Freezing at the "Welcome" screen after today's update

Discussion in 'Installation and Configuration of Parallels Desktop' started by DonaldScatt, Mar 25, 2014.

  1. DonaldScatt

    DonaldScatt Bit poster

    Messages:
    1
    I accepted the update today to 9.0.24217, and after restarting my windows hangs at the "Welcome" screen. I can boot it in safe mode but not normally. I've disconnected the only peripherals (keyboard and mouse) and still no joy. Any suggestions on where to look would be greatly appreciated. Right now this things a doorstop.

    Don Scattergood
    Mark Systems
     
  2. Manojkumar@Parallels

    Manojkumar@Parallels Parallels Support

    Messages:
    124

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