The DTD file is invalid

[projectandrew]

Just upgraded to Plesk 8.0 - when using the Migration Manager to move some sites from a Cpanel server, I get the message 'The DTD file is invalid'. When migrating sites from the same host pre-upgrade it worked fine.

Any thoughts?

[dm__@]

Originally posted by projectandrew
Just upgraded to Plesk 8.0 - when using the Migration Manager to move some sites from a Cpanel server, I get the message 'The DTD file is invalid'. When migrating sites from the same host pre-upgrade it worked fine.

Any thoughts?

Seems to be just a bug (I've seen couple of such before, in the 7.5 releases). Try to contact support team.

[wanga]

also having problems, I have a ticket open.

[projectandrew]

I've submitted a ticket - how long should I expect to get a reply?

[wanga]

not sure, I am able to get passed the DTD error however when I select an account to transfer I get another message now:


Error during dump retrieval

Error during dump file retrieving.
Remote agent failed with the following stderr messages: stdin: is not a tty

13:16:19 INFO ------------------------------------------------------------
13:16:19 INFO FILE storage initialized.
13:16:19 INFO Base directory: /backup/migration/supervisor.14291
13:16:19 INFO Gzip bundles: yes
13:16:19 INFO Bundle split size: 1073741824
13:16:19 INFO ------------------------------------------------------------
13:16:19 DEBUG Tar bundle. id=cgi_domain_username:gzipped, destFile=/backup/migration/supervisor.14291/cgi_domain_fusername
Bad file descriptor: dup2( 12, 1001 ) at Storage/FileStorage.pm line 99
at Storage/FileStorage.pm line 99
Bad file descriptor: dup2( 12, 1001 ) at Storage/FileStorage.pm line 99
at Storage/FileStorage.pm line 99
Bad file descriptor: dup2( 12, 1001 ) at Storage/FileStorage.pm line 99
at Storage/FileStorage.pm line 99
Bad file descriptor: dup2( 12, 1001 ) at Storage/FileStorage.pm line 99
at Storage/FileStorage.pm line 99

[wanga]

They are saying that a new patch will be available that will fix this.

[wanga]

the update was applied to my machine however we are back where we started, I am once again getting the DTD error.

[projectandrew]

I noticed new patches got posted again recently - I can now select a site to migrate, but now get the following error messages during migration:

Failed validation of the document with external DTD /usr/local/psa/PMM/agents/cPanel9/control/cPanel9.dtd. The errors are: No declaration for attribute cid_inbox of element mailnameNo declaration for attribute cid_inbox of element mailnameNo declaration for attribute cid_inbox of element mailnameNo declaration for attribute cid_inbox of element mailnameNo declaration for attribute cid_inbox of element mailname.

Someone please fix the migration manager!

[stokhli]

swsoft said the hotfix was supposed to be released last week but I haven't seen any releases. I've been waiting on this to move clients over from a cpanel server.

[projectandrew]

I've had a support ticket open, and they've been installing updated patches, but I still get various errors when transferring from cPanel... I'm currently experimenting to work out where it's failing.

[VengfulSquirrel]

Did anyone get past the DTD errors? Is anyone else still experiencing this?

I have this and its May 18th:
Failed validation of the document with external DTD /usr/local/psa/PMM/plesk.dtd. The errors are: Element server content does not follow the DTD, expecting (db-server+ , key*), got (key key key ).

Thanks.
-Ian

[kniepbert]

Hi,

new date, same problem.
How can I fix this?