How to reactivate with a new key?

Discussion in 'Installation and Configuration of Parallels Desktop' started by michaele11111, Jul 23, 2011.

  1. michaele11111

    michaele11111 Bit poster

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    Upon upgrading to OS X Lion I discovered my build of Parallels Desktop had to be upgraded to run on Lion which in turn caused me to find out the activation key I bought was no good. I should have known the deal was too good to be true. I am buying from a legit source so I can upgrade and run again. My question is ...

    Can I reactivate with the new key without reinstalling Parallels or more importantly Windows 7? I don't see a deactivate option. Can I just enter the new key in the activation window and click the activate button even though the current copy is activated? Please advise since I really, really don't want to reinstall Windows and all my Windows programs. Thank you in advance.
     
  2. JadeS

    JadeS Bit poster

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    Hello I'm using windows XP can I reactivate my key with a new one without reinstalling parallels?[​IMG]
     
  3. DeShawnB

    DeShawnB Hunter

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    Did you purchase an Upgrade Key for Parallels Desktop 6?
     
  4. IvoryC

    IvoryC Member

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    I'm having the same issue. But I don't know where to start solving my problem.
     
  5. ClareTan

    ClareTan Bit poster

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    Me too... I have a Parallels 5 but can't find the key, and upgraded to 6, so now I have to use a trial version key which will l expire in 14 days...
     
  6. DeShawnB

    DeShawnB Hunter

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  7. ClareTan

    ClareTan Bit poster

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    Thanks for the reply. I did try that and every other solution on youtube. No luck. The folder/file doesn't even exist on my computer. Strange.
     
  8. DeShawnB

    DeShawnB Hunter

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    What version of Parallels Desktop for Mac did you use before upgrading to Lion?
     
  9. ClareTan

    ClareTan Bit poster

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    Thanks for your reply! I was using v5 :) Support emailed me a new key for v6 after I sent them a copy of my receipt - perhaps those with issues might want to try this method!
     

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