if you only have one button) the device icon on the desktop and select eject.

Drag the device icon on the desktop to the trash (real intuitive, right?) This deletes files, but unmounts devices -- my idea of bad UI design, but Apple mostly gets it right in other places.

[tmeadow]

I'm having two USB problems:

a. Syncing my Treo 650 w ACT. The process seems to start alright, but because I've got a lot of contacts it does not complete.

b. Using a CardScan 700 scanner. The CardScan application cannot see the scanner .

[dkp]

I'm having two USB problems:

a. Syncing my Treo 650 w ACT. The process seems to start alright, but because I've got a lot of contacts it does not complete.

b. Using a CardScan 700 scanner. The CardScan application cannot see the scanner .

Something to remember is that Parallels emulates USB 1.1. If the application for your device cannot use USB at that level it probably won't work (Chorus: Duh!). The Parallels folks are working on 2.0 for a future release (FFR). Based on what I've been reading about USB problems in this forum I'm wondering if perhaps this is a major contributor.

USB 2.0 should be able to fall back to 1.1 but it's anyone's guess if the applications permit that. I don't have any to test, unfortunately, but every USB device I've tried works fine in Windows as well as OS X. And every time there is a need to command the unwanted OS to release the device so the other can use it.

I use OS X to sync my Treo 600 so have no need to do that in Windows.

dp

[TLCC]

usb function is very important to me. I review and use many gsm imported phones and I have to use different software that run in windows. I purchased Parallels and it works great for my other needs. But I am having to give up 20 gigs of my hard disk to Bootcamp just to be able to use usb connectivity. It really sucks that I have the ultimate program to run windows in my main os but can not use usb connect.

[daddygadgetdude]

USB device you are trying to connect to the virtual machine is being used by another process. Wait 5-10 seconds, then try to connect the device again. If this does not help, find the application that blocked up the device and disconnect it manually.

Major Bummer Dudes

[dfeshbach]

Hi, I have two devices that install the drivers fine (Logitech WebCam Fusion, and VTech Skype phone), however when trying to connect them after a reboot, windows say the device is not recognized/connected and thus these two USB devices are rendered unusable for the time being...

This seems to be a common problem. Any word on when the USB challenges may be fixed?

[divi996tt]

I bought the Program,Tried all my USB's and none of them work:

1- My Book- USB External HD
2-Firelite- Compact External HD
3- Sony Erickson - W600i
4-Garmin 60CS
5-Nikon S6
6- Canon 20D Card Reader
7- Korg Triton Extreme
8- Uniden Bearcat Scanner

[Fithian]

I have a Canon Pixma iP90 that works fine with RC2 and Win2000 using USB. I installed the Canon windows driver and it just showed up. I haven't yet been able to find how to print to this printer using bluetooth.

I was just able to print to my Canon Pixma iP90 printer that has the bluetooth module installed. I used Bonjour on Win2000 and set up printer sharing on the OSX side. The quality is not good, but it does print in color using the generic/microsoft printer settings. The postscript setting was limited to grayscale printing.

This allows me to print wirelessly (using bluetooth) to my Canon, as well as connecting a USB cable for higher quality printing.

Using Parallels build 1848 and Win 2000 Pro with 1GB ram

[Xabi]

If USB support is a critical service then this is probably the wrong product for you to use to run Windows on Mac hardware. That does not make it a bad product - just the wrong product.

I want this to be cleared from the Paralells stuff and not from forum users. If this is the case, this product is bad advertised (I see "USB support") and I will ask for a refund.

[dkp]

I want this to be cleared from the Paralells stuff and not from forum users. If this is the case, this product is bad advertised (I see "USB support") and I will ask for a refund.

FWIW, I just bought another USB device. I now have:

iPod Nano, USB floppy drive, Sony DSC-W100 Camera, Treo 600, HP ColorJet printer, 2g thumb drive, 1g thumb drive, USB to Serial adapter, HP flat bed scanner, Firewire webcam. All but the firewire webcam (It's a very old model) works in both OS X and Windows XP on both MBP and Mac Mini. I've yet to find a USB device that does not work. The flatbed scanner has no driver support from HP for OS X so it is useless there, but it is seen. It works fine in XP. I'm about to purchase a joystick and will provide info on how that goes. To be honest, it isn't important to me if any of these works in Windows as that is not where I use them, but I was curious to see if they could. The scanner is going to be replaced with one that is properly supported natively in OS X and will definitely not be a WinHP brand.

dp

[rcomeau]

