unable to connect to Parallels Service

Discussion in 'General Questions' started by CharlesC, Jan 7, 2012.

  1. CharlesC

    CharlesC Bit poster

    Messages:
    4
    I get this error message approximately half the time when I start Parallels 7. It refers me to http://kp.parallels.com/en/8089, which has been of no help.

    Can anyone please help?
     
  2. Dasha.L

    Dasha.L Bit poster

    Messages:
    8
    Hello. You can try these steps:
    1. Reinstall Parallels Desktop, restart MAC
    2. Uninstall McAfee, or other Antiviruses, stop firewall
    3. Troubleshoot "Unable to connect to Parallels Desktop" error:
    - restart Parallels Service http://kb.parallels.com/8089
    - reproduce steps from http://kb.parallels.com/5791
    Restart MAC
    4. Workaround resolution to start Parallels Dispatcher:
    on MAC open Applications/Utilities/Terminal and type:
    sudo /Library/Parallels/Parallels\ Service.app/Contents/MacOS/prl_disp_service -e
     
  3. CharlesC

    CharlesC Bit poster

    Messages:
    4
    Thanks

    I appreciate your reply. Can't get to it now, will try in next day or two.

    Again, Thanks
     

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