I just have bought a update version from parallels desktop as suggested in my email but when i will put the key i have received the message "you have entered an upgraded key. Please confirm it with the key from the previous version" request my previous key that I put and receive always the message "The product key of a previous version of Parallels Desktop has been not accepted on the license server". How can I validate it?
Hi, We are unable to locate your previous key. Kindly provide a cleverbridge reference number linked to its purchase (the previous versions's key)
