Coherence greyed out

Discussion in 'Installation and Configuration of Parallels Desktop' started by conquestjohn, Apr 24, 2014.

  1. conquestjohn

    conquestjohn Bit poster

    Messages:
    3
    I have a Mac OS X 10.9 Mavericks running Windows 7 with an extended display. I have tried all the fixes suggested but still have not resolved the problem as Coherence does not work regardless of the trials. I see my system says Parallels Tools are not installed but I do not remember doing anything to trash it. Any help would be appreciated.

    John
     
    conquestjohn, Apr 24, 2014
    #1
  2. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Maheesh@Parallels, Apr 24, 2014
    #2
  3. conquestjohn

    conquestjohn Bit poster

    Messages:
    3
    I have followed those steps repeatedly and can not verify that Parallels Tools has been installed nor can I get Coherence to work again. I reinstalled Parallels Desktop but the same problem continues.
     
    conquestjohn, Apr 25, 2014
    #3
  4. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
    Hi John,

    Please generate a Problem Report ID as suggested at http://kb.parallels.com/9058 and send us the Problem Report ID as private message.
     
    Abdul@Parallels, Apr 25, 2014
    #4

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