BLUETOOTH and USB problems

Jun 18, 2006, 12:31 PM #1
AMAC Junior Member Join: Jun 2006 Posts: 5	BLUETOOTH and USB problems Hi, I just installed Parallels and I must say I'm impressed. It is so much easier than Boot Camp. Although I'm facing some problems and looking forward for some help: - Bluetooth is not working. I'm trying to connect or my Nokia or my WM5 thrue bluetooth, but it does not work. I don't find any application to show that it is installed (Control Panel). - I'm having problems with USB, trying to connect same devices. It does not work. I only get a message "USB device you are trying to connect to the virtual machine is being used by another process. Wait 5-10 seconds, then try to connect the device again. If this does not help, find the application that blocked up the device and disconnect it manually". But it shows USB Nokia 6280 in USB menu. If somebody can help me on that I would be very happy. Since I was looking forward for Parallels for using ActiveSync and Nokia PC Suite to use with. Thanks.

Jun 18, 2006, 12:31 PM

AMAC
Junior Member

Join: Jun 2006
Posts: 5

BLUETOOTH and USB problems

Hi,

I just installed Parallels and I must say I'm impressed. It is so much easier than Boot Camp.

Although I'm facing some problems and looking forward for some help:

- Bluetooth is not working. I'm trying to connect or my Nokia or my WM5 thrue bluetooth, but it does not work. I don't find any application to show that it is installed (Control Panel).

- I'm having problems with USB, trying to connect same devices. It does not work. I only get a message "USB device you are trying to connect to the virtual machine is being used by another process. Wait 5-10 seconds, then try to connect the device again. If this does not help, find the application that blocked up the device and disconnect it manually".

But it shows USB Nokia 6280 in USB menu.

If somebody can help me on that I would be very happy. Since I was looking forward for Parallels for using ActiveSync and Nokia PC Suite to use with.

Thanks.

Jun 22, 2006, 10:05 AM #2
cun7 Junior Member Join: Jun 2006 Posts: 1	I just put Parallels on a Mac for my boss so that he can do all of his MS work. The installation went smoothly with one exception - his blackberry won't sync. he is using the USB cable to sync rather than bluetooth. Windows will detect the device, but hangs when he tries to sync. Also, windows sort of intermittently detects the blackberry. We had to plug it in...wait....unplug it, plug it back in...wait.... About the third time we did that it worked, but still didn't sync. Any suggestions? Anyone else gotten a blackberry to sync? We are using the latest version of desktop manager (at this time it's 4.1).

Jun 22, 2006, 10:05 AM

cun7
Junior Member

Join: Jun 2006
Posts: 1

I just put Parallels on a Mac for my boss so that he can do all of his MS work. The installation went smoothly with one exception - his blackberry won't sync. he is using the USB cable to sync rather than bluetooth. Windows will detect the device, but hangs when he tries to sync.
Also, windows sort of intermittently detects the blackberry. We had to plug it in...wait....unplug it, plug it back in...wait.... About the third time we did that it worked, but still didn't sync. Any suggestions? Anyone else gotten a blackberry to sync? We are using the latest version of desktop manager (at this time it's 4.1).

Jun 22, 2006, 12:50 PM #3
cpphotos Junior Member Join: Jun 2006 Posts: 1	Same USB problem with a new HP Printer I am having the identical problem with an HP printer conecting via USB. Device is recognized but when trying to get parallels to hook it up get the same error code: USB device you are trying to connect to the virtual machine is being used by another process. Wait 5-10 seconds, then try to connect the device again. If this does not help, find the application that blocked up the device and disconnect it manually. I have talked to Ben at paralles and he said they are trying to work on the problem and that every USB device could have it's own issues with paralles. He said he would get tech support to get back to me asap. I will post as soon as they do. In the meantime, I am copying and pasting into the Mac environment and printing that way! At least that works.

Jun 22, 2006, 12:50 PM

cpphotos
Junior Member

Join: Jun 2006
Posts: 1

Same USB problem with a new HP Printer

I am having the identical problem with an HP printer conecting via USB. Device is recognized but when trying to get parallels to hook it up get the same error code:

USB device you are trying to connect to the virtual machine is being used by another process. Wait 5-10 seconds, then try to connect the device again. If this does not help, find the application that blocked up the device and disconnect it manually.

I have talked to Ben at paralles and he said they are trying to work on the problem and that every USB device could have it's own issues with paralles. He said he would get tech support to get back to me asap. I will post as soon as they do. In the meantime, I am copying and pasting into the Mac environment and printing that way! At least that works.

