Parallels 10 latest update will not install

Hi, I am posting here in the hope that someone might be able to help. I bought Parallels originally as ver 9 but upgraded this summer to Ver 10, downloading and activating the package and all was well till a month or so ago. I am running P 10 ver 10.0.0 (27675) and am prompted that there is an update available to ver 10.0.2 (27712), but every time I instruct the update to download and install, nothing happens. The Parallels Icon in my dock remains there for a few seconds and then disappears, with the programme stopping. This happens however I try to initiate the update.

I run a mid 2012 MacBook Air with an i7 2GHz processor and 8GB of RAM, so I shouldn't be short of power to do this.

Does anyone have any bright ideas please? Many thanks in advance for any help on this one.

 

Download it from the website and install it manually.

 

Cheers, I'll try that and report back.

 

It worked! Thanks a lot for your help.

 

You're welcome!