Can't upgrade from 9.0.24229 to 9.0.24237

Discussion in 'General Questions' started by AleksiK, Aug 11, 2014.

  1. AleksiK

    AleksiK Bit poster

    Messages:
    1
    As the title mentions, when I try to upgrade using the builtin "Check for updates" menu item, I get the notification for a new version and can see the changelog, but as soon as I click "Download update", the window disappears and the download doesn't start.

    I've also tried updating via MacUpdate Desktop, which also shows the update, but this also just dismisses the update process and removes the app from the updates list until the next time i scan for apps to be updated.

    Running OS X 10.9.4 on a MacBook Air mid-2013.
     
  2. Mervin@Parallels

    Mervin@Parallels Guest

    Messages:
    202
    Hello AleksiK,

    Please download Parallels Desktop 9 latest build 9.0.24237 from this direct link: www.parallels.com/directdownload/pd9 and install it.

    Let us know if you have any additional questions.
     
  3. harper

    harper Bit poster

    Messages:
    6
    I was able to download the 24237 build, quit my running version of PD9, and install the newer PD9 directly without any issues. Thanks!
     
  4. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    491
    Hi Harper,

    Glad that your issue is resolved. Feel free to reach, if you need any further assistance! We're here to help you.
     

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