Transporter fails to install on linux 2.4.21-47.ELsm - Do not see error in log file

Aug 21, 2009, 03:47 PM #1
Mike Davis Join: Aug 2009 Posts: 2	Transporter fails to install on linux 2.4.21-47.ELsm - Do not see error in log file I am trying to install the linux transporter (parallels-transporter-3844.408728.run) on a linux box running CentOS ??. It gets past the license page, but as it is starting to install it gives the message that an error has occurred and to check /var/log/parallels-transporter-install.log for more information. Doing so yields the following information: [root@mx1 log]# more /var/log/parallels-transporter-install.log 2009-08-20T12:37:59-0700: Installer started. Parallels Server Transporter v.-. 2009-08-20T12:38:20-0700: execCmd: ./installer-cli --logfile=/var/log/parallels-transporter-install.log --show-installed-sections Manifest.transporter \| grep -v '^\(config\\|vmachine\)$' [1] 2009-08-20T12:38:29-0700: execCmd: PATH=/sbin:/usr/sbin${PATH:+:$PATH} ; file -L `ldconfig -p \| grep "/libc\.so" \| sed -e 's/^.* => //'` 2>/dev/null \| grep -q 'ELF 32-bit' [0] 2009-08-20T12:38:29-0700: execCmd: ./installer/check_selinux.sh 2>&1 [1] 2009-08-20T12:38:29-0700: 11220 data/usr 2009-08-20T12:38:29-0700: execCmd: du -s -B 4096 data/usr/ [0] 2009-08-20T12:38:29-0700: distribution size: 11220 2009-08-20T12:38:29-0700: available disk size: bsize=4096, avail=11894140 2009-08-20T12:38:29-0700: check kernel /lib/modules/2.4.21-47.ELsmp/build/include/linux/version.h 2009-08-20T12:38:29-0700: gcc is /usr/bin/gcc 2009-08-20T12:38:29-0700: execCmd: type gcc 2>&1 [0] 2009-08-20T12:38:29-0700: make is /usr/bin/make 2009-08-20T12:38:29-0700: execCmd: type make 2>&1 [0] 2009-08-20T12:38:29-0700: installed: make=1, gcc=1, headers=1 2009-08-20T12:38:29-0700: exec_with_progress: ./installer-cli --logfile=/var/log/parallels-transporter-install.log --progress --define="kversion=$(uname -r)" -i Manifest.transporter 2>&1 1 2009-08-20T12:38:29-0700: Error: Error during configuration Parallels Server Transporter. Look at /var/log/parallels-transporter-install.log for more information. I am guessing the error with the "installer-cli", but I do not know what the problem is or where to go from here. The uname on the machine in question yields" [root@mx1 log]# uname -a Linux mx1 2.4.21-47.ELsmp #1 SMP Tue Aug 1 08:47:53 EDT 2006 i686 i686 i386 GNU/Linux Any suggestions would be greatly appreciated. Thanks, Mike
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Aug 21, 2009, 03:47 PM

Mike Davis

Join: Aug 2009
Posts: 2

Transporter fails to install on linux 2.4.21-47.ELsm - Do not see error in log file

I am trying to install the linux transporter (parallels-transporter-3844.408728.run) on a linux box running CentOS ??. It gets past the license page, but as it is starting to install it gives the message that an error has occurred and to check /var/log/parallels-transporter-install.log for more information. Doing so yields the following information:

[root@mx1 log]# more /var/log/parallels-transporter-install.log
2009-08-20T12:37:59-0700:

Installer started. Parallels Server Transporter v.-.
2009-08-20T12:38:20-0700: execCmd: ./installer-cli --logfile=/var/log/parallels-transporter-install.log --show-installed-sections Manifest.transporter | grep -v '^$config\|vmachine$$' [1]
2009-08-20T12:38:29-0700: execCmd: PATH=/sbin:/usr/sbin${PATH:+:$PATH} ; file -L `ldconfig -p | grep "/libc\.so" | sed -e 's/^.* => //'` 2>/dev/null | grep -q 'ELF 32-bit' [0]
2009-08-20T12:38:29-0700: execCmd: ./installer/check_selinux.sh 2>&1 [1]
2009-08-20T12:38:29-0700: 11220 data/usr
2009-08-20T12:38:29-0700: execCmd: du -s -B 4096 data/usr/ [0]
2009-08-20T12:38:29-0700: distribution size: 11220
2009-08-20T12:38:29-0700: available disk size: bsize=4096, avail=11894140
2009-08-20T12:38:29-0700: check kernel /lib/modules/2.4.21-47.ELsmp/build/include/linux/version.h
2009-08-20T12:38:29-0700: gcc is /usr/bin/gcc
2009-08-20T12:38:29-0700: execCmd: type gcc 2>&1 [0]
2009-08-20T12:38:29-0700: make is /usr/bin/make
2009-08-20T12:38:29-0700: execCmd: type make 2>&1 [0]
2009-08-20T12:38:29-0700: installed: make=1, gcc=1, headers=1
2009-08-20T12:38:29-0700: exec_with_progress: ./installer-cli --logfile=/var/log/parallels-transporter-install.log --progress --define="kversion=$(uname -r)" -i Manifest.transporter 2>&1 1
2009-08-20T12:38:29-0700: Error: Error during configuration Parallels Server Transporter. Look at /var/log/parallels-transporter-install.log for more information.

I am guessing the error with the "installer-cli", but I do not know what the problem is or where to go from here.

The uname on the machine in question yields"

[root@mx1 log]# uname -a
Linux mx1 2.4.21-47.ELsmp #1 SMP Tue Aug 1 08:47:53 EDT 2006 i686 i686 i386 GNU/Linux

Any suggestions would be greatly appreciated.

Thanks,

Mike

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Transporter fails to install on linux 2.4.21-47.ELsm - Do not see error in log file