Upgrading Version 9 to 10 for Mac

Discussion in 'Installation and Configuration of Parallels Desktop' started by jasonh5023, Aug 20, 2014.

  1. jasonh5023

    jasonh5023 Bit poster

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    If I upgrade from Version 9 to 10 will I have to reinstall Windows? Will everything remain the same when upgrading?
    Thanks
     
  2. Andres Tamez

    Andres Tamez Bit poster

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    Make a backup of your virtual machine file just in case, I upgraded and my windows won't work any more.....
     
  3. strells

    strells Product Expert

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    No. Any VMs will automatically be updated to work with the new version.

    Steve
     
  4. Andres Tamez

    Andres Tamez Bit poster

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    Then why my Windows is not working???
     
  5. Eugene@Parallels

    Eugene@Parallels Banned

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    Hello Andres,

    As I understood, you DO have a copy of the .pvm file right before the upgrade to Parallels Desktop 10?

    To answer your question, please give us more information:

    1) do you see an error message when you are booting your virtual machine?
    2) did you try to boot the virtual machine under Parallels Desktop 9?
    3) Please reproduce the issue and post a problem report ID: http://kb.parallels.com/en/9058
     
  6. Andres Tamez

    Andres Tamez Bit poster

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    http://forum.parallels.com/showthread.php?314204-Parallels-10-Windows-7-Problem&p=748214

    I Already made a post about this and apparently i'm not the only one, If I install again the Parallels 9 the windows works but in Parallels 10 the error appears....

     
  7. Andres Tamez

    Andres Tamez Bit poster

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    1- Yes I see the error when booting the virtual machine (http://forum.parallels.com/showthread.php?314204-Parallels-10-Windows-7-Problem&p=748214)
    2- In Parallels 9 works fine
    3- The error when I start the VM send automatically a report to you and with a report number
     

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