I can't get trial key for Parallels Desktop 9 for Mac

Discussion in 'Installation and Configuration of Parallels Desktop' started by Al3xMellow, Mar 13, 2014.

  1. Al3xMellow

    Al3xMellow Bit poster

    Messages:
    2
    Hello! I can't get trial key for Parallels Desktop 9 for Mac. Help me please.
     
  2. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    99
    Hello,

    Please make sure you follow the steps from article http://kb.parallels.com/116845.

    Please note that no key is to be sent to your email address, the copy should be activated after you log in to your account as advised in the article.
     
  3. HoangT

    HoangT Bit poster

    Messages:
    1
    Hi,

    I can not get the trial, Error "Unable to request a trial key". i have tried over and over but same error message again.
     
  4. Manojkumar@Parallels

    Manojkumar@Parallels Parallels Support

    Messages:
    124

    Hi HoangT,

    We have sent the 14 days trial key for Parallels Desktop through message.

    Thanks,
    Manoj.
     
  5. MarketaJ

    MarketaJ Bit poster

    Messages:
    1
    Manoj,

    Can you please send me the trial key for Parallels Desktop through message as well? I have tried over and over again, too. I'd like to try Parallels Desktop 9, as I'm interested in switching from VirtualBox. Thanks!
     
  6. Looran@Parallels

    Looran@Parallels Parallels Support

    Messages:
    309
    Hi MarketaJ,

    Trial key has been sent to your inbox.

    Thanks,
    Looran
     
  7. Shuriken

    Shuriken Bit poster

    Messages:
    1
    Really interested in trying, but I'm having the same problem. Can you send me a trial key, too?
     
  8. Looran@Parallels

    Looran@Parallels Parallels Support

    Messages:
    309
    Hi Shuriken,

    Trial key has been sent as a private message.

    Thanks,
    Looran
     
  9. WalterJ

    WalterJ Bit poster

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    1
    Hi, I'm having the same problem as everyone else ......Unable to request a trial key.
     
  10. LavishG

    LavishG Bit poster

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    4
    Same problem. I cant get trial key.
     
  11. LavishG

    LavishG Bit poster

    Messages:
    4
    Hi Looran,

    Cam you please send me trial key !!
     
  12. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hello LavishG,

    Please follow the steps as suggested at : http://kb.parallels.com/116845 to activate the trial version of Parallels Desktop 9 for Mac

    If you are unable to activate the trial version of Parallels Desktop 9 for Mac after following the knowledge-base article, please follow the steps given below :

    1. Generate a Problem Report ID and send us. ( http://kb.parallels.com/9058 )
    2. If you have an alternate e-mail address, try to request trial key using alternate e-mail (you can try your personal, if you feel OK with it.)
    3. If it still shows a red exclamation mark with another e-mail address – collect second Problem Report ID please.(http://kb.parallels.com/9058) and send the provide the report ID
    4. We will Provide you with a trial license to activate Parallels Desktop on your Mac.
     
  13. LavishG

    LavishG Bit poster

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    4
    Problem Report ID is 43808665
     
  14. LavishG

    LavishG Bit poster

    Messages:
    4

    Problem Report ID is 43808665
     
  15. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hello LavishG,

    Thank you for providing the Problem Report ID.

    Trial key has been sent to you as a private message.
     
  16. atefeha

    atefeha Bit poster

    Messages:
    1
  17. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hello atefeha,

    Thank you for providing the Problem Report ID.

    Trial key has been sent to you as private message.
     
  18. Kureha

    Kureha Bit poster

    Messages:
    1
    hey,, can i have it too?
    i'm new with parallels and i'm stuck in those errors. please :)
     
  19. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597

    Hi Kureha,

    Please generate a Problem Report ID as suggested at http://kb.parallels.com/9058 and provide us the Problem Report ID.
     

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