Parallels 8 running fine for weeks, suddenly "not suppored on this type of Mac" ???

Discussion in 'Windows Virtual Machine' started by codeman73, Apr 9, 2014.

  1. codeman73

    codeman73 Bit poster

    Messages:
    3
    I'm running Parallels 8 on OS Mavericks. It's been running fine for weeks. Now all of a sudden, when I try to start Parallels, I get this error : "You can't open the application 'Parallels Desktop' because it is not supported on this type of Mac".

    What could be causing this?!? I was just running it last night. I didn't update anything. I already rebooted the machine to see if that would help but it did not.

    Any ideas or suggestions would be greatly appreciated.

    Thanks
     
  2. strells

    strells Product Expert

    Messages:
    573
    Weird. I'd try uninstalling (trashing) and reinstalling PD.

    Steve
     
  3. codeman73

    codeman73 Bit poster

    Messages:
    3
    Does that keep the Windows install somewhere? So I'd only have to re-install PD, and then point to the Windows install? Or do I have to re-install both PD and Windows?
     
  4. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hello Codeman73,

    Your Windows Virtual machines will not be affected by this procedure - only Parallels Desktop application will be uninstalled.

    Please follow the steps as suggested at : http://kb.parallels.com/114624 to reinstall Parallels Desktop 8 on your Mac.

    Your Windows Virtual Machine will pop up automatically once you reinstall Parallels Desktop on your Mac.

    Thanks,
    Maheeshwar
     
  5. codeman73

    codeman73 Bit poster

    Messages:
    3
    Thanks, that worked. So what happened? Did Parallels just get corrupted somehow? Or is it just part of the mystery/magic of virtual machines that this can happen?
     
  6. Specimen

    Specimen Product Expert

    Messages:
    3,242
    It's possible there's a a problem with your disk and some files got corrupted as a consequence, I suggest you run Disk Utility.app to verify the sate of your disk.
     

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