General Questions Post your question about Parallels Desktop here if it doesn't fit into any of the categories above. Wed, 11 Mar 2026 07:19:27 +0000 Wed, 11 Mar 2026 07:19:27 +0000 Parallels Forums https://forum.parallels.com/forums/general-questions.63/ Purchase parallels Mon, 09 Mar 2026 11:54:22 +0000 https://forum.parallels.com/threads/purchase-parallels.369609/ https://forum.parallels.com/threads/purchase-parallels.369609/ invalid@example.com (KeariaA) KeariaA 1 How to delete parallels account Sun, 08 Mar 2026 07:28:41 +0000 https://forum.parallels.com/threads/how-to-delete-parallels-account.341482/ https://forum.parallels.com/threads/how-to-delete-parallels-account.341482/ invalid@example.com (sato2) sato2 223 Need to Cancel Desktop for Mac Business Edition Subscription immediately - Fri, 06 Mar 2026 11:18:04 +0000 https://forum.parallels.com/threads/need-to-cancel-desktop-for-mac-business-edition-subscription-immediately.369598/ https://forum.parallels.com/threads/need-to-cancel-desktop-for-mac-business-edition-subscription-immediately.369598/ invalid@example.com (ALTOM) ALTOM
I want to cancel Desktop for Mac Business Edition subscription that renews on on the 9th of March - this needs to be done immediately before it auto renews. I can't seem to find where to cancel this subscription.

Thanks]]> Why is support from parallels always so difficult to get? Fri, 06 Mar 2026 06:05:33 +0000 https://forum.parallels.com/threads/why-is-support-from-parallels-always-so-difficult-to-get.369542/ https://forum.parallels.com/threads/why-is-support-from-parallels-always-so-difficult-to-get.369542/ invalid@example.com (adrianb12) adrianb12
I cant access my mac dropbox from windows. says i dont have permission.

i hate parallels. When i need it it fails and I pay for that privilege. And support is always complicated]]> 1 How to get refund for being charged after canceling subscription Fri, 06 Mar 2026 05:24:27 +0000 https://forum.parallels.com/threads/how-to-get-refund-for-being-charged-after-canceling-subscription.369567/ https://forum.parallels.com/threads/how-to-get-refund-for-being-charged-after-canceling-subscription.369567/ invalid@example.com (DylanP2) DylanP2 1 Prompt to open .lnk with com.parallels.SharedAppLink.Agent Thu, 05 Mar 2026 13:48:22 +0000 https://forum.parallels.com/threads/prompt-to-open-lnk-with-com-parallels-sharedapplink-agent.369555/ https://forum.parallels.com/threads/prompt-to-open-lnk-with-com-parallels-sharedapplink-agent.369555/ invalid@example.com (Mile5Teg) Mile5Teg
View attachment 24164]]> 2 License has reached its activation limit. Please Help. Wed, 04 Mar 2026 11:34:48 +0000 https://forum.parallels.com/threads/license-has-reached-its-activation-limit-please-help.369126/ https://forum.parallels.com/threads/license-has-reached-its-activation-limit-please-help.369126/ invalid@example.com (Daniel85) Daniel85 yesterday I encountered the following problem:
I can't use my license of Parallels Desktop 17 Standard on my new Macbook, because it has reached the activation limit.
The devices on which the software was installed on in the past were leased devices which were returned years ago.
I no longer have access to the devices used in the past and would now like activate and use Parallels 17 on my newly bought Macbook.

Can the activation limit be reset please, so I can...

License has reached its activation limit. Please Help.]]> 3 VM using extremely high RAM but only running Outlook Wed, 04 Mar 2026 03:14:04 +0000 https://forum.parallels.com/threads/vm-using-extremely-high-ram-but-only-running-outlook.369589/ https://forum.parallels.com/threads/vm-using-extremely-high-ram-but-only-running-outlook.369589/ invalid@example.com (JonathanP24) JonathanP24
VM using extremely high RAM but only running Outlook]]> Repetitive "macOS Detected" notification Tue, 03 Mar 2026 18:38:52 +0000 https://forum.parallels.com/threads/repetitive-macos-detected-notification.346064/ https://forum.parallels.com/threads/repetitive-macos-detected-notification.346064/ invalid@example.com (mcgroarty) mcgroarty
Does anyone else get this, or know what causes it?

I do have both Acronis True Image 2019 and Bitdefender Antivirus installed, which are probably the only really...

