Copy/paste doesn't work anymore with the latest update to Parallels Desktop 19.3.0 (54924)

Discussion in 'General Questions' started by robv10, Mar 13, 2024.

Tags:
  1. robv10

    robv10 Bit poster

    Messages:
    6
    Until yesterday bi-directional copying and pasting was working, after the update not anymore.
    Reinstalled both Parallels Desktop and Parallels Tools, checked the proper setting of the new bi-directional pasting. It does not want to work anymore.
     
    robv10, Mar 13, 2024
    #1
  2. robv10

    robv10 Bit poster

    Messages:
    6
    This is a M3 Max Macbook pro with a virtual Windows 11 Pro installation.
     
    robv10, Mar 13, 2024
    #2
  3. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    352
    Hello Rob,

    kindly reinstall Parallels Tools in your virtual machine:

    1. Start Virtual machine.
    2. In the top menu click Actions > Reinstall Parallels Tools, wait for the installation to finish, restart the virtual machine
     
    Adeboye Adeotan, Mar 13, 2024
    #3
  4. robv10

    robv10 Bit poster

    Messages:
    6
    I followed steps 1 and 2. Unfortunately it still won't copy and paste between environments.
     
    robv10, Mar 14, 2024
    #4
  5. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    573
    Hello,
    Please note that your support case #46••••4, has been escalated to the Second line Technical Support, and you will shortly receive further instructions via your email.
    Thank you.
     
    Pramesh Boodadoo, Mar 15, 2024
    #5
  6. ThorstenR5

    ThorstenR5 Bit poster

    Messages:
    3
    Hi, I do have the same issue. So what shall I do? Contact the support or can escalate it for me?
     
    ThorstenR5, Mar 15, 2024
    #6
  7. AntonioF8

    AntonioF8 Bit poster

    Messages:
    4
    Me too. I haven't made any changes to the settings, but copy/paste from Windows to Macos doesn't work anymore.
     
    AntonioF8, Mar 16, 2024
    #7
  8. robv10

    robv10 Bit poster

    Messages:
    6
    As per suggestion in ticket I created a new image of windows 11. The new one works with copying and pasting between MacOS and Windows 11.
     
    robv10, Mar 17, 2024
    #8
  9. AntonioF8

    AntonioF8 Bit poster

    Messages:
    4
    How may I resolve? My Parallels Desktop is updated to last version but copy/paste still does't work.
     
    AntonioF8, Mar 17, 2024
    #9
  10. ThorstenR5

    ThorstenR5 Bit poster

    Messages:
    3
    It is enabled. I also created a new image. Now it is working again.
     
    ThorstenR5, Mar 21, 2024
    #10
  11. FernandoK1

    FernandoK1 Bit poster

    Messages:
    1
    I'm running Ventura 14.4.1 with Parallels 19.3.0 but adding Parallels to Privacy > Accessibility does not enable the Clipboard in Ubuntu 22.04.4. Toolbox is installed. Any other suggestion please?
     
    FernandoK1, Apr 3, 2024
    #11

Share This Page