FWIW, I just bought another USB device. I now have:

iPod Nano, USB floppy drive, Sony DSC-W100 Camera, Treo 600, HP ColorJet printer, 2g thumb drive, 1g thumb drive, USB to Serial adapter, HP flat bed scanner, Firewire webcam. All but the firewire webcam (It's a very old model) works in both OS X and Windows XP on both MBP and Mac Mini. I've yet to find a USB device that does not work. The flatbed scanner has no driver support from HP for OS X so it is useless there, but it is seen. It works fine in XP. I'm about to purchase a joystick and will provide info on how that goes. To be honest, it isn't important to me if any of these works in Windows as that is not where I use them, but I was curious to see if they could. The scanner is going to be replaced with one that is properly supported natively in OS X and will definitely not be a WinHP brand.

dp

Can you tell me which USB-Serial adaper you are using? I have tried the Keyspan USA-19HS and the USA-49WLC with no luck. The 19HS can be seen by the keyspan assistant software but not send data reliably and the 4 port model is not recognized by the keyspan software, let alone available for use by other software.

thanks,

rcomeau

[dschamis]

Parallels staff,

Any updates on timing on some of these things? I don't mean to be a pain here as I'm sure you are working hard on this, but we are all obviously very anxious for proper USB support (from my point of view, all I care about is a USB headset).

Thanks,

David

[dkp]

It's the Keyspan 19HS. I use it to connect to the terminal ports of my Solaris servers and it's been fine for that.

dp

[rcomeau]

It's the Keyspan 19HS. I use it to connect to the terminal ports of my Solaris servers and it's been fine for that.

dp

Hmmm, when I use the 19HS, I find that it is at best intermitent. I once got it to talk to my GPS using EasyGPS (I think) but my lab software to talk to a piece of lab equipment always gives me a timeout error. I'll give it another try.

THanks,

rcomeau

[Xabi]

iPod Nano, USB floppy drive, Sony DSC-W100 Camera, Treo 600, HP ColorJet printer, 2g thumb drive, 1g thumb drive, USB to Serial adapter, HP flat bed scanner, Firewire webcam. All but the firewire webcam (It's a very old model) works in both OS X and Windows XP on both MBP and Mac Mini. I've yet to find a USB device that does not work. The flatbed scanner has no driver support from HP for OS X so it is useless there, but it is seen. It works fine in XP. I'm about to purchase a joystick and will provide info on how that goes. To be honest, it isn't important to me if any of these works in Windows as that is not where I use them, but I was curious to see if they could. The scanner is going to be replaced with one that is properly supported natively in OS X and will definitely not be a WinHP brand.


I celebrate your good luck with USB devices under Parallels, but you are posting in a 7-page thread with people complaining about lack of USB support. So please don't come here saying that Parallels is the "wrong product" for USB support simply because you don't need this feature.

[Spike]

I spoke too soon. It worked fine in RC2, but no longer works since I installed GA.
Just wanted to follow up here. I've been using a Mac so long I had forgotten about all of the mindless crap you gotta do to keep a Windohs machine running. I did the pointless uninstall-and-reinstall-hardware shuffle on my Kvaser USB-to-CAN adapter, and it magically started working again.

[Spike]

Three days later and it has magically stopped working again. The pointless shuffle has no effect now. What's worse, the Linux driver for this device is so bad that in order to make it do anything you gotta boot to Windohs first and do something with the device, then reboot to Linux without unplugging it.

I like what I've seen of Parallels thus far, but until the USB support is stable it's basically useless for me.

[orthocross]

Something to remember is that Parallels emulates USB 1.1. If the application for your device cannot use USB at that level it probably won't work (Chorus: Duh!). The Parallels folks are working on 2.0 for a future release (FFR). Based on what I've been reading about USB problems in this forum I'm wondering if perhaps this is a major contributor.

USB 2.0 should be able to fall back to 1.1 but it's anyone's guess if the applications permit that. I don't have any to test, unfortunately, but every USB device I've tried works fine in Windows as well as OS X. And every time there is a need to command the unwanted OS to release the device so the other can use it.

I use OS X to sync my Treo 600 so have no need to do that in Windows.

dp
I absolutely HAVE to have USB 2.0.
My 250gb USB 2.0 drive only works at reduced speed (USB 1.1)

When I turn it on in Windows, Windows connects it, but proclaims that I've installed a USB 2.0 device into a USB 1.1 plug on the back of my Apple 23" Wide-Screen display. From what my brother tells me, the USB 2.0 connections on the back of my 17" iMac are all supposed to be USB 2.0. I know the connections on the back of the Apple Pro Keyboard are both USB 1.1, so I have the USB 2.0 HD plugged into the back of my Apple Cinema Display.

Any solutions from Parallels yet? I just purchased Parallels Desktop 2.1 (Mac).

