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Thread: Mac OSX Hangs/Crashes using Parallels Desktop 5

  1. #21
    Parallels Team I-che's Avatar
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    Hi EdsonS,
    can you check the behavioiur with this setting applied:
    Virtual Machine > Configure... > Options > Shared Folders > disable 'Access Windows folders from Mac' checkbox.
    Does Mac OS X crash happen when you run VMs located on Mac's drive (not external drive)?



  2. #22
    Kilo Poster
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    This isn't applied as I don't like the behaviour from default. The MacOSX crash happens randomly. So I use a mixture of both local and external. It appears to happen while using both. Yesterday's crash was because I need to install parallels to stop machines that I was transferring from the hard drive to VMWare. I stopped my machines and then proceeded to uninstall parallels desktop also.

    Within about 30 mins using parallels it crashed again but there were no machines running. I was working on something else... But it had been fine all day with Parallels uninstalled.

    Although as you can see from below parallels was not unloaded as I needed to reboot...

    Please look at this stop error if it gives any sign?

    Interval Since Last Panic Report: 137399 sec
    Panics Since Last Report: 4
    Anonymous UUID: BBDFFE4E-798E-47AF-B71D-9CE0AF511004

    Fri Jan 29 01:12:26 2010
    panic(cpu 0 caller 0x2da510): "vnode reclaim in progress"@/SourceCache/xnu/xnu-1486.2.11/bsd/vfs/vfs_subr.c:4006
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x57e8b0a8 : 0x21b2bd (0x5cf868 0x57e8b0dc 0x223719 0x0)
    0x57e8b0f8 : 0x2da510 (0x59657c 0xacd9e18 0x57e8b148 0x2caf1d)
    0x57e8b148 : 0x2dcadc (0x0 0x7409ae0 0x21000001 0x1)
    0x57e8b168 : 0x80834ab9 (0x8414cb8 0x1 0x0 0x1)
    0x57e8b198 : 0x808340b1 (0x8414cb8 0x0 0x1 0x2)
    0x57e8b218 : 0x8083584d (0x8414cb8 0x0 0x2 0x0)
    0x57e8b2c8 : 0x80835e33 (0x8414cb8 0x52f2fe00 0x57e8b428 0x57e8b434)
    0x57e8b328 : 0x2f4aef (0x57e8b348 0x0 0x0 0x2dc6b4)
    0x57e8b358 : 0x2ce7f0 (0x52f2fe00 0xf 0x0 0x0)
    0x57e8b458 : 0x2cfa55 (0x0 0x0 0xe0000 0x41c)
    0x57e8b498 : 0x8083c93b (0x8414cb8 0x82cb000 0x0 0x0)
    0x57e8b508 : 0x2f5053 (0x57e8b52c 0x1 0x100000 0x0)
    0x57e8b568 : 0x4ceff1 (0x8414cb8 0x82cb000 0x0 0x0)
    0x57e8b5f8 : 0x25019a (0x8414cb8 0x82cb000 0x0 0x0)
    0x57e8b658 : 0x25099a (0xbe6eb68 0x0 0x0 0x100000)
    0x57e8b688 : 0x2525e5 (0xbe6eb68 0x0 0x0 0x100000)
    0x57e8b8b8 : 0x252b86 (0xd3a7de0 0x0 0x0 0x30c00000)
    0x57e8b918 : 0x4a0b10 (0xbe6ce28 0x0 0x0 0x30c00000)
    0x57e8b978 : 0x2da3b8 (0x30c00000 0x0 0x0 0x2)
    0x57e8b9d8 : 0x2da597 (0x8414cb8 0x1 0x993a 0x29c50a)
    Backtrace continues...
    Kernel Extensions in backtrace (with dependencies):
    com.google.filesystems.fusefs(2.1.5)@0x80832000->0x80845fff

    BSD process name corresponding to current thread: Locum

    Mac OS version:
    10C540

    Kernel version:
    Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
    System model name: MacBookPro5,2 (Mac-F2268EC8)

