Apr 25, 2012, 02:36 AM
"Cannot dump domain hosting settings" error for daily backup
I'm running Plesk 9.5.3 on a Windows Server 2008 machine. One of my sites is daily backuped by Plesk to a FTP remote server.
Until 4 days ago, everything worked fine and the 35 GB backup was created and transferred daily to my FTP storage location. However, last night was the 4th night in a row the back process failed. The "migration.result" file shows the following error:
<?xml version="1.0" encoding="utf-8"?>
<object name="domain.com" type="domain">
<message code="InformationalException" severity="error">Cannot dump domain hosting settings</message>
Is there a fix for this?
Apr 26, 2012, 01:43 AM
Anyone has any idea? I would love to see one of the Parallels representatives answering... Thanks!
Problem is still there and can't find a solution for this. The only thing that comes even close is the following article:
But since I'm at version 9.5, I don't think this bug fix will help me?
Please Parallels, can you give me an answer?
Yesterday I upgraded Plesk to version 9.5.5 but still no difference. Keep getting the same error.
Isn't anybody from Plesk active on these forums? Igor?
It is very difficult to say something without additional troubleshooting of this problem directly on your server. I can say only that it is caused by some database inconsistency. More details can be found in backup logs - http://kb.parallels.com/en/111289
Contact Support Team if you find nothing by yourself.
Thank you for responding.
Your article relates to version 10 of Plesk, I'm running 9.5.5. Nevertheless I went searching for the log files, but couldn't find them. In \PMM\sessions\<session> there are only the following files:
- stderr (with the FTP log)
Also, a search on the hard drive of the server for "psadump" only delivers a couple of .dll files, but no .log files.
Can you help me find my logs so I can investigate the problem?