Donald L McDaniel

[joem]

I absolutely HAVE to have USB 2.0.
My 250gb USB 2.0 drive only works at reduced speed (USB 1.1)

When I turn it on in Windows, Windows connects it, but proclaims that I've installed a USB 2.0 device into a USB 1.1 plug on the back of my Apple 23" Wide-Screen display. From what my brother tells me, the USB 2.0 connections on the back of my 17" iMac are all supposed to be USB 2.0. I know the connections on the back of the Apple Pro Keyboard are both USB 1.1, so I have the USB 2.0 HD plugged into the back of my Apple Cinema Display.
Donald L McDaniel

Parallels emulates USB 1.1, but at much higher speeds if your physical device is USB 2.0 and plugged in to a USB 2.0 port. AFAIK, all USB ports on Intel Macs are USB 2.0. If you test your drive on your Mac in the VM and on a Windows hardware machine, you will probably see comparable speeds. The assumption that a report of USB 1.1 means only USB 1.1 speed is not accurate.

[wilbanja]

Device: Garmin Forerunner 305
MFR: Garmin
OS: Windows XP SP2

Symptom: Similar to other posts. XP recognized the unit and installed the Garmin drivers. The unit is recognized by the device manager. Garmin's software, Training Center (3.1.4), though doesn't recognize it. I have tried connecting the unit to different USB ports on my iMac (Parallels Workstation RC2), but the same symptoms occur.

Affects: Cannot use the device with XP under Parallels Workstation. The device works fine on PC hardware.

If this would work, I could drop my Windoze box in the recycle bin.

Thanks,
Joe

[chriskrogers]

Hello, I'm having a difficult USB issue too. Has anyone tried using a CAC reader with Parallels and had success in having the CAC reader install and work with ActivCard Gold. I hate to say it here, but on my old iBook using VPC 7.0, it worked like a charm and I was able to do everything I needed to with my card reader. I really need this functionality...just curious. I'm using a MacBook Pro 2.0 1.5GB RAM, running Parallels RC2. Thanks guys.
Ray

Yes, I am too having problems. The CAC is seen by Parallels but the drive does not seem to function properly. When I view the hardware in System, the CAC reader is there. I click on the CAC reader and the driver General tab indicates that the driver is not installed; however, when I click on the driver tab, it indicates that the driver is installed. I too need this functionality. I was able to get the CAC reader ti work in BootCamp. I like Parallels MUCH better. Someone - Parallels - PLEASE HELP!

[daveef]

Ok first i love parallels cause i can use my mapping program on it and not have to reboot into bootcamp.

Now I solved the camming issue by not using the cams in parallels. The new yahoo works great for camming in mac OS X and a program called aMSN runs MSN in mac but without sound i think but cams are great. And Jmeeting runs the isight cam also, Although the cam has a blue tint , but think that will get worked out sometime. But i am not that good looking anyway so blue is ok. lmao.

So my big complaint of not having cams is over. And the windows now runs all the programs i need to run. so Parallels fills all my needs.

I still have to run bootcamp to use my GPS on my mapping. But when driving i dont need Mac OS running anyway. so i am happy camper. Who know maybe someday the gps will run on Parallels then i can trash Bootcamp. Oh glorious day. lol

BTW anyone using aMSN with router or airport will have to do little reading of the port mapping notes. haha and then try to figure out what it really says :):)

[conalho]

Device: Garmin Forerunner 205
Manufacturer: Garmin
Problem: Parallels says that the USB device is being used by another application and I should unplug and wait 5 to 10 seconds and try again.

[ram]

Device: QuickCam Express
MFR: Logitech
OS: Windows XP SP2
Symptom: XP installs driver, but the end complains that the device cannot start (code 10)
Affects: Can't use Yahoo Messenger or MSN under windows to video chat.

[VM-o-saurus]

Please add the new Motorola Q to the list of products that won't work in Parallels. Running RC2 XP SP2. It sees a driver, but won't do anything with it.

Seeing that this is the only posting that comes up re: Motorola Q, Parallels, and Win XP, I'd like to add that the Motorola Q is still not working properly with the Microsoft ActiveSync 4.1.0 (Build 4841) software that are distributed with with the Q phone.

To the earlier poster who suggested that developing this kind of software and working USB support "can't be that hard", consider taking an OS design and implementation course. This is not trivial stuff here. The Parallels, VMware, and Xen folks know what the hell they are doing. After you take this course, consider every type of OS that might be running virtually and its USB driver architecture. Then you will see firsthand how non-trivial it is.

That said, I am a paying customer and am disappointed that I cannot get this working. I would suggest to the Parallels team that they prioritize the development of these sorts of devices, which are sorely lacking support on the OS X platform and (for the foreseeable future) likely require a virtual Windows session to be used effectively.

