I am attempting to create a virtual machine from a Windows 2003 server. After mistakenly installing (and removing) Transporter 3, I installed Transporter 4 (4.00.3810).
The message "The necessary drivers for Parallels Transporter agent could not be found" when I attempt an in place migration from the local machine.
The help file says to ensure Snapman.sys is installed into C:\WINDOWS\system32\drivers\ . It is not, and cannot be found via a search either.
- I am logged in as Administrator
- I have tried removing the software with control panel and reinstalling several times (rebooting every time)
- I have tried removing the software with the Transporter software install several times (rebooting every time)
- I have tried using the Transporter software install to modify and repair the installation several times.
Still no Snapman.sys
I installed the Transporter software on a XP virtual machine. Snapman.sys is installed and the migration is able to proceed.
Any suggestions would be appreciated.