    System uptime in nanoseconds: 3405123534388
    unloaded kexts:
    com.parallels.kext.prl_hypervisor 5.0 9310.546799 (addr 0x5803b000, size 0x487424) - last unloaded 3183213921575
    loaded kexts:
    com.vmware.kext.vmnet 3.0.0
    com.vmware.kext.vmioplug 3.0.0
    com.vmware.kext.vmci 3.0.0
    com.vmware.kext.vmx86 3.0.0
    com.bresink.driver.BRESINKx86Monitoring 5.0
    com.google.filesystems.fusefs 2.1.5
    com.checkpoint.kext.fw_kernsr 1.1.0
    com.checkpoint.kext.vna_kernsr 1.1.0
    com.checkpoint.kext.omdrv_kern 1.1.0
    com.checkpoint.kext.vpn_kernsr 1.1.0
    com.Logitech.Control Center.HID Driver 3.0.0
    com.apple.filesystems.cd9660 1.4.0 - last loaded 1654918926971
    com.apple.filesystems.msdosfs 1.6
    com.apple.driver.AppleHWSensor 1.9.2d0
    com.apple.driver.AppleBluetoothMultitouch 30.9
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.InternalModemSupport 2.6.0
    com.apple.driver.AppleTyMCEDriver 1.0.1d8
    com.apple.driver.AGPM 100.9.3
    com.apple.driver.AudioAUUC 1.0
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.iokit.CHUDUtils 201
    com.apple.driver.AppleIntelYonahProfile 14
    com.apple.iokit.CHUDProf 212
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.driver.AppleMikeyDriver 1.7.9a4
    com.apple.driver.AppleHDA 1.7.9a4
    com.apple.driver.AppleUpstreamUserClient 3.1.0
    com.apple.driver.AppleIntelNehalemProfile 11
    com.apple.driver.AudioIPCDriver 1.1.2
    com.apple.nvenet 1.0.69
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.driver.AirPortBrcm43xx 421.91.26
    com.apple.kext.AppleSMCLMU 1.4.5d1
    com.apple.driver.AppleIntelMeromProfile 19
    com.apple.driver.AppleGraphicsControl 2.8.16
    com.apple.GeForce 6.0.6
    com.apple.driver.NVSMU 2.1.8
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.0.1d0
    com.apple.driver.AppleLPC 1.4.9
    com.apple.driver.AppleBacklight 170.0.14
    com.apple.driver.AppleUSBTCButtons 1.8.0b4
    com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
    com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
    com.apple.driver.AppleIRController 251.1.4
    com.apple.iokit.SCSITaskUserClient 2.6.0
    com.apple.iokit.IOAHCIBlockStorage 1.6.0
    com.apple.driver.AppleUSBHub 3.8.4
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
    com.apple.driver.AppleAHCIPort 2.0.1
    com.apple.driver.AppleFWOHCI 4.4.0
    com.apple.driver.AppleUSBEHCI 3.7.5
    com.apple.driver.AppleEFINVRAM 1.3.0
    com.apple.driver.AppleUSBOHCI 3.7.5
    com.apple.driver.AppleRTC 1.3
    com.apple.driver.AppleHPET 1.4
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleACPIButtons 1.3
    com.apple.driver.AppleSMBIOS 1.4
    com.apple.driver.AppleACPIEC 1.3
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClien t 96.0.0
    com.apple.security.sandbox 0
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
    com.apple.driver.IOBluetoothHIDDriver 2.2.4f3
    com.apple.driver.AppleMultitouchDriver 204.9
    com.apple.driver.AppleHDAPlatformDriver 1.7.9a4
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IOSurface 73.0
    com.apple.iokit.IOBluetoothSerialManager 2.2.4f3
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.driver.AppleHDAHardwareConfigDriver 1.7.9a4
    com.apple.iokit.CHUDKernLib 203
    com.apple.driver.DspFuncLib 1.7.9a4
    com.apple.iokit.IOAudioFamily 1.7.2fc1
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleSMBusController 1.0.4d0
    com.apple.driver.AppleHDAController 1.7.9a4
    com.apple.iokit.IOHDAFamily 1.7.9a4
    com.apple.nvidia.nv50hal 6.0.6
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IO80211Family 310.6
    com.apple.iokit.IONetworkingFamily 1.9
    com.apple.iokit.AppleProfileFamily 41
    com.apple.NVDAResman 6.0.6
    com.apple.driver.AppleSMC 3.0.1d2
    com.apple.driver.IOPlatformPluginFamily 4.0.1d0
    com.apple.driver.AppleSMBusPCI 1.0.4d0
    com.apple.iokit.IONDRVSupport 2.0
    com.apple.iokit.IOGraphicsFamily 2.0
    com.apple.driver.AppleUSBHIDKeyboard 1.2.0a3
    com.apple.driver.AppleHIDKeyboard 1.2.0a3
    com.apple.driver.AppleUSBMultitouch 204.9
    com.apple.iokit.IOUSBHIDDriver 3.8.4
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.2.4f3
    com.apple.driver.AppleUSBBluetoothHCIController 2.2.4f3
    com.apple.iokit.IOBluetoothFamily 2.2.4f3
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.0
    com.apple.driver.AppleUSBMergeNub 3.8.5
    com.apple.iokit.IOUSBMassStorageClass 2.5.1
    com.apple.driver.AppleUSBComposite 3.7.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.0
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.0
    com.apple.driver.AppleFileSystemDriver 2.0
    com.apple.iokit.IOUSBUserClient 3.8.5
    com.apple.iokit.IOAHCIFamily 2.0.2
    com.apple.iokit.IOFireWireFamily 4.1.7
    com.apple.iokit.IOUSBFamily 3.8.5
    com.apple.driver.AppleEFIRuntime 1.3.0
    com.apple.iokit.IOHIDFamily 1.6.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.TMSafetyNet 6
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages 281
    com.apple.iokit.IOStorageFamily 1.6
    com.apple.driver.AppleACPIPlatform 1.3
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.93 GHz, 4 GB, SMC 1.42f4
    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.26)
    Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS723232L9SA62, 298.09 GB
    Serial ATA Device: HL-DT-ST DVDRW GS21N, 738.4 MB
    USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26400000
    USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc50e, 0x26420000
    USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x26410000
    USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0x26412000
    USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0704, 0x26200000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
    USB Device: My Passport 070A, 0x1058 (Western Digital Technologies, Inc.), 0x070a, 0x24100000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000