[bpeter]

Well, my problem with the Omnikey SmartCard USB Reader has been solved with the latest beta.

Hope you guys will find your cure too.

Thanks, Parallel.

[serialio]

Device: BlackBerry 7130
MFR: RIM
OS: Windows XP SP2
Symptom: USB device you are trying to connect to the VM is bein guse by another process.. Wait 5-10 seconds, then try to connect the device again. I get this error at best. Sometimes no recognition whatsoever.
Affects: Cannot load apps to the device, necessary for software development.

[pderby]

Device: ST-402 Camera (Astrophotography)
MFR: Santa Barbara Instruments Group http://www.sbig.com
OS: Windows XP SP2

Symptom: Camera uses two USB drivers that install just fine. One of the drivers uploads firmware into the camera, which seems to work fine. The other driver establishes a two way communications link to the camera. When the software (CCDops) is asked to establish the connection to the camera, the application freezes and the connection is not made.

Affects: Cannot use the device with XP under Parallels Workstation. The device works fine on PC hardware.

[JohnFowles]

My SonyEricsson M600i phone is not working with USB. Both SE software (PC Suite for Smartphones and SE Updater software) work well but no USB connection. The phone is grabbed by OS X with the usual message. I use the latest beta.

[serialio]

I finally got the BlackBerry working under Parallels. Auto-connect set, rebooted MacOSX, with only keyboard and BB cable plugged into USB. Loaded the XP VM and then plugged in the BB. Auto-detected, installed fine. I had to download a previous version of BB Desktop manager, however, to get it to see the thing (4.0 software). For some reason 4.1 wont see me. GOOD LUCK.

[andre]

Device: Samsung Z510 mobile phone
MFR: Samsung
OS: Windows XP SP2
Symptom: XP installs driver, but when device is connected it is not seen by the application
Affects: Connectivity

[one1step1]

Device: Sandisk Cruzer Micro U3 - 1GB
MFR: Sandisk
OS: Windows XP SP2
Description: Does not detect it at all.

[octomonkey137]

I bought a Sprint 7130 BlackBerry today and I now have it working as an EV-DO modem within Parallels! :)

I'm using the Beta Update, and this didn't work for me in the GA release.

When I first installed the Beta Update, I re-tested the USB functionality using a T-Mobile 7100. With the Beta Update I was able to use that BlackBerry as a modem, but due to the phone's limitations it was slow. But it encouraged me to buy the 7130.

For others that are trying this, hear are some more details:

It took me several attempts to get this working. Finally, I installed an older version of the BB Desktop Manager. The file that I installed from was called 40119dt.exe.

continued below ...

[octomonkey137]

My first post was truncated. Grrr. Here are the rest of the details.

The 7130 came with a 4.1 version of Desktop Manager, but Sprint has another earlier version (40033) available on their website.

I installed the older version of Desktop Manager prior to installing the Sprint Connection Manager.

When I installed the Sprint Connection Manager, I did NOT include the Blackberry device drivers.

After that, everything just worked. Plugged in the 7130, it was recognized by Desktop Manager and the EV-DO connection went through without a hitch.

As a bonus, I also enable Internet Connection Sharing for the Sprint connection, so now my host OS can also piggy back on the EV-DO! :D

[bjk.qaz]

The key, at least for me was to leave the blackberry desktop manager running before I started up the Sprint Connection Manager. Once the BBDM saw the device, then the SCM saw the phone and it was THEN able to connect.

via the Speak Easy speed test, 540k down and 84k up.

Nice.

[macsupergeek]

I have never been able to get an IPAQ 3635 to sync using ActiveSync 4.2. It shows up as a USB device in device manager, but ActiveSync never finds it. I amusing 1920 on a new Core 2 Duo iMac 2 gb ram.

[luca]

Could you use iSight in BootCamp? Does it have drivers for XP?
With RC2 (1920) the iSigth is now recognized by Windows XP SP2 in Parallels!
The driver is available from Apple (you have to extract it from Bootcamp)!

The problem is once the iSight is seen by XP, confirmed by a dong-ding, a second later, XP will issue a ding-dong to confirm it has been disconnected. A second later a dong-ding, etc. continuously connecting, disconnecting. It is unusable. So it is very close to be solved, but still the last road block needs to be removed.

I have a MacBook Pro with integrated iSight. To connect it in Parallels, I use the USB button in the bottom right of the screen and I check the iSight in the menu.

Hope Parallels is looking at it, since I reported the problem to no answer yet.

Luca

[dnanian]

The Sony Ericsson m600i won't connect to the VM. It constantly says something is "using it" on the Mac side (but nothing is).

I'm assuming this is because the device will work as USB2 (though that's not required), and likely is connected in a USB2 "mode" to the Mac...

