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Parallels 4124 broke Cisco VPN 4.9  
  

Parallels 4124 broke Cisco VPN 4.9

Jun 7, 2007, 07:33 PM
#1  

eyamanak
Junior Member


Join: Jun 2007
Posts: 5
Parallels 4124 broke Cisco VPN 4.9
I just installed Parellels 3.0 build 4124, and after rebooting my mac after a successful installation, my Cisco VPN client v4.9.0 no longer works. I was able to connect fine using the Cisco VPN client in Mac OSX, through my firewall and everything.

VPN client window now shows a dialog with this message:
Error 51: Unable to communicate with the VPN subsystem.
Please make sure that you have at least one network interface that is currently active and has an IP address and start this application again.

I can only press OK and then the client exits. This occurs both when Parallels is running and not running.

My machine has a valid IP address issued via DHCP. When using shared networking I can browse and e-mail and stuff in Mac and in the Boot Camp WinXP Pro VM under Parallels 3.0. Bridged networking doesn't seem to work either DHCP or assigned IP, but that's not my main concern and a different problem.

I've tried restarting the Cisco VPN daemon in Mac OS X, but no go:

BuccaneersDen:~ erick$ sudo /System/Library/StartupItems/CiscoVPN/CiscoVPN restart
Stopping Cisco Systems VPN Driver
kextunload: unload kext /System/Library/Extensions/CiscoVPN.kext succeded
Starting Cisco Systems VPN Driver
kextload: /System/Library/Extensions/CiscoVPN.kext loaded successfully

I've run Repair Disk Permissions, but nothing needed to be repaired there. Before installing Parallels, I ran DiskWarrior and fixed any problems.

HELP!

I'm going to try uninstalling Parallels 3.0 (and Parallels Tools) - hopefully my BootCamp partition will still boot in 2.5 or VMWare Fusion.

Thanks,

--Erick
Jun 7, 2007, 07:35 PM
#2  

eyamanak
Junior Member


Join: Jun 2007
Posts: 5
Note that I'm talking about my Mac OS X Cisco VPN client v4.9, not under Windows.
Jun 7, 2007, 08:20 PM
#3  

dkp
Senior Member


Join: May 2006
Posts: 1,415
Does the Cisco VPN log report anything helpful?
Jun 7, 2007, 08:30 PM
#4  
Andrew @ Parallels's Avatar

Andrew @ Parallels
Parallels Team


Join: Apr 2006
Posts: 1,557
Please try to reinstall Cisco VPN client - it could help.

__________________
Best Regards,
Andrew @ Parallels
Jun 7, 2007, 08:38 PM
#5  

Laser_jock
Member


Join: Aug 2006
Posts: 45
FWIW....Cisco VPN version 4.8.01.0300 worked for me.

LJ
Jun 7, 2007, 08:42 PM
#6  

supergper
Junior Member


Join: Feb 2007
Posts: 4
Cisco VPN Client 4.9.01 (0080) works fine for me.
Jun 7, 2007, 08:53 PM
#7  

snipes
Junior Member


Join: Jan 2007
Posts: 25
Quote:
Originally Posted by eyamanak

I'm going to try uninstalling Parallels 3.0 (and Parallels Tools) - hopefully my BootCamp partition will still boot in 2.5 or VMWare Fusion.

Thanks,
If you haven't started this process already, try uninstalling VMWare Fusion using their installer first.
Jun 7, 2007, 10:02 PM
#8  

akashra
Junior Member


Join: Oct 2006
Posts: 6
I have the same problem - neither the Cisco VPN client or Shimo works. A quick fix for this would be appreciated as this is rather critical to me.

This is using 4.9.00 (0050).

Reinstalling the Cisco VPN client does not fix this issue.
Jun 7, 2007, 11:24 PM
#9  

dkp
Senior Member


Join: May 2006
Posts: 1,415
Quote:
Originally Posted by akashra
I have the same problem - neither the Cisco VPN client or Shimo works. A quick fix for this would be appreciated as this is rather critical to me.

This is using 4.9.00 (0050).

