Windows Explorer Failed - Windows 7

**otterit** · Jan 20, 2011, 11:10 AM

Parallels for Desktop 6: Build 6.0.11992
Guest OS: Windows 7

Upon booting Windows 7, I keep receiving an error that Windows Explorer has crashed. Parallels tools has been installed/uninstalled/installed several times. I have also done a complete reload of Windows 7. No changes.

Any suggestions on how to fix the problem?

**Hans Balen** · Jan 21, 2011, 06:09 AM

See topic:
http://forum.parallels.com/showthread.php?t=107422
http://forum.parallels.com/showthread.php?t=107483

**LeahB** · Jan 21, 2011, 06:46 AM

thanx Hans - I studied the thread and have now installed a version with 828 in it so hope that works ok :)

**otterit** · Jan 21, 2011, 07:16 AM

I cannot revert back. I do not have any builds before 11990.

**Hans Balen** · Jan 21, 2011, 10:43 AM

Let me know if it works for you.

**Hans Balen** · Jan 21, 2011, 10:44 AM

Originally Posted by LeahB

thanx Hans - I studied the thread and have now installed a version with 828 in it so hope that works ok :)

The question is if only restoring the build helps. My virtual machine was damaged also. Therefore, I had to restore a backup of the virtual machine to.

Let me know if it works for you

**Hans Balen** · Jan 21, 2011, 10:47 AM

Originally Posted by otterit

I cannot revert back. I do not have any builds before 11990.

Look here http://www.megaupload.com/?d=RI6CR8ZU

But the question is if only restoring the build helps. My virtual machine was damaged also. Therefore, I had to restore a backup of the virtual machine to.

**otterit** · Jan 24, 2011, 02:09 PM

Thanks Hans

**Hans Balen** · Jan 25, 2011, 11:46 AM

Originally Posted by otterit

Thanks Hans

No thanks. Glad I could help you.

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