During the last year we have released two major versions and several updates for PBAS.
As before, we put many improvements that you said were important into these releases such as better integration with other Parallels products, IPv6 support, additional services, new billing and ecommerce features, such as consolidated invoices and payment method tokenization.
We can see that the majority of PBAS customers are upgrading to the latest version and are giving us positive feedback about their experience with new functionality.
So we move forward and work very hard on delivering the next major release (PBAS 4.2), which should bring even more value to you and help you grow.
The next release will be focused on improving customer experience dramatically, because as we can hear from you, this is the most important thing.
This basically means improvements in two areas:
- Online Store – we redesign purchase wizard, make “single-step” checkout with minimized amount of clicks and information entered. Switch to new dynamic framework utilizing Ajax technology with improved performance.
- Customer Control Panel – unified “sexy” style, very easy navigation, improved user scenarios and better performance.
As you see, the focus will be around making customer experience as easy and straightforward as possible (hiding all the complexity and optimizing UI for day-to-day operations).
I will post detailed information about PBAS 4.2 improvements later in this thread.
Your feedback would be highly appreciated, so don’t hesitate to post your suggestions on this forum or contact me directly at: firstname.lastname@example.org.
PBAS Program Manager