Breathtaking hubris: "Hey, let's modify a critical file IN PLACE."
Just got bit in the @$$ with this one as well. Unbelievable.
Parallels 9 has been nagging the piss out of me to "reclaim unused space" for weeks. I finally have a few minutes this morning, so I caved in. What a mistake!
I have exactly the same error as TCPNotability above.
I work in software, and I know how easy it to sit from afar and "armchair program", but for the love of God...
The FIRST thing this piece of crap should have done is check to make sure I had enough disk space for a complete copy of the hard disk file. (I didn't, and it should have said "Sorry, there's not enough free space to SAFELY compress your HDD file.") The second thing it should have done was verify the integrity of the existing hard disk file. The third thing it should have done is compress the hard disk TO A SEPARATE FILE. When that was complete, it should have verified that the new file was NOT CORRUPT. Then AND ONLY then, it should have deleted the old file and renamed the copy.
This is how every damned utility that modifies a file works that I've ever seen, except this one.
So now, I'm dead in the water, I'm restoring from a backup, and have lost a day's worth of work. I'm so tempted to pop open QuickBooks and invoice these knuckleheads for the lost time.
Congratulations Parallels team! Your incompetence has not only cost you a customer, but you now have a former customer that regularly dispenses advice to people looking for virtual machine solutions. Guess whose product I will be recommending people stay far away from?
Jerks.
Last edited: Jan 30, 2014