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Thread: 10.4.4#27 qmail-queue-handlers cannot find /usr/sbin/postalias

  1. #1

    Default 10.4.4#27 qmail-queue-handlers cannot find /usr/sbin/postalias

    Hello,

    after the automatic install of update 27 to 10.4.4 on April 22 4:50 AM, the file /usr/sbin/postalias is absent (or qmail now calls it, without it being installed).
    10.4.4 Update #27, zuletzt aktualisiert am April 22, 2012 04:50 AM
    This creates log entries like this (/var/log/syslog):

    Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: Handlers Filter before-queue for qmail started ...
    Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: from=ossecm@lvps178-77-103-72.dedicated.hosteurope.de
    Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: to=sebastian_held@sim-gmbh.de
    Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory
    Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: handlers_stderr: SKIP
    Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: SKIP during call 'check-quota' handler
    Apr 24 09:01:04 lvps178-77-103-72 qmail-queue-handlers[10006]: starter: submitter[10009] exited normally
    These error messages only appear after April 22 04:50:50; thus the microupdate is the cause for it

    ---------------------------------------------------------------
    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
    Linux lvps178-77-103-72.dedicated.hosteurope.de 2.6.18-028stab092.1 #1 SMP Wed Jul 20 19:47:12 MSD 2011 x86_64 GNU/Linux
    10.4.4 Ubuntu 10.04 1013111102.18

    PROBLEM DESCRIPTION
    10.4.4#27 seems to have removed /usr/sbin/postalias (or starts to call it)

    STEPS TO REPRODUCE
    install 10.4.4#27 and monitor /var/log/syslog or /usr/local/psa/var/log/maillog

    ACTUAL RESULT
    see above

    EXPECTED RESULT
    either /usr/sbin/postalias must be installed or the call to this program must be avoided
    --------------------------------------------------------------

    Do you need further information?



  2. #2
    Mega Poster
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    Default

    Same problem. PP 10.4.4 Update #27



  3. #3
    Parallels Team IgorG's Avatar
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    Default

    It is part of Postfix:

    # rpm -qf /usr/sbin/postalias
    postfix-2.8.4-11100518

    If you have Qmail MTA Postfix package will be removed.
    Did you try to fix it with mchk?



  4. #4

    Default

    This did not work:
    root@lvps178-77-103-72:~# /usr/local/psa/admin/sbin/mchk
    ==> Checking for: mailsrv_conf_init... ok
    ==> Checking for: mail_handlers_init... ok
    ==> Checking for: mailsrv_entities_dump... ok
    ==> Checking for: mail_admin_aliases... ok
    ==> Checking for: mail_auth_dump... ok
    ==> Checking for: mailman_lists_dump... ok
    ==> Checking for: mail_kav8_restore... ok
    ==> Checking for: mail_responder_restore... ok
    ==> Checking for: mail_spam_restore... ok
    ==> Checking for: mail_grey_restore... ok
    ==> Checking for: mail_mailbox_restore... ok
    ==> Checking for: mail_spf_restore... ok
    ==> Checking for: mail_dk_restore... ok
    ==> Checking for: mail_drweb_restore... not exists
    root@lvps178-77-103-72:~# date
    Tue Apr 24 11:50:55 CEST 2012
    root@lvps178-77-103-72:~# tail -n1000 -f /var/log/syslog | fgrep 'postalias'
    Apr 24 11:03:55 lvps178-77-103-72 qmail-queue-handlers[14036]: handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory SKIP
    Apr 24 12:01:03 lvps178-77-103-72 qmail-queue-handlers[17495]: handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory SKIP
    Apr 24 12:01:18 lvps178-77-103-72 qmail-queue-handlers[17503]: handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory SKIP
    Apr 24 12:01:35 lvps178-77-103-72 qmail-queue-handlers[17514]: handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory SKIP
    It is a new machine and postfix is and was never installed on it (at least not by me).



  5. #5
    Parallels Team IgorG's Avatar
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    Thank you for report. I have forwarded your request to developers for the further investigation.
    I will update thread with results as soon as I receive them.



  6. #6

    Default

    I too am having the exact same issue after the update.

    See below.

