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Thread: activation code?

  1. #1
    Bit Poster
    Join Date
    Sep 2010
    Posts
    1

    Default activation code?

    I was using Parallels 5 and just purchased the V6 upgrade. Downloaded. Installed. Failed to activate. Prompting me for an activation code. But I did not receive an activation code. Tried contacting support through chat, but when I entered my order number I got a msg telling me that my 30 days of free support had expired, and I had to pay for additional support. WTF? How do I get an activation code?



  2. #2
    Kilo Poster
    Join Date
    May 2006
    Posts
    78

    Default

    Go to this page & fill in your details:

    http://www.parallels.com/keyfor6/request/



  3. #3
    Tera Poster
    Join Date
    Nov 2009
    Posts
    1,184

    Default

    Did you buy using credit card or PayPal? Did you get any e-mails? I payed using PayPal but haven't received my activation code yet.

    I went to www.digitialriver.com, clicked on Customer Service, got a password by clicking "Forgot your password? click here", then logged in using the order number from the e-mail and the password. It has all my information and it says "Order Status: Order Pending Payment".

    The receipt from PayPal has a Transaction ID that leads to PayPal's transaction details. It has a Customer Service Email address and a Customer Service Phone number (Digital River). I sent an e-mail and am waiting for a reply.



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