Reinstalling the Cisco VPN client does not fix this issue.
That's too bad - It's always been necessary here in the past to reinstall the VPN after a Parallels upgrade, and it's always worked. Any useful info in the Cisco log?
Jun 8, 2007, 01:10 AM
#10  

grossga
Junior Member


Join: Jun 2007
Posts: 1
Cisco VPN Client 4.9.0 (0050) is working fine after my upgrade without any reinstallation.
Jun 8, 2007, 01:20 AM
#11  

dkp
Senior Member


Join: May 2006
Posts: 1,415
Mine survived a Fusion Beta 4 install so I'm one for two so far. Still backing up my VM's prior to installing Parallels 3.0. Wish my Airport handled gigabit wireless...
Jun 8, 2007, 05:08 AM
#12  

akashra
Junior Member


Join: Oct 2006
Posts: 6
Installing the Cisco VPN Client. version 4.9.01 (0080) has fixed my problem, though I did need to run CiscoVPN restart after upgrading to the new version.
Jun 8, 2007, 11:15 AM
#13  

dkp
Senior Member


Join: May 2006
Posts: 1,415
Finally got 3.0 installed this am and there was not adverse impact on my Cisco 4.9 0050 VPN. In the past I've had to re-install it following upgrades but this time it just worked.
Jun 8, 2007, 11:52 AM
#14  

suhr
Junior Member


Join: Jun 2007
Posts: 6
4124 definitely broke mine (4.9.01.0080). I've uninstalled and reinstalled the client to no avail. Next stop is to uninstall Parallels.
Jun 8, 2007, 01:56 AM
#15  

wil
Junior Member


Join: Jun 2007
Posts: 1
I had a similar problem after installing Parallels 3.0. Try launching terminal and restart the vpn process:

$sudo /System/Library/StartupItems/CiscoVPN/CiscoVPN restart

And then open the Cisco VPN client. It worked for me.

I'm running Cisco VPN 4.9.01 (0080)
Jun 8, 2007, 02:14 AM
#16  

bobbyb
Junior Member


Join: Sep 2006
Posts: 8
No problems for me.
Cisco VPN 4.9.01.0030
Black MB Core Duo 2GB
Ethernet or Wireless, both work fine.
Paralells 4124 XP SP2 updated.

I did do an uninstall before installing PD3.0. Not doing that has caused problems in the past.

-Bob
Jun 9, 2007, 03:04 AM
#17  

slippytoad
Junior Member


Join: Jun 2007
Posts: 2
One vote from me against 4124. Since I installed it I can no longer VPN, which really sucks as working remotely is key to my job. I uninstalled Parallels and Cisco VPN 4.9.01 and it still doesn't work.

help...
Jun 9, 2007, 04:19 AM
#18  

slippytoad
Junior Member


Join: Jun 2007
Posts: 2
I rebooted and Cisco VPN works again (yay). What I did was:

- uninstalled using the uninstaller
- removed residual network adapters in System Preferences->Network
- uninstall Cisco VPN
- installed Cisco VPN
- reboot

I pretty sure the latest Paralles build is messing up the network...
Jun 9, 2007, 09:40 AM
#19  

saki2048
Junior Member


Join: Jun 2007
Posts: 6
Mine is still working, although I'm still stuck with 4.9.0.

A while ago - while experimenting with VMWare - the Cisco client ceased working and I was only able to revive it by removing VMWare, Parallels, and the Cisco Client and *then* clean up the mess they made in the network section like removing orphaned virtual network adapters.

After this I reinstalled again (I think I've started with the VPN Client) and since then it's working again.

Maybe that would solve your problem, too.

brgds
Sascha
Jun 10, 2007, 04:10 PM
#20  

Ken Cunningham
Junior Member


Join: Feb 2007
Posts: 17
I was a bit concerned to hear the above issues, but decided to press ahead anyway.

My Cisco VPN continues to work normally after installing Parallels 3.0, with none of the above mentioned issues. I didn't uninstall, edit any files, or adjust anything. Just installed Parallels as per the instructions, and rebooted the machine.

Cisco client version is 4.9.01 - 30 .

Ken
 


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