Parallels Desktop quit unexpectedly

Discussion in 'Installation and Configuration of Parallels Desktop' started by EaglD, Jun 10, 2008.

  1. EaglD

    EaglD Bit poster

    Messages:
    1
    Hi, anytime I try to open Parallels I get a message that Parallels Desktop quit unexpectedly. This happens before I even see the program open in the first place. Does anybody know what I can do to fix this without having to uninstall and reinstall? I also don't want to have to reinstall Windows. I am running Vista Home Premium in Parallels. Here is the error report that I am seeing:


    Process: Parallels [610]
    Path: /Applications/Parallels/Parallels Desktop.app/Contents/MacOS/Parallels
    Identifier: com.parallels.desktop
    Version: 3.0 (3.0 Build 4128.0)
    Code Type: X86 (Native)
    Parent Process: launchd [94]

    Date/Time: 2008-06-11 00:04:28.245 -0500
    OS Version: Mac OS X 10.5.3 (9D34)
    Report Version: 6

    Exception Type: EXC_CRASH (SIGSEGV)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread: 1

    Thread 0:
    0 com.parallels.desktop 0x0034c890 0x1000 + 3455120
    1 com.parallels.desktop 0x0034c938 0x1000 + 3455288
    2 com.parallels.desktop 0x0034cac5 0x1000 + 3455685
    3 com.parallels.desktop 0x0012e9b3 0x1000 + 1235379
    4 com.parallels.desktop 0x000419ec 0x1000 + 264684
    5 com.parallels.desktop 0x00006792 0x1000 + 22418
    6 com.parallels.desktop 0x000066b9 0x1000 + 22201

    Thread 1 Crashed:
    0 libSystem.B.dylib 0x9148568e __semwait_signal + 10
    1 libSystem.B.dylib 0x914b036d pthread_cond_wait$UNIX2003 + 73
    2 libGLProgrammability.dylib 0x90413432 glvmDoWork + 162
    3 libSystem.B.dylib 0x914af6f5 _pthread_start + 321
    4 libSystem.B.dylib 0x914af5b2 thread_start + 34

    Thread 1 crashed with X86 Thread State (32-bit):
    eax: 0x00000004 ebx: 0x914b038d ecx: 0xb00a0e9c edx: 0x9148568e
    edi: 0xa0080e00 esi: 0xb00a1000 ebp: 0xb00a0f18 esp: 0xb00a0e9c
    ss: 0x0000001f efl: 0x00000247 eip: 0x9148568e cs: 0x00000007
    ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
    cr2: 0xb00a0fec



    Here is my system configuration:


    Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB
    Graphics: kHW_IntelGMA965Item, GMA X3100, spdisplays_builtin, 144 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (4.170.46.7)
    Bluetooth: Version 2.1.0f17, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: FUJITSU MHY2160BH, 149.05 GB
    Parallel ATA Device: MATSHITADVD-R UJ-857E
    USB Device: Built-in iSight, Micron, high_speed, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, full_speed, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., low_speed, 500 mA
     
  2. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Please see

    Version: 3.0 (3.0 Build 4128.0)
    Code Type: X86 (Native)
    Parent Process: launchd [94]

    Date/Time: 2008-06-11 00:04:28.245 -0500
    OS Version: Mac OS X 10.5.3 (9D34)

    Version is too old
    Please download 5608 from
    http://www.parallels.com/en/download/desktop/
     

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