I recently had a Windows XP VM freeze on me. It wasn't doing anything major, just downloading a file. Then all of a sudden, it stopped responding to all inputs. I checked to see if the Parallels VM was at fault, but it wasn't frozen, Windows itself was. I could still move the mouse around, but that was pretty much it. I was forced to stop not shut down the VM. The only things that recently changed in the VM are: 1. Installed Comodo Firewall due to Windows XP End of Support 2. Installed Microsoft Enhanced Mitigation Experience Toolkit (EMET) 4.1 Update 1 due to Windows XP End of Support 3. Updated Mozilla Firefox to latest Beta. 4. Used the Reclaim Disk Space function of Parallels.
Hi BeebarbX, Please submit a Problem Report ID as suggested at http://kb.parallels.com/9058 and provide us the Problem Report ID number, so that we can assist you better on this issue.