[conalho]

Also, Garmin Forerunner 205 NOT WORKING with Parallels. And this has been so since day 1 with the first final release version 1 of Parallels. C'mon guys!

[marcmec]

Device: ProntpPro / ProntoProEdit NG - Universal remote control/Programming software
Manufacturer: Philips
VM: Windows XP

Windows detects the device as being present, but data cannot be uploaded or downloaded.

[Miko]

Device: Dualphone (usb voip skype phone)
Info: http://dualphone.net/

VM: Windows XP SP2
Symptom: USB device you are trying to connect to the VM is bein guse by another process.. Wait 5-10

[grosston]

Has anyone been able to fix this problem? I just set up Parallels with my Xerox Documate and had the exact same problem. Frustrating as this is a GREAT scanner. Thanks.

When attempting to scan, I get the blue screen of death in windows xp pro sp2

Device: Xerox Documate 252 High Speed Duplex Scanner
MFR: Xerox / Visioneer
OS: Windows XP SP2
Symptom: blue screen of death when scanning from Paperport ( or Adobe PDF), computer recognizes scanner
Changes : Problem has been consistent since first version supporting USB

[stormj]

Are you programmer?

How do you know it "can't be that hard".

As stated before, getting USB to be shared between two different OSes at the same time is not trivial at all.


Compared to some of the other things they share, it is, frankly, nowhere near as complex.

For my part, my Toro TimePod for programming sprinklers stopped working in 1922 and 1940. 5-10 seconds deal. It was working before. I wonder if my 8125 cell phone will still work.

sigh

[JCT]

Another USB glitch on Build 1940 with a HASP4 USB 1.33 dongle

Stickup reads:

USB device you are trying to connect to the virtual machine is being used by another process. Wait 5-10 seconds, then try to connect the device again. If this does not help, find the application that blocked up the device and disconnect it manually.

This is a major issue for me since the only reason I have to use XP (and therefore Parallels) is the Brain Innovations 'Brain Voyager 2000' software that requires said dongle.

Equipment: Mac Pro Core Duo 2 2 GHz / 2GB RAM / OS 10.4.8 / XP

= John

[ithacalaw]

Phillips SpeechMike Pro doesn't work. Interestingly the trackball does work - the microphone doesn't!

Adam

[Miko]

Device: Dualphone (usb voip skype phone)
Info: http://dualphone.net/

VM: Windows XP SP2
Symptom: USB device you are trying to connect to the VM is bein guse by another process.. Wait 5-10


SAME PROBLEM IN BUILD 1966 :(
When will this thread be made a sticky?

[skifast012]

The following device will not connect to the Windows XP. It is not seen in the USB device list at the bottom when it is plugged in.

Device: Linksys CIT200 USB Cordless Phone
MFR: Linksys
OS: Windows XP SP2
Symptom: USB device you are trying to connect to the VM is being used by another process.. Wait 5-10 seconds, then try to connect the device again. Also the device will not show up in USB devices at all.
Affects: Cannot use USB phone with SKYPE because the VM can't seem to see the base unit for this phone connected.

[mipi]

The following device: Philips Skype VOIP 321 is not recognize at all. (USB)
The base station does not connect on winXp.

[pooru]

Hello Parallels.

I installed build 3120, on a Mac Pro, but found that it kept trying endlessly to install a "USB subsystem" or something.

As a result, I couldn't get my USB dongle working. Had to go back to 1970.

I tried build 3094 just for shape. It had the same problem.

bye,


P. (^_^)

[pgershon]

Garmin Forerunner 205 does not work

[dmgwork]

xerox Documate 252 High Speed Duplex Scanner works in 3120

[bobbyb]

It is recognized as a USB device in this release, but it is mis-identified as an iQue.

This device works currectly in VMware beta.

Garmin Quest, latest firmware and Mapsource Software/USB Drivers.

Macbook Core Duo 2.0 (black)
2 GB ram 160GB HD
WindwsXP SP2 all patches current.

[dconly]

Samsung A930 will not sync with Window Media player, which is required to move music from the PC environment to the phone via USB.
Error: Wait 5 or 10 seconds and try again.
HW: Imac 2CoreDuo
1GB RAM
Windows XP SP2
Has not worked on any version of Parallels.

Works great in Vmware Fusion beta.

[randycoxsd]

Here's the Mac I'm using:


Machine Model: iMac5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: IM51.0090.B03
SMC Version: 1.9f4
System Version: Mac OS X 10.4.8 (8L2127)
Kernel Version: Darwin 8.8.1
Boot Volume: Macintosh HD

With the 3120RC, I'm trying to attatch a Western Digital 320GB external USB 2.0 drive. It shows up as a DISK DRIVE when I go to Windows DEVICE MANAGER, but it never comes up in MY COMPUTER, therefore no programs can access it.