    OS Linux 2.6.18-308.1.1.el5
    Panel version 10.4.4 Update #27, last updated at April 23, 2012 04:03 AM

    Apr 24 10:30:55 --- qmail-queue-handlers[16787]: handlers_stderr: SKIP
    Apr 24 10:30:55 --- qmail-queue-handlers[16787]: SKIP during call 'check-quota' handler
    Apr 24 14:30:55 --- postfix/postalias[17098]: fatal: open database /var/spool/postfix/plesk/virtual.db: Permission denied
    Apr 24 10:30:55 --- qmail-queue-handlers[16787]: handlers_stderr: postalias: fatal: open database /var/spool/postfix/plesk/virtual.db: Permission denied

    Does anyone even know of a workaround for this? It is killing my email server, it takes forever to process messages with this problem.

    Thanks



  7. #7
    Parallels Team IgorG's Avatar
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    Quote Originally Posted by Singular View Post
    I too am having the exact same issue after the update.
    Please do not mix different problems in one thread. You have absolutely other problem:

    handlers_stderr: postalias: fatal: open database /var/spool/postfix/plesk/virtual.db: Permission denied

    but not initial:

    handlers_stderr: fork_execv: execv("/usr/sbin/postalias") failed: No such file or directory



  8. #8
    Parallels Team IgorG's Avatar
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    BTW, for both mentioned errors as possible workaround you can reinstall psa-mail-qc-driver package (http://64.131.90.31/PSA_10.4.4/) manually or use postfix MTA.



  9. #9

    Default

    I were unable to locate psa-mail-qc-driver and thus installed plesk-mail-qc-driver_10.13.4-ubuntu10.04.build1013111102.18_amd64.deb from http://64.131.90.31/PSA_10.4.4/dist-...t/maildrivers/

    This fixed the error message in the logs.

    Thanks.



  10. #10
    Parallels Team IgorG's Avatar
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  11. #11
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    Default

    Thanks Igor.

    Unfortunately I'm getting "You can't see internal articles" when following the KB link. I've seen this in other KBs linked to from the forum too (but I forget which!).



  12. #12

    Default Regarding Postfix

    Quote Originally Posted by IgorG View Post
    BTW, for both mentioned errors as possible workaround you can reinstall psa-mail-qc-driver package (http://64.131.90.31/PSA_10.4.4/) manually or use postfix MTA.
    Igor,

    Thank you.

    I can use Postfix -- could you provide with instructions to transfer the unprocessed queue to postfix after setting it as the default and installed MTA. I want to ensure I do this right as regards to Plesk and Parellels etc. Thanks!



  13. #13
    Parallels Team IgorG's Avatar
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    Quote Originally Posted by Faris Raouf View Post
    Thanks Igor.

    Unfortunately I'm getting "You can't see internal articles" when following the KB link. I've seen this in other KBs linked to from the forum too (but I forget which!).
    Sorry, MU is not ready yet, therefore this article has been disabled.



  14. #14
    Parallels Team IgorG's Avatar
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    Default

    KB article and MU#28 are available now.



  15. #15

    Default Igor please help

    Quote Originally Posted by IgorG View Post
    BTW, for both mentioned errors as possible workaround you can reinstall psa-mail-qc-driver package (http://64.131.90.31/PSA_10.4.4/) manually or use postfix MTA.
    IGOR,

    I have asked for help repeatedly on this. The internet is full of people who have had issues with Micro Updates breaking qmail. Even after switching to Postfix I cannot receive mail. It also doesn't solve the issue of my existing q needing to be processed.

    I am somewhat new to Plesk, you are all over these forums so I know you can assist me.

    My prior errors are noted. Switching to Postfix does not solve it for me as I cannot receive mail.

    Below are some of the key errors again.

    "Messages with bounces" "trouble injecting bounce message, will try later" "cannot read message from stdin" " cannot create temporary file - (13) Permission denied" qmail plesk 10.4.4

    If you want me to reinstall the package noted above can you give me detailed instructions. I don't want to break anything further.

    Finally, MU #28 seems to address a QMAIL issue, yet when I run mu, the update is not offered, if indeed this fixes the issue, can you please get it pushed out.

    Thank you.



  16. #16

    Default Exact Build

    IGOR, My exact build is:

    psa-10.4.4-cos5.build1013120126.11

    How do I get MU #28

    After running up, to get microupdates I remain on #27.

    product id="plesk" version="10.4.4" installed-at="20120404T155148"
    patch version="27" timestamp="" installed-at="20120424T004518"



  17. #17

    Default

    IGOR,

    Please see this thread for more data:

    https://www.atomicorp.com/forum/view...=5560&start=30



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