Repetitive "macOS Detected" notification]]> 43 NetBSD boot broken Mon, 02 Mar 2026 18:25:06 +0000 https://forum.parallels.com/threads/netbsd-boot-broken.369579/ https://forum.parallels.com/threads/netbsd-boot-broken.369579/ invalid@example.com (Andrew93) Andrew93
I configured a NetBSD (x86_64) ISO as the primary boot device. But on boot, Parallels displays a generic prompt claiming that no media is inserted. Then it shows a BIOS screen that doesn't respond to arrow keys.

macOS Tahoe]]> Can't copy file to windows using Terminal Tue, 24 Feb 2026 06:08:46 +0000 https://forum.parallels.com/threads/cant-copy-file-to-windows-using-terminal.261883/ https://forum.parallels.com/threads/cant-copy-file-to-windows-using-terminal.261883/ invalid@example.com (MattAG) MattAG cp testFile.txt "/Volumes/C/Program Files/SomeFolder/testFile.txt"

I've worked out the original permissions errors I was having, but now I get the following error:
cp: /Volumes/C/Program Files/SomeFolder/testFile.txt: Bad file descriptor

I just played around with this some more and I believe the issue is related to how "SomeFolder" was...

Can't copy file to windows using Terminal]]> 3 Cancel my Parallels Desktop subscription Sun, 15 Feb 2026 15:16:04 +0000 https://forum.parallels.com/threads/cancel-my-parallels-desktop-subscription.369463/ https://forum.parallels.com/threads/cancel-my-parallels-desktop-subscription.369463/ invalid@example.com (Claus2) Claus2 1 Charge after cancellation Fri, 13 Feb 2026 16:17:27 +0000 https://forum.parallels.com/threads/charge-after-cancellation.369293/ https://forum.parallels.com/threads/charge-after-cancellation.369293/ invalid@example.com (GracieP) GracieP 1 Redox OS Fri, 13 Feb 2026 12:12:54 +0000 https://forum.parallels.com/threads/redox-os.369451/ https://forum.parallels.com/threads/redox-os.369451/ invalid@example.com (AndresM8) AndresM8 redox_desktop_aarch64_2026-01-30_242_livedisk.iso]]> Parallels 18 stuck on loading screen Wed, 11 Feb 2026 08:47:20 +0000 https://forum.parallels.com/threads/parallels-18-stuck-on-loading-screen.359994/ https://forum.parallels.com/threads/parallels-18-stuck-on-loading-screen.359994/ invalid@example.com (Manuel15) Manuel15 I tried to make a new VM with Windows 10 and 11, copy over my old VM which did work before, install a VM on my external drive, reinstalled Parallels and tried to revert to an old snapchat. But no matter what I do, it's just loading. Every time, just a loading screen, it looks like it's working, but even after hours, nothing happens....

Parallels 18 stuck on loading screen]]> 2 How do I cancel recurring payment? Fri, 06 Feb 2026 14:51:24 +0000 https://forum.parallels.com/threads/how-do-i-cancel-recurring-payment.369263/ https://forum.parallels.com/threads/how-do-i-cancel-recurring-payment.369263/ invalid@example.com (BH_3) BH_3 4 I bought the wrong license Fri, 06 Feb 2026 14:43:50 +0000 https://forum.parallels.com/threads/i-bought-the-wrong-license.369382/ https://forum.parallels.com/threads/i-bought-the-wrong-license.369382/ invalid@example.com (DilanH) DilanH I request:
An immediate replacement with the correct license for new users, Parallels Desktop Pro Edition.
Or a full refund so I can make the correct purchase.

Thank you for your help.

Regards.]]> 1 Cancellation issues Fri, 06 Feb 2026 14:30:41 +0000 https://forum.parallels.com/threads/cancellation-issues.369376/ https://forum.parallels.com/threads/cancellation-issues.369376/ invalid@example.com (WillF3) WillF3 I have tried numerous times but have been unable to cancel / turn off auto-renew for my Parallels subscription. I am unable to view or manage my subscription in My Parallels but received a charge email for a 1 year subscription to Parallels Desktop for Mac Pro Edition.
Please could I have some support in removing this subscription.
Thank you]]> 3 Corporate sustainability Tue, 03 Feb 2026 09:05:36 +0000 https://forum.parallels.com/threads/corporate-sustainability.369389/ https://forum.parallels.com/threads/corporate-sustainability.369389/ invalid@example.com (ankitk13) ankitk13 corporate sustainability program no longer optional for modern organizations?

In today's business environment, a corporate sustainability program is no longer optional because organizations are expected to operate responsibly and transparently. Customers, employees, investors, and regulators are increasingly evaluating companies based on their environmental and social impact, in...

Corporate sustainability]]> FreeBSD guest VM panic - handle_el1h_sync Mon, 02 Feb 2026 12:19:44 +0000 https://forum.parallels.com/threads/freebsd-guest-vm-panic-handle_el1h_sync.369212/ https://forum.parallels.com/threads/freebsd-guest-vm-panic-handle_el1h_sync.369212/ invalid@example.com (Will Dormann) Will Dormann
I attempted a FreeBSD 15 intstall, and it panics on boot in the same way.]]> 8