  3. #23
    Parallels Developers Elric's Avatar
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    Quote Originally Posted by EdsonS View Post
    This isn't applied as I don't like the behaviour from default. The MacOSX crash happens randomly.

    panic(cpu 0 caller 0x2da510): "vnode reclaim in progress"@/SourceCache/xnu/xnu-1486.2.11/bsd/vfs/vfs_subr.c:4006
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x57e8b0a8 : 0x21b2bd (0x5cf868 0x57e8b0dc 0x223719 0x0)
    0x57e8b0f8 : 0x2da510 (0x59657c 0xacd9e18 0x57e8b148 0x2caf1d)
    Kernel Extensions in backtrace (with dependencies):
    com.google.filesystems.fusefs(2.1.5)@0x80832000->0x80845fff
    We will investigate the crash in MacFuse, but as a quick solution I'd recommend to remove MacFuse Kernel Extension..

    Q 2.3. How can I uninstall MacFUSE?

    A: Launch the Mac OS X System Preferences application and go to the MacFUSE preference pane. Click on the "Remove MacFUSE" button. This will uninstall all MacFUSE components except the preference pane itself.

    You can keep the MacFUSE preference pane around should you decide to install MacFUSE again in the future. If you do wish to remove it, you do it just like how you would remove any other non-Apple preference pane: In System Preferences, control-click (right-click) on the MacFUSE icon and you will see "Remove ..." as an action.

    Only if you had the "Show Beta Versions" button checked in the MacFUSE prefpane, you'll have a property list (plist) file remaining at this point: /Library/Preferences/com.google.macfuse.plist. To remove it, you should uncheck the button before you remove the prefpane as described above.



  4. #24
    Kilo Poster
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    At the moment macfuse and vmware and my new virtual machines are working fine. I would prefer to use parallels until this is fixed. I have got Tuxera full paid for version of NTFS 3g, and have been speaking to their developers. They have said as far as they can see everything is ok with macfuse, but the combination of using parallels is causing the exception.

    I will stay on VMWare for the moment, but because it is a trial version I would very much like this sorted.

    Thanks



  5. #25
    Kilo Poster
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    Hello there,

    Is there any news?!



  6. #26
    Parallels Team I-che's Avatar
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    Hi EdsonS,
    please try to apply Elric's suggestion and let us know the results.



  7. #27
    Kilo Poster
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    Default Interesting...

    Although if it is MacFuse I can't be the only one running that with Parallels and it causing this random error? Can you please let me know if you find anything of note. I have tried uninstalling parallels and that did bring back some stability to my system. Not crashing as often. In about a week I think it only crashed once so that may be unrelated. I will try and uninstall MacFuse although am I still able to access my NTFS drives through the guest OS?

    Thanks



  8. #28
    Tera Poster
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    NTFS is a Microsoft file system for all I know so yes, you should be able to access NTFS drives from the VM (as long as the VM is running a half-way modern version of Windows - NT, XP, and up). All that's needed is that the drives are mounted within the VM.



