Parallels 7 to 9 upgrade

Discussion in 'Installation and Configuration of Parallels Desktop' started by Svetlana1, Apr 16, 2014.

  1. Svetlana1

    Svetlana1 Bit poster

    Messages:
    1
    Hello!
    I updated my Mac to maverics, so I had to update Parallels. I downloaded Parallels 9 and installed it. Previously I had parallels 7 and much earlier version of mac. So now, I had to activate Parallels and my activation key does not work (I have parallels 7 activation key)
    What should I do now?
    Thanks!
     
  2. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hello Svetlana1,

    Yes, Parallels Desktop 7 for Mac is not compatible with Mavericks : http://kb.parallels.com/117394

    Since you are having a license key Parallels Desktop 7 for Mac, you can purchase the upgrade version of Parallels Desktop 9 for Mac from :

    http://www.parallels.com/products/desktop/

    Upgrading to the latest version Parallels Desktop will not affect your Virtual Machine and you can use the same Virtual Machine after installing
    Parallels Desktop 9 on your Mac.
     

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