Close but no cigar?

[joem]

Sounds like progress. Is the external drive formatted? If so, what file system? If it isn't FAT32 or NTFS, Windows isn't going to see it for sure. The ability to use it in a VM would be progress indeed.

[leoofborg]

This combination worked before in the stable build [and before the USB 2.0 improvements AFAIK].

Parallels System:
Windows XPsp2 current
Nokia PC Suite current
Nokia 6682

Hardware:
2.33ghz C2Duo MacBook Pro, 2gigs Ram. More than enough HD.

Problem: On first startup, Parallels RC2 sees the device and connects. But, onRun of 'Backup.app' phone will backup 30% of the way thru and then FAIL.

Then, PC Suite throw an error and ask to reconnect device / restart.

BUT the phone will not be recognized on reconnect.

User must restart... but the connection will not be held. This was not an issue before...

[soleblaze]

Device: DWL-G122 802.11b/g wifi dongle
MFR: Linksys
OS: Linux 2.6 (BackTrack 1.0 Final and Xubuntu 6.10)
Symptoms: Gives various usb errors and causes the linux distro to disable irq #9. The OS will see it, but packets from the stick are malformed and so it's not usable to connect to any kind of wireless, or determine which SSIDs are near.

I'll post a log of the errors later.

[mrchin]

Device: LaCie USB Universal Card Reader
MFR: LaCie
OS: Windows XP SP2
Symptom: USB device mounts successfully. No drivers need install. Originally sometimes mounted with need to eject and remount. But now when and inserted card mounts, it shows as 4 unknown formatted harddrives labeled e,f,g, and h. Unable to reformat or open contents. .
Affects: unable to mount generic MS-DOS memory cards. Trans flash and SD.

[mroedig]

I too and very disappointed Parallels cannot get the Motorola Q to work. It works perfectly in VMWare's FIRST beta!

[aclaver]

I've posted in other threads but I'll repeat here.

Logitech IO2 Pen (USB). Driver installs and hardware appears in Device Manager but the connection driver doesn't see the pen when it's plugged in.

Has never worked. However, it works fine in VMWare Beta.

[VTSkier]

I am running build 3150 with Vista RC1 VM.

When I try to hotsync my Palm Tungsten E2, Vista is unable to install the driver.

Does anyone know how to hotsync a Palm? The Windows app is much better than the MAC app :mad:

[ScottTucker]

Device: CANcaseXL and CANcaseXL Log
MFG: Vector (www.vector-cantech.com)
USB 2.0 (1.1 compatible)
Parallels: 3150
OS: XP sp2, all updates, 512MB RAM
Mac PowerBookPro: 2.33GHz C2D, OSX 10.4.8, all updates, 2GB RAM

XP detects the CANcaseXL adapter on insert into USB trips into driver install as expected.

During installation of drivers in XP either
Parallel crashes to the Mac's report to Apple option,
or Mac OS crashes to the cycle power screen.

The crash occurs after selection of the driver file (vcanxl.sys) when manually selecting.

FYI: CAN is a serial bus used in vehicles, heavy equipment, etc.

[cetuma]

e-gate driver based USB SmartCard readers no longer work with RC2. Message continously pops up regarding device in use. Downgrading to RC1 or before resolves the problem. Issue only present in RC2.

[drewha167]

cardscan 600c, logitech camera, tom tom gps device, hp printer psc 2175xi and photosmart c3100 series...all using usb 2.0 ports that parallels isnt recognizing.

[barnys]

NO USB-Plantronics headsets work... be it cabled, bluetooth, wireless... anything going USB to the VM gets detected and installed properly, but the sound quality is completely terrible, both the sound playback and the recording... just simply doesn't work....

It works PERFECT (either version) in Vmware's Fusion Beta 1. Very dissapointed that Parallels claims something to work, when it doesn't.

[bpeter]

Sorry to say, that my Omnikey 2010 USB SmartCard reader still doesn't work. Never had.

At least is shows some lifesigns in since the last build, e.g. starts blinking, gets detected and reports itself working, but that's all, the reader program cannot get the certifications from the card.

And the worst thing is, that everything's fine under Fusion. (except the CPU usage, Parallels beats Vmware with almost 10% less usage.)

[barnys]

frustrating, isn't it?... in my case voip applications is my major thing, and not being able to work with my preferred headsets is huge... just like in your case.... PERFECT under Fusion.... I hope Parallel's team get this resolved soon.