  9. #29
    Parallels Developers Elric's Avatar
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    Quote Originally Posted by EdsonS View Post
    Although if it is MacFuse I can't be the only one running that with Parallels and it causing this random error? Can you please let me know if you find anything of note. I have tried uninstalling parallels and that did bring back some stability to my system. Not crashing as often. In about a week I think it only crashed once so that may be unrelated. I will try and uninstall MacFuse although am I still able to access my NTFS drives through the guest OS?

    Thanks
    It seems that your issue is unique... at least nobody else have reported anything like this.

    Unfortunately, the feature with InversedSharing (feature that provides transparent access from MacOS to guest's file's) will stop functioning, but as a workaround it is possible to network-share these drives and use it from Mac OS using NetworkSharing.

    And nothing to add to Shaddam's post - drives will be accessible inside guest.
    Last edited by Elric; Feb 3, 2010 at 09:55 AM.



  10. #30
    Kilo Poster
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    Ok then it may actually be drivers that I have installed for my hardware? How can I check I have the latest drivers for my machine?

    Thanks



  11. #31
    Tera Poster
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    What OS are you running inside the VM? If you've installed the Parallels tools you should have all the drivers that are needed. Windows 7 has a feature by which looks for the latest drivers out there automatically.

    I've uninstalled MacFUSE and have had no problems (but I never had any problems with it either).



  12. #32
    Kilo Poster
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    I was thinking more on the OSX drivers, could it be a version that has been updated with software or something interfering with my setup? As I had originally my machines on my external NTFS drives. And have since moved them to the local drive although don't want to keep them there want as much space on my mac as poss.

    Had been running macfuse with vmware and as I said no problems just from the one glitch. It appears to be a random panic error and not consistent at all with what I am doing when it errors... So not sure how to replicate it.



  13. #33
    Kilo Poster
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    Ok latest, Parallels has been working for a few hours now. I haven't uninstalled macfuse, but I am solely using the virtual machines located locally on the mac rather than having them running on the ntfs external drives. This appears to be where the problem lies. Now whether it's parallels accessing the external drives or whether it's tuxera and macfuse I am not sure. But it appears this is where the problem lies as the system is stable for now... I will let you know later on in the week if I experience any problems but please if someone else has a similar setup can they put a note on here too and let me know how they are getting on?

    Thanks

    ed



  14. #34
    Parallels Developers Elric's Avatar
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    Quote Originally Posted by EdsonS View Post
    Ok latest, Parallels has been working for a few hours now. I haven't uninstalled macfuse, but I am solely using the virtual machines located locally on the mac rather than having them running on the ntfs external drives. This appears to be where the problem lies. Now whether it's parallels accessing the external drives or whether it's tuxera and macfuse I am not sure. But it appears this is where the problem lies as the system is stable for now... I will let you know later on in the week if I experience any problems but please if someone else has a similar setup can they put a note on here too and let me know how they are getting on?

    Thanks

    ed
    Interesting... actually, Parallels uses very rich set of features of underlying FileSystem.. likely fuse cannot stand it when ParallelsVM is located on fused FS.



  15. #35
    Kilo Poster
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    Me again... I can sort of replicate the freezing that I experienced at the beginning. It appears that if I log in to a virtual machine on an NTFS Drive, then restart and try and run the machine it manages to grind my macbook to halt and just hangs there.

    Can someone please test and replicate? Or help at all?

    Thanks

    Edson



  16. #36
    Kilo Poster
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    Also tried shutting down one machine and then booting up another and it froze again this time the second machine was on my local system. Help...



  17. #37
    Bit Poster
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    Default me too

    Mine is crashing too - did you check the temperature of your computer? My GPU diode and CPU both go up to 74 degrees when running parallels and then everything crashes. You might want to try parallels desktop 4 - that was working for me.



  18. #38
    Kilo Poster
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    Hello Brian, yeah it's not directly due to parallels as when the machines are located on the MacBook it's working correctly and as yesterday I worked on a machine for over 8 hours without a problem.

    It seems to be when they are located on an external drive. What I will try is to format the NTFS external drive as a HFS formatted drive and see if it happens there. If it does then I can definitely say it's something to do with external drives. If not then it has to be the way parallels interacts with NTFS drives.



  19. #39
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    Default Parallels Desktop crash

    dear Parallels team,
    i am experiencing a problem with PArallels desktop. it simply quits all by itself (after some while of opening it and operating on windows) and relaunches with no error report nor anything.
    i am running Windows 7 experimental version on it.
    any fixes that you may suggest? this is becoming really frustrating so i'd appreciate your help.
    cheers.



  20. #40
    Kilo Poster
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    Default have you tried....

    Lowering the amount of RAM your parallels guest OS uses? Have seen similar behaviour with other apps, but generally it will give a crash report after.



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