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Thread: [Admin] Got error to access to the Plesk Admin

  1. #1
    Kilo Poster
    Join Date
    May 2009
    Posts
    16

    Default [Admin] Got error to access to the Plesk Admin

    After trying to fix a bad update from plesk 9.0 to 9.2.1, now I've got this error when am trying to get access to the Admin Panel:

    ERROR: PleskFatalException
    Unable to create Session object: Unable to set up default locale: default locale does not exist or undefined.

    0: common_func.php3:108
    psaerror(string 'Unable to create Session object: Unable to set up default locale: default locale does not exist or undefined.')
    1: auth.php3:168
    Any idea?

    Thanks



  2. #2

    Default

    Hello,

    It looks like the locale was installed in real, however the permissions for the directories where the locale-related files resides were not correct, this caused the problem like this. Please, set the permissions as follows:

    chmod 755 /usr/local/psa/admin/htdocs/locales/en-US/
    chgrp root /usr/local/psa/admin/htdocs/locales/en-US/
    chmod 755 /usr/local/psa/admin/plib/locales/en-US/



  3. #3
    Kilo Poster
    Join Date
    May 2009
    Posts
    16

    Default No change!

    Hi Natalya,

    thanks for your help, I did it but nothing change, still got the same error.

    I can tell you why I am in this position, I wanted to fix qMail which did not send any message from sendmail, I followed a tuto and removed qmail but I did "yum remove" and removed also all dependecies with the files (128 files).
    In fact I put the mess, so I made a basic autoinstall and now am here with this error when I try to access to the admin panel.

    I read that is maybe a database problem, I found help here (http://kb.parallels.com/fr/881) but I don't know exactly what to do because the help is about mysql.preupgrade.dump.gz which is an old file and not mysql.daily.dump.1.gz which is more recent.

    Any idea?



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