10.4.4#27 qmail-queue-handlers cannot find /usr/sbin/postalias

[SebastianHeld]

Hello,

after the automatic install of update 27 to 10.4.4 on April 22 4:50 AM, the file /usr/sbin/postalias is absent (or qmail now calls it, without it being installed).

10.4.4 Update #27, zuletzt aktualisiert am April 22, 2012 04:50 AM

This creates log entries like this (/var/log/syslog):

Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: Handlers Filter before-queue for qmail started ...
Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: from=ossecm@lvps178-77-103-72.dedicated.hosteurope.de
Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: to=sebastian_held@sim-gmbh.de
Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory
Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: handlers_stderr: SKIP
Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: SKIP during call 'check-quota' handler
Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: starter: submitter[10009] exited normally

These error messages only appear after April 22 04:50:50; thus the microupdate is the cause for it

---------------------------------------------------------------
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Linux lvps178-77-103-72.dedicated.hosteurope.de 2.6.18-028stab092.1 #1 SMP Wed Jul 20 19:47:12 MSD 2011 x86_64 GNU/Linux
10.4.4 Ubuntu 10.04 1013111102.18

PROBLEM DESCRIPTION
10.4.4#27 seems to have removed /usr/sbin/postalias (or starts to call it)

STEPS TO REPRODUCE
install 10.4.4#27 and monitor /var/log/syslog or /usr/local/psa/var/log/maillog

ACTUAL RESULT
see above

EXPECTED RESULT
either /usr/sbin/postalias must be installed or the call to this program must be avoided
--------------------------------------------------------------

Do you need further information?

[EgidijusS]

Same problem. PP 10.4.4 Update #27

[IgorG]

It is part of Postfix:

# rpm -qf /usr/sbin/postalias
postfix-2.8.4-11100518

If you have Qmail MTA Postfix package will be removed.
Did you try to fix it with mchk?

[SebastianHeld]

This did not work:

root@lvps178-77-103-72:~# /usr/local/psa/admin/sbin/mchk
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_spam_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_drweb_restore... not exists
root@lvps178-77-103-72:~# date
Tue Apr 24 11:50:55 CEST 2012
root@lvps178-77-103-72:~# tail -n1000 -f /var/log/syslog | fgrep 'postalias'
Apr 24 11:03:55 lvps178-77-103-72 qmail-queue-handlers[14036]: handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory SKIP
Apr 24 12:01:03 lvps178-77-103-72 qmail-queue-handlers[17495]: handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory SKIP
Apr 24 12:01:18 lvps178-77-103-72 qmail-queue-handlers[17503]: handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory SKIP
Apr 24 12:01:35 lvps178-77-103-72 qmail-queue-handlers[17514]: handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory SKIP

It is a new machine and postfix is and was never installed on it (at least not by me).

[IgorG]

Thank you for report. I have forwarded your request to developers for the further investigation.
I will update thread with results as soon as I receive them.

[Singular]

I too am having the exact same issue after the update.

See below.

OS Linux 2.6.18-308.1.1.el5
Panel version 10.4.4 Update #27, last updated at April 23, 2012 04:03 AM

Apr 24 10:30:55 --- qmail-queue-handlers[16787]: handlers_stderr: SKIP
Apr 24 10:30:55 --- qmail-queue-handlers[16787]: SKIP during call 'check-quota' handler
Apr 24 14:30:55 --- postfix/postalias[17098]: fatal: open database /var/spool/postfix/plesk/virtual.db: Permission denied
Apr 24 10:30:55 --- qmail-queue-handlers[16787]: handlers_stderr: postalias: fatal: open database /var/spool/postfix/plesk/virtual.db: Permission denied

Does anyone even know of a workaround for this? It is killing my email server, it takes forever to process messages with this problem.

Thanks

[IgorG]

I too am having the exact same issue after the update.

Please do not mix different problems in one thread. You have absolutely other problem:

handlers_stderr: postalias: fatal: open database /var/spool/postfix/plesk/virtual.db: Permission denied

but not initial:

handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory

[IgorG]

BTW, for both mentioned errors as possible workaround you can reinstall psa-mail-qc-driver package (http://64.131.90.31/PSA_10.4.4/) manually or use postfix MTA.

[SebastianHeld]

I were unable to locate psa-mail-qc-driver and thus installed plesk-mail-qc-driver_10.13.4-ubuntu10.04.build1013111102.18_amd64.deb from http://64.131.90.31/PSA_10.4.4/dist-...t/maildrivers/

This fixed the error message in the logs.

Thanks.

[IgorG]

Fixed in MU#28 - http://kb.parallels.com/en/113785

[Faris Raouf]

Thanks Igor.

Unfortunately I'm getting "You can't see internal articles" when following the KB link. I've seen this in other KBs linked to from the forum too (but I forget which!).

[donthateonme]

BTW, for both mentioned errors as possible workaround you can reinstall psa-mail-qc-driver package (http://64.131.90.31/PSA_10.4.4/) manually or use postfix MTA.

Igor,

Thank you.

I can use Postfix -- could you provide with instructions to transfer the unprocessed queue to postfix after setting it as the default and installed MTA. I want to ensure I do this right as regards to Plesk and Parellels etc. Thanks!

[IgorG]

Thanks Igor.

Unfortunately I'm getting "You can't see internal articles" when following the KB link. I've seen this in other KBs linked to from the forum too (but I forget which!).

Sorry, MU is not ready yet, therefore this article has been disabled.

[IgorG]

KB article and MU#28 are available now.

[donthateonme]

BTW, for both mentioned errors as possible workaround you can reinstall psa-mail-qc-driver package (http://64.131.90.31/PSA_10.4.4/) manually or use postfix MTA.

IGOR,

I have asked for help repeatedly on this. The internet is full of people who have had issues with Micro Updates breaking qmail. Even after switching to Postfix I cannot receive mail. It also doesn't solve the issue of my existing q needing to be processed.

I am somewhat new to Plesk, you are all over these forums so I know you can assist me.

My prior errors are noted. Switching to Postfix does not solve it for me as I cannot receive mail.

Below are some of the key errors again.

"Messages with bounces" "trouble injecting bounce message, will try later" "cannot read message from stdin" " cannot create temporary file - (13) Permission denied" qmail plesk 10.4.4

If you want me to reinstall the package noted above can you give me detailed instructions. I don't want to break anything further.

Finally, MU #28 seems to address a QMAIL issue, yet when I run mu, the update is not offered, if indeed this fixes the issue, can you please get it pushed out.

Thank you.

[donthateonme]

IGOR, My exact build is:

psa-10.4.4-cos5.build1013120126.11

How do I get MU #28

After running up, to get microupdates I remain on #27.

product id="plesk" version="10.4.4" installed-at="20120404T155148"
patch version="27" timestamp="" installed-at="20120424T004518"

[donthateonme]

IGOR,

Please see this thread for more data:

https://www.atomicorp.com/forum/view...=5560&start=30