Sep 28, 2006, 08:43 AM #4
drienzo Junior Member Join: Sep 2006 Posts: 2	I had a similar problem with my Canon USB scanner. I checked running processes on both the Mac OS and the virtual machine and had no luck freeing up the USB port so that the scanner would work. Then I discovered that if I unplug the scanner from the wall plug (it doesn't have an on/off switch), connect the USB cable to the computer and scanner, then turn the scanner on, it works. Try turning off the peripheral, connect it via USB, and then turn it on.

Sep 28, 2006, 08:43 AM

drienzo
Junior Member

Join: Sep 2006
Posts: 2

I had a similar problem with my Canon USB scanner. I checked running processes on both the Mac OS and the virtual machine and had no luck freeing up the USB port so that the scanner would work. Then I discovered that if I unplug the scanner from the wall plug (it doesn't have an on/off switch), connect the USB cable to the computer and scanner, then turn the scanner on, it works. Try turning off the peripheral, connect it via USB, and then turn it on.

Oct 2, 2006, 05:21 PM #5
donnie Member Join: Sep 2006 Posts: 30	I have the same USB problem ("wait 5-10 seconds"). I tried drienzo's solution for my USB printer, but I as soon as I connect the USB cable back, I immediately get the "wait" message. Is something about how OSX interacts with USB printers creating the interference? I discovered the "share the printer" network solution, which works, although the first line of print is always chopped off when I do this (Lexmark X5150).

Oct 2, 2006, 05:21 PM

donnie
Member

Join: Sep 2006
Posts: 30

I have the same USB problem ("wait 5-10 seconds"). I tried drienzo's solution for my USB printer, but I as soon as I connect the USB cable back, I immediately get the "wait" message. Is something about how OSX interacts with USB printers creating the interference? I discovered the "share the printer" network solution, which works, although the first line of print is always chopped off when I do this (Lexmark X5150).

Jun 22, 2006, 04:03 PM #6
wjmcl Junior Member Join: Jun 2006 Posts: 2	Sadly, I have had the same problem. My greatest disappointment is that I have sent two messages to support using the requested Parallels message but after more than a week have not received a reply to either message. This is a great disappointment.

Jun 23, 2006, 02:17 AM #7
AMAC Junior Member Join: Jun 2006 Posts: 5	I also sent two e-mails to Parallels, and no reply. Then, at third reply issuing my disappointment at their support I got an answer back that they are working on a problem and that I should follow parallalels web site for any news. I also wanted my money back but they ignored it as I would not write it. I have to say that I'm very disappointed at their support. As a customer and buyer of Parallels at least what they could do, is let us now by e-mail that they solved our problem. As the problem will not be solved soon I will go for my money to be returned.

Jun 23, 2006, 02:17 AM

AMAC
Junior Member

Join: Jun 2006
Posts: 5

I also sent two e-mails to Parallels, and no reply. Then, at third reply issuing my disappointment at their support I got an answer back that they are working on a problem and that I should follow parallalels web site for any news.
I also wanted my money back but they ignored it as I would not write it.

I have to say that I'm very disappointed at their support. As a customer and buyer of Parallels at least what they could do, is let us now by e-mail that they solved our problem.

As the problem will not be solved soon I will go for my money to be returned.

Oct 23, 2006, 11:31 PM #8
sewfuntoys Junior Member Join: Oct 2006 Posts: 6	This was my issue with support as well. Until Ben stepped in I was hopelessly lost, which now I have a response it too doesn't seem to work I have tried for well over 6 hours now and no resolution. All my USB connected devices keep hanging!! I see from the forum post this is not that uncommon - my worry is will it be fixed so I can use the software for what I purchased it for to begin with in the first place???? If you find a work around advise!

Oct 23, 2006, 11:31 PM

sewfuntoys
Junior Member

Join: Oct 2006
Posts: 6

This was my issue with support as well. Until Ben stepped in I was hopelessly lost, which now I have a response it too doesn't seem to work
I have tried for well over 6 hours now and no resolution. All my USB connected devices keep hanging!! I see from the forum post this is not that uncommon - my worry is will it be fixed so I can use the software for what I purchased it for to begin with in the first place????
If you find a work around advise!

Jun 23, 2006, 05:32 AM

Andrew @ Parallels
Parallels Team

Join: Apr 2006
Posts: 1,557

Quote:

Originally Posted by cun7

One of the possible reasons could be that Blacberry going to sleep during synchronization. As workaround you could try to prevent it pushing buttons each 10 seconds or roll he wheel.
Our dev team is working on the USB issues.

