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Thread: Plesk 10 to Plesk 10 migration connection error

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  1. #1
    Kilo Poster
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    Aug 2010
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    Default Plesk 10 to Plesk 10 migration connection error

    Hello,

    We have been use Plesk 10.4.4 on our Windows server. We bought a new Windows server and we would like to transfer our customers, domains and reseller to new server. We would like use same plesk (10.4.4) and installed now on new server but we have the following an error and could not fixed;

    "Connection to host is not available or migration agent is not running on the source host."

    We tried to migration but we have this error. We read all informatioın about it in Plesk migration guide but did not work.

    Thanks, best regards.



  2. #2
    Parallels Team IgorG's Avatar
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    Just install new version of Migration agent on both servers - http://kb.parallels.com/en/113250



  3. #3
    Kilo Poster
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    Hi Igor,

    I did you sad but not work. It's the same error. I thought that about firewall or firewall rules?

    If i send you our server login information, could you look configuration?

    Thanks



  4. #4
    Parallels Team IgorG's Avatar
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    Look at this KB article http://kb.parallels.com/en/1432
    I hope it will help.



  5. #5
    Kilo Poster
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    Hi again Igor,

    I tried allthings from that article but not work. Somethings goes wrong, i couldn't find a solution. It gets same error.

    I don't know what will i do. Please help more.

    Thanks...



  6. #6
    Parallels Team IgorG's Avatar
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    Try to find a reason with help of article http://kb.parallels.com/en/9679



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