Jan 11, 2012, 12:05 AM
www prefix not working for any domains
I am running Plesk 10.3.1 on Media Temple, linux.
The www prefix does not work for any of my domains. If I go to http://example.com, I can see my site, but if I go to www.example.com, it goes to the default site for the IP address.
Ideally, I would like to use URL rewriting to redirect www.example.com to http://example.com
According to this article, www is enabled by default on 10.3.1
But it is definitely not working.
So far, I have tried:
Adding www CNAME records to the DNS zone files
Adding URL rewriting to htaccess or vhost.conf files
All of the support I have seen on this issue seems to refer to earlier versions of Plesk that included domain administration.
Any help would be appreciated.