Caps Lock sticks permanently

Discussion in 'Windows Guest OS Discussion' started by hschneider, Oct 18, 2011.

  1. hschneider

    hschneider

    Messages:
    504
    Since I upgraded to Build 7.0.14924 (localized german edition, running on Lion 10.7.2), I have the following problem:

    Every time the Parallels VM window looses its focus and is clicked again, all keyboard input appears in capital letters only. The caps lock LED is dark at this point and only letters are affected. If I type a number, I get the number and not the shifted character on that key !

    When I hit the shift key twice, the behavior returns to normal again.

    This problem appeared sporadic since Parallels 5 or earlier.
    Now it happens permanently, exactly since this particular build number.

    Hope this helps to track this issue down.

    See bug report #10749915 for system details.

    -- Harald
     
    Last edited: Oct 18, 2011
  2. ManuelWe

    ManuelWe

    Messages:
    1
    Same problem with me.
     
  3. madamm

    madamm

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    5
    same problem here. impossible to work with.
    is there any parallels employee who can show us a way to solve that problem?
     
  4. hschneider

    hschneider

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    504
    One more thing: CMD-V shows a "V" even thought it is mapped to CTRL-V, which should paste the clipboard's content.


    -- Harald
     
  5. madamm

    madamm

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    5
    localization issue

    it seams to be a localization issue.
    turning mac os and windows using us-english as primary language solves the problem.
    but it is not convinient to write "umlaute" as ae, oe ...
     
  6. madamm

    madamm

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    5
    excuse me its not gone - its only reversed
     
  7. KonstantinO

    KonstantinO Parallels Team

    Messages:
    32
    Try to disable host-guest CapsLock synchronization feature by this command in terminal:

    defaults write 'com.parallels.Parallels Desktop' 'HID Host Hook.CAPSLOCK Sync' -bool false
     
  8. hschneider

    hschneider

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    504
    Works like a charm ! Thanks for fixing this quickly !
     
  9. madamm

    madamm

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    5
    thanks - it is working again
     
  10. Thomaskeep

    Thomaskeep

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    5
    caps lock

    I have this problem with caps lock and shift in parallels 7 and xp when i boot to
    vm its on uppercase in text programs.
    I can solve this by pressing shift twice, but next time in text program the same problem all uppercase.

    The solution below in terminal do i write in terminal as writen here and press enter?
    and do i have to do this every time i boot into parallels.

    defaults write 'com.parallels.Parallels Desktop' 'HID Host Hook.CAPSLOCK Sync' -bool false

    This is a problem i have had in parallels 5 - 6 and now 7 can parallels not solve this very serious problem?
     
  11. hschneider

    hschneider

    Messages:
    504
  12. oliversl

    oliversl

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    10
  13. hschneider

    hschneider

    Messages:
    504
    Enter the terminal command as written in one single line. Copy and paste it from this article to the terminal:

    sudo defaults write 'com.parallels.Parallels Desktop' 'HID Host Hook.CAPSLOCK Sync' -bool false

    Enter your admin password when prompted.
    Hit the enter key.
    Shutdown the Windows guest (NOT suspend mode, only).
    Quit Parallels.
    Reboot your Mac - just to be sure.

    Works now ?

    -- Harald
     
  14. oliversl

    oliversl

    Messages:
    10
    Hi Harald,
    no, it does not solve my issue. I confirmed that the command was run correctly with:
    Code:
    sudo defaults read 'com.parallels.Parallels Desktop' 'HID Host Hook.CAPSLOCK Sync'
    and it is correctly setup. I restarted OSX and the VM, and the problem persist. I have created a new topic about this because my situation is different:
    http://forum.parallels.com/showthread.php?t=259350
     
  15. hschneider

    hschneider

    Messages:
    504
    Ouch ... the only difference I see is that you have an english localized XP and mine is german.


    -- Harald
     
  16. hschneider

    hschneider

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    504
    Just another idea: Pls reinstall Parallels Tools after you have issued the terminal defaults command.

    -- Harald
     
  17. oliversl

    oliversl

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    10
    I have not done that, will do it and report. Thanks.
     
  18. oliversl

    oliversl

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    10
    Today I could uninstall Parallels, reboot, run the installer, download the latest version of Parallels 7 and install. ONly to find out that the problem persist.

    Anything more to try?
     
  19. oliversl

    oliversl

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    10
    I created a report ID, the report ID is: 14996998

    Please help!
     
  20. oliversl

    oliversl

    Messages:
    10
    What else could I try?
     

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