Purchased Parallels 3.0. Vendo shipped 2.5. How do I get a 3.x activation code

Discussion in 'Installation and Configuration of Parallels Desktop' started by ctbox, Jul 19, 2008.

  1. ctbox

    ctbox Bit poster

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    Purchased Parallels 3.0. Vendor shipped 2.5. How do I get a 3.x activation code

    Hello,

    I recently purchased Parallels 3.0 from newegg to upgrade my current 2.5 installation.
    After being unsucesful upgrading the software, I finally realized that Newegg sent me the 2.5 media and activation code. I downloaded and installed the 3.0 build 5086 but cannot activate it.

    SW PARALLELS DESKTOP 3.0 FOR MAC RT - Retail (Qty=1, Price=$59.95) (Shipped from Edison, NJ)

    How can I obtain the 3.0 activation code? Unfortunately I cannot find any support number to call to try to get this resolved over the telephone and the web support form does not seem to work.

    I have a support call opened in Newegg, but have not had a response from them yet.

    Cheryl
     
    Last edited: Jul 19, 2008
  2. John@Parallels

    John@Parallels Forum Maven

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    They should provide you activation code, they have a pool of keys and gives them out with purchase
     
  3. ctbox

    ctbox Bit poster

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    Newegg's response was to issue me an RMA as they could not guarantee that I would receive version 3.0 if I reordered through them. No offer of giving me an activation code which is OK. I would want the original 3.0 media anyhow.

    Cheryl
     
  4. John@Parallels

    John@Parallels Forum Maven

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    hm, I can only provide download link for builds, keys are their responsibility as they have a pool
     
  5. ctbox

    ctbox Bit poster

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    Thanks for the quick reply. I will just return that and buy 3.0 from somewhere else...
     
  6. bwayne

    bwayne Bit poster

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    GOTCHA SUCKER!!
     

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