[bpeter]

Yep, exactly. Since my VPN is authenticating over smartcard, this feature costs 15 GB in my HD. Well, it's quite OK until VMWare goes gold, and starts costing some money. THEN we have to decide, and I would be very sad to drop Parallels. So keep on hoping.

[joem]

Since the new builds are coming out so quickly, it might be a good idea when reporting devices not working to include the Parallels build number so the developers will have a bit more of a clue what to test, and whether a later build may have fixed whatever wasn't working.

Just a thought...

[bobbyb]

Works!

:D :D :D
WooHoo!

Updated firmware on the Quest and retrieved all info with no problems!

Garmin Quest, latest firmware and Mapsource Software/USB Drivers.

Macbook Core Duo 2.0 (black)
2 GB ram 160GB HD
WindwsXP SP2 all patches current.

[Steinshnider]

Device: CANcaseXL and CANcaseXL Log
MFG: Vector (www.vector-cantech.com)
USB 2.0 (1.1 compatible)
Parallels: 3150
OS: XP sp2, all updates, 512MB RAM
Mac PowerBookPro: 2.33GHz C2D, OSX 10.4.8, all updates, 2GB RAM

XP detects the CANcaseXL adapter on insert into USB trips into driver install as expected.

During installation of drivers in XP either
Parallel crashes to the Mac's report to Apple option,
or Mac OS crashes to the cycle power screen.

The crash occurs after selection of the driver file (vcanxl.sys) when manually selecting.

FYI: CAN is a serial bus used in vehicles, heavy equipment, etc.

Did you find a solution? I am currently trying to do the same thing, but XP doesn't crash.

I have the CANcaseXL adapter and it installs the driver. After installing the driver, it reports that the device is not working properly.

[rnomad]

Apple Modem still does not work. Can get it to respond first time only but then get BSOD on an attempt to use it. Thereafter modem does not respond after reboot.

[sly]

I've been having the same problem. I bought parallels to connect to my corporate network which requires a smartcard. I've been unable to get it to connect (latest build tested was 3186). I've also tried another brand of USB cardreader with simular problems.

[jmar]

USB device to plug instruments into computer.

MacBook Pro
2.33 Ghz intel core 2 duo
2 GB 667 DDR 2 RAM

Parallels build 1970 (october 31, 2006)

[bpeter]

My Smartcard reader is a USB Omnikey CardMan 2020.
Can't get it work with none of the Parallels releases. (latest build tested was 3186).

The machine is:
MacBook Pro
2.0 Ghz Intel Core Duo
2GB 667 DDR2 Ram

[jmeyer]

Please give the following details for every USB device which does not work so that Parallels will perhaps attack these. I've been waiting patiently since Beta 1 for my device to work and no go.


Device: SCR3310 Smart Card Reader
MFR: SCM Microsystems
OS: Windows XP SP2
Symptom: XP reports problem installing Driver - install usually hangs
Affects: Cannot use to connect to my corporate VPN - the main use of this product for me
Changes : Problem has been consistent since first version supporting USB

Just to add my show-stopper:

Device: Philips TSU7500 Remote Control
MFR: Philips Consumer Electronics Company
OS: Windows XP SP2, latest patches
Symptom: XP installs driver just fine, gets the "USB Connected" chime, but Pronto Pro Edit software reports that the device is not supported. Works fine under Boot Camp.

This has been the same since I first started using Parallels months ago, and is still with me in the latest release.

[nickshelestak]

Device: Canon DR-2080c Scanner
MFR: Canon
OS: Windows XP SP2
Symptom: Twain driver installed fine, device selected from USB menu, when trying to scan, I get the "No Device Found," even though it is plugged in and ready to go.
Affect: Cannot use scanner with my MacBook Pro inside Windows.

[New2mac]

Please add the new Motorola Q to the list of products that won't work in Parallels. Running RC2 XP SP2. It sees a driver, but won't do anything with it.


Hi I just got the Q and well it seems like all I have been told is to vist this website and that wensite but it would not worl with my mac . I have xp running with parallels on my macbook . Would I be able to active sync on parallels or is it still not allowing you to use the usb port. Seem like eveytime i connect it tells me another device is using the usb connection .

[bigbob]

Unabel To Use My Epson R2400 Usb 2 Printer

[sewfuntoys]

Please pass this one on as well:

Mac OS X.10.4.8
Processor : 1.5 GHz Core Solo Mac Mini
MANUFACTURER OF USB DEVICE: Brother PED- Basic USB card Writer Box & card
Brother PED software version: 1.07 for Windows XP

ERRORS: times out with long periods of no activity. "Not-responding" error when clicking on design within software
Parallels 3170 RC3

No activity even after trying to send error to report, nothing happens.

sewfuntoys

[Hugh Watkins]

I've been having the same problem. I bought parallels to connect to my corporate network which requires a smartcard. I've been unable to get it to connect (latest build tested was 3186). I've also tried another brand of USB cardreader with simular problems.

what do your own network administrators say?

