Using iPhone to access VM's

When attempting to allow connections from iPhone, I can't get the OK button to yield results. I get two messages:
1. An error occurred when starting the iPhone service. Try and restart your mac…"
2. The user session was established incorrectly. Try to establish a new session…"

I have restarted, uninstalled and reinstalled Parallels, but this doesn't seem to work.

Build 5.0 9344
Mac OS X 10.6.2 on a MacBook Air

Tried the steps in this kb article: http://kb.parallels.com/en/8189

This correctly created the symbolic link, but the error remains. (even after system restart, Parallels restart)
*The Parallels iPhone Proxy Service app has a "forbidden" icon ghost-stamped onto the standard generic application icon…

Parallels Support has had this in their queue for a week or so now…any ideas?

 

Same Issue Here...

I have parallels 5.0 latest build, all VM files are located in users/shared/parallels so that each account on my mac can use the WINDOWS VM's to do any tasks that they cannot get done on the mac.

 

and again….

On a Mac Book Pro running Mac OS X 10.6.2. Come on, Parallels.

Support got back to me yesterday….will get an answer back to me inside of two weeks? Let's hope being a reseller actually counts for something.

 

I am having this problem also.

 

Add me to the list. I just bought Parallels the other day & imported my VMWare machine. It works OK, but I can't get iPhone service to work. I get the same:

1. An error occurred when starting the iPhone service. Try and restart your mac…"
2. The user session was established incorrectly. Try to establish a new session…"

 

add me to...

i tried many things that the support crew told me to do, but still with no progress? is the problem solved for anyone?

i installed previous version 9220 and there everything works from the first time, but downgrading is not the ideal solution dough.

regards Geert

 

Solved

This worked:
Could you please do the following:

1) Go to /Library/Parallels/
2) Right-click on "Parallels Service.app" -> Show Package Contents
3) Go to /Contents/PlugIns/
4) Right-click on "Parallels Network Start.app" -> Show Package Contents
5) Go to /Contents/MacOS/
6) Copy "prl_iphone_proxy" file.
7) Go to /Library/Parallels/
8) Right-click on "Parallels Service.app" -> Show Package Contents
9) Go to /Contents/PlugIns/
10)Right-click on "Parallels iPhone Proxy.app" -> Show Package Contents
11)Go to /Contents/MacOS/
12)Paste "prl_iphone_proxy" file.
13)Restart your Mac.

 

This worked for me!, thanks!

 

Tehere's a typo in the Paralells KB. They have an extra \ in the code they want you to run. arallels Network \ Start.app

After deleting the following file on my Mac : /Library/Parallels/Parallels\ Service.app/Contents/PlugIns/Parallels\ iPhone\ Proxy.app/Contents/MacOS/prl_iphone_proxy

I re-ran the command without the \:

sudo ln -s "/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels Network Start.app/Contents/MacOS/prl_iphone_proxy" "/Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels iPhone Proxy.app/Contents/MacOS/"