__________________
Best Regards,
Andrew @ Parallels

Jun 23, 2006, 05:33 AM #10
Andrew @ Parallels Parallels Team Join: Apr 2006 Posts: 1,557	AMAC, I apologize for my colleges from support team - they will contact you soon. __________________ Best Regards, Andrew @ Parallels

Jul 11, 2006, 02:23 AM #11
kigster Junior Member Join: Jul 2006 Posts: 1	Bluetooth with Nokia 6131 not working Mac OS-X can see my phone via BlueTooth (although iSync won't recognize the actual device), but in Windows (inside Parallels) I am not seeing any BlueTooth related options in the control panel. Using Nokia PC Suite to connect, shows error: Can not use this connection type. Check that all needed hardware, software and drivers are available. Any idea when this will become available? Thanks Konstantin

Jul 11, 2006, 02:23 AM

#11

kigster
Junior Member

Join: Jul 2006
Posts: 1

Bluetooth with Nokia 6131 not working

Mac OS-X can see my phone via BlueTooth (although iSync won't recognize the actual device), but in Windows (inside Parallels) I am not seeing any BlueTooth related options in the control panel.

Using Nokia PC Suite to connect, shows error:

Can not use this connection type. Check that all needed hardware, software and drivers are available.

Any idea when this will become available?

Thanks
Konstantin

Jul 13, 2006, 02:05 AM #12
wjmcl Junior Member Join: Jun 2006 Posts: 2	Andrew, On June 23 you wrote that your colleagues would contact me/us soon. It is July 13 (three weeks since your post) and there has been no contact. What did you mean by "soon"?

Jul 13, 2006, 06:05 AM #13
constant Senior Member Join: Mar 2006 Posts: 1,043	. This here old universe has been around for about fifteen billion years. In relative terms, "soon" could be some time away. Why don't you guys print via the network sharing method??? .

Jul 15, 2006, 02:35 PM #14
snoopy Junior Member Join: Jul 2006 Posts: 19	Parallels is good, but USB-support. If it doesn't work, it's normal. If it works, then you are good luck. I just have a similar usb problem and I have wasted too much time to find solution of Parallels USB device. So, I would like to suggest you do it on Bootcamp for now, and wait for next Parellels' update.

Jul 15, 2006, 05:21 PM #15
constant Senior Member Join: Mar 2006 Posts: 1,043	. No, just use network printing. It works perfectly, everytime. .

Jul 20, 2006, 06:56 AM #16
golfsierra Junior Member Join: Jul 2006 Posts: 3	Hi, I also have problems with connecting a phone using parallels. I am using a SonyEricsson P910i. the connection works fine, but for copying a 30KB mini-picture from phone to deskto it takes more than ONE MINUTE. I dom't have to tell you how long it takes to backup all my 50MB on my phone!!! :-(

Aug 3, 2006, 01:45 AM #17
nutnew Junior Member Join: Aug 2006 Posts: 1	same problem Hello; I have same problem as all of you. But not mine. It's my friend. he ask my to seeking for the solution. After I raed this forum . The only thing I have to do is KEEP ON WAITING . until got a good news. Hope not too long,right? PARALLELs :D

Aug 6, 2006, 09:27 PM #18
schulzmc Junior Member Join: Aug 2006 Posts: 5	I'm presently using Boot Camp (w/ Windows XP Pro SP2) and a Blackberry 8700g and syncing through Bluetooth. I see that some are having problems syncing through USB. Has anyone tried syncing through Bluetooth?

Aug 7, 2006, 09:57 AM

#19

ysengrain
Junior Member

Join: Jul 2006
Posts: 5

Quote:

Originally Posted by golfsierra

Hi,

I also have problems with connecting a phone using parallels. I am using a SonyEricsson P910i. the connection works fine, but for copying a 30KB mini-picture from phone to deskto it takes more than ONE MINUTE. I dom't have to tell you how long it takes to backup all my 50MB on my phone!!! :-(

There, clearly a problem between Parallels and USB. Syncing my P910 lasts more than 4 hours (I don't sync the Memory stick.
Another problem: when I connect a USB key (64 Mo); it lasts more than one minute till Parallels is able to open it.

Aug 7, 2006, 12:54 AM #20
Hoyster Junior Member Join: Aug 2006 Posts: 2	USB Problems I'm also getting: "USB device you are trying to connect to the virtual machine is being used by another process. Wait 5-10 seconds, then try to connect the device again. If this does not help, find the application that blocked up the device and disconnect it manually". Has some one come up with a fix. I'm trying to connect to my Nextel 7520 Blackberry. Support please help! Anyone help!

Aug 7, 2006, 12:54 AM

#20

Hoyster
Junior Member

Join: Aug 2006
Posts: 2

USB Problems

I'm also getting:

"USB device you are trying to connect to the virtual machine is being used by another process. Wait 5-10 seconds, then try to connect the device again. If this does not help, find the application that blocked up the device and disconnect it manually".

Has some one come up with a fix. I'm trying to connect to my Nextel 7520 Blackberry.

Support please help! Anyone help!

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BLUETOOTH and USB problems