Hugh W

[quiddich]

The ActiveHome software can't read the time from the device; when I try to download to it, it takes many minutes (versus a couple of seconds on a real Windows machine) and doesn't seem to actually affect the device (sometimes with error messages, sometimes without).

Build 3188.

[rhsant]

I am also having problems printing to my R2400 usb. I'm using a 24" imac, Windows XP sp2, Build 3188. No response from parallels e-mail support.

[Rocksand]

Sansa Mp3 player, Windows will detect it but none of the programs it works with will detect it. So frustrating!

[Blog4Brains.com]

I have build 3212, and I would like to inform everyone that after days of struggling with the syncing situation between my p910a Sony Ericsson phone and my MacBook, I have finally got them working together flawlessly. Here is what I did, if it helps:

Settings:
- Windows XP Pro with Service Pack 2 w/Installation of Bonjour -- I don't know if it matters, but it is supposed to help with USB communications
-Build 3212
-USB Enabled
-Autoconnect is off
-OS Window for viewing -- if it matters since the staff guy said it may

1. Originally installed all Sony apps, and nothing work at all.
2. Uninstalled all the Sony apps and started over.
3. I first started with downloading the phone dock driver from Sony website.
4. Plugged in the dock into a USB port and it detected new hardware (SEMC DSS SyncStation) once I manually selected it from the VM (Virtual Machine) USB list in the bottom right list of icons.
5. Pointed the Install Wizard to the correct folder (DSS folder) that contained the drivers.
6. The install wizard popped up again with another new hardware called, as well as my memory recalls, a USB Serial Port, so I pointed to the same DDS folder to install the other driver. Then it finished.
7. Then I downloaded and installed the Sony Ericsson PC Suite from the website.
8. Restarted the OS.
9. Then I made sure the USB device was checked in the VM icon on the bottom right part of parallels.
10. Then I double clicked on the sync icon (two opposite pointing arrows) in the Windows XP Tray and checked the USB connect.
11. Plugged in my phone and it worked.

I tried to remember everything for you guys out there. I hope it helps.

[davec]

Device: ProntpPro / ProntoProEdit NG - Universal remote control/Programming software
Manufacturer: Philips
VM: Windows XP

Windows detects the device as being present, but data cannot be uploaded or downloaded.

Just installed the latest as of December 6 2007 (v3.0 build 5580) and STILL does not work. It gets further than it did before, but erroneously reports that "The battery level of the connected device is too low to start download or upload." even when it's plugged into the AC adapter.

Folks: VMWare works PERFECTLY, i suggest you use that. Parallels guys: we need this, so we are forced to use your competitor's product??

[mysticorp]

Another broken USB device... *sigh*

MSP430 USB-Debug-Interface. It's a JTAG debugger. Sadly our client is using it so I have to use it as well. When I plug it in to Parallels (either with automatic or from the USB menu) it crashes the machine hard (kernel crash). Brings the whole Mac down and requires a hard power-off and restart.

Anyone have any clue what's wrong or a work-around?

[geychaner]

Device: Logitech Extreme 3D Pro
Parallels: build 5582
Guest OS: Windows 2000

This device cannot start. (Code 10)

Device works fine in Windows XP with the latest driver, however.

[spot the blip]

Device: GPSMap296
MFR: Garmin
OS: Windows XP SP2
Symptom: "Device in use by another application.."
Affects: Unable to communicate with device although system recognises presence.
Changes : Problem arose when OS X upgraded to 10.4.10. Subsequent upgrade to 10.4.1 and PB 5160 has made no difference.

[spot the blip]

I guess someone has just conveniently forgotten about this problem?

[spot the blip]

Obviously still talking to myself.

[John@Parallels]

unplug all USB devices.
attach GPSMap296
sudo kextunload /System/Library/Extensions/IOUSBMassStorageClass.kext
if it fails, to unload -check up Mac OS , because it thinks it is storage device
Attach to Windows, if success

[spot the blip]

Thanks John. I'm not an IT wizard, can you please explain what you have suggested above?

[John@Parallels]

GPS devices have 2 mode as storage and as device
mac recognizes them as storage device by default
I suggested you to unload USB storage device when you connect GPS, and connect it to Windows, in this case Mac should unload hold device

[spot the blip]

Thanks. It isn't that. There is no evidence of the GPS on the Mac. The sudo command said it had failed and check up didn't see the device when connected.

[John@Parallels]

It failed to unload kext that is the reason you cannot connect device to Windows
In use means mac OS holds it