Are there any humans at Parallels to talk to about install issues?

I can't find any real contact info. Does anyone know how to get a human being on the phone or in chat? My new parallels desktop 10 install is going horribly.

 

Hello,

Could you please specify the error message you are facing?

 

You are unlikely to get to contact a human about your issue if you go to the wrong places.
First, this is not the Parallels Desktop forum, this is: http://forum.parallels.com/forums/parallels-desktop-for-mac.58/

I don't know where you looked for support, but it's rather easy to find this page (the same way it's easy to find the right forum, IMO): http://www.parallels.com/products/desktop/support/
Notice the part where it says 'CONTACT SUPPORT'?