Parallels 10 installation

After upgrading from Parallels 9 to 10, the Office Clipboard has stopped working (in MS Publisher - the only Office application I have installed).
I'm running a Windows 7 VM.

Can anyone help. Reinstalling MS Publisher didn't solve the problem.

 

Hi KenTaylor,

Plz generate a Problem Report via Parallels Help menu and post the report ID here. We'll check it for you.

Refer to this article for more details http://kb.parallels.com/9058

 

Problem report submitted - Clipboard not working

The Report ID is 23711-95542

 

I have submitted a Problem Report, number 23711-95542

 

Hello KenTaylor,

Please generate a Problem Report ID as suggested at http://kb.parallels.com/9058 and provide us the ID number, so we can check it for you.

 

Dear Manoj D.

Sorry, I misunderstood.

The assigned ID number is #1963180


regards, Ken Taylor

 

Hi Ken,

This was a ticket number.
Please check your e-mail, I saw there was an update from our agent in your ticket.

 

Seems fixed

Thank you very much, as advised to Ryan who provided 10.0.1.

The Office clipboard now appears to work fine. Also the instructions were near perfect.
(slight problem of understanding on my part - on the website giving the instruction for installing Parallels Tools it could usefully be mentioned that the Install Parallel Tools instruction is a symbol on the top bar menu in the windows machine - it took me a minute or two to figure that out)

So, to help know how far I went, I have tested MS Publisher and the clipboard is certainly working for
- multiple copying of blocks of text, and JPEG photos, from Word for Mac.
- copying text from Safari.
It appears to work Ok either using menu Edit, Copy, or right click copy.
I'm happy with that as a short test - I guess it will work for other things too.

More than that - it works very quickly under Parallels 10 compared with Parallels 9. A very good improvement!
Thanks again.

regards

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QUOTE=Eugene@Parallels;749801]Hi Ken,

This was a ticket number.
Please check your e-mail, I saw there was an update from our agent in your ticket.[/QUOTE]