Parallels Client for Windows Mon, 16 Mar 2026 21:29:10 +0000 Mon, 16 Mar 2026 21:29:10 +0000 Parallels Forums https://forum.parallels.com/forums/parallels-client-for-windows.754/ Mon, 16 Mar 2026 15:54:11 +0000 https://forum.parallels.com/threads/universal-print-queues-shown-to-other-users.369657/ https://forum.parallels.com/threads/universal-print-queues-shown-to-other-users.369657/ invalid@example.com (maureenspuppet) maureenspuppet Shown in the format of "printername for username by 2X"
These printer queues should only be shown to the logged in user, however some are seeing other username print queues
Why would this be?]]> 1 Thu, 05 Feb 2026 14:45:17 +0000 https://forum.parallels.com/threads/only-allow-one-connection.369397/ https://forum.parallels.com/threads/only-allow-one-connection.369397/ invalid@example.com (GeorgR4) GeorgR4
I'm new to configuring the client. Is it possible to prevent users from creating additional connections within the client? They should only use the one connection I've configured for them. This connection connects them to a cloud. So, only the client installations are present here, no servers or anything else.

Thanks in advance!]]> 5 Mon, 26 Jan 2026 10:10:48 +0000 https://forum.parallels.com/threads/shortcuts-on-desktop-are-not-working-when-on-parallels-windows-client.369291/ https://forum.parallels.com/threads/shortcuts-on-desktop-are-not-working-when-on-parallels-windows-client.369291/ invalid@example.com (MarkM74) MarkM74 3 Wed, 07 Jan 2026 18:00:27 +0000 https://forum.parallels.com/threads/deploying-parallels-client-for-windows-silent-install.368895/ https://forum.parallels.com/threads/deploying-parallels-client-for-windows-silent-install.368895/ invalid@example.com (AntonioL6) AntonioL6
I'm currently working on deploying the RAS Client for Desktop, and I'm struggling to find a way to install the app with zero user interaction.
Ideally, I'd like to skip the configuration step, so the client is already pre-configured with our server information after installation. The only thing the user should have to do is log in.

I tried editing the MSI with Orca to preset the server address, but the modified MSI throws...

Deploying Parallels Client for Windows - Silent Install]]> 2 Tue, 06 Jan 2026 19:29:11 +0000 https://forum.parallels.com/threads/enableautologon-during-install.363424/ https://forum.parallels.com/threads/enableautologon-during-install.363424/ invalid@example.com (CoreyR) CoreyR
To better explain, we script our installs with INSTALLSSO=1 and would like to include SHAREDEVICE="1:iimport:setting.xml". Part of our script adds "APPServerClient.exe -m" to...

EnableAutoLogon during install]]> 2 Tue, 23 Dec 2025 17:30:45 +0000 https://forum.parallels.com/threads/blurred-display-with-high-scaling.349737/ https://forum.parallels.com/threads/blurred-display-with-high-scaling.349737/ invalid@example.com (PatrickD8) PatrickD8 for screens with >= 4K resolution and a scaling of over 150%, the remote connection appears blurry. Are there ways to improve the situation?
I have already activated DPI Aware in Parallels Client and activated Program DPI. Unfortunately without success.
I suspect this is a general problem with RDP + scaling.

To recreate the problem, set screen scaling in Windows 10 very high and connect to a server.
We have tested with different versions of Windows Server and have the same problem...

Blurred display with high scaling]]> 6 Thu, 20 Nov 2025 10:46:41 +0000 https://forum.parallels.com/threads/send-emails-via-the-mapi-interface-open-with-local-app.365134/ https://forum.parallels.com/threads/send-emails-via-the-mapi-interface-open-with-local-app.365134/ invalid@example.com (TimG5) TimG5
We have an ERP system running on our terminal server which sends e-mails via the MAPI interface. I have seen that you can redirect mailto links to the local client. Does this also work with the mails that are sent via the MAPI interface?

Thank you very much]]> 5 Mon, 17 Nov 2025 22:55:31 +0000 https://forum.parallels.com/threads/internal-server-error.336620/ https://forum.parallels.com/threads/internal-server-error.336620/ invalid@example.com (RishiR1) RishiR1 3 Thu, 23 Oct 2025 14:23:06 +0000 https://forum.parallels.com/threads/printers-not-redirecting-correctly.368696/ https://forum.parallels.com/threads/printers-not-redirecting-correctly.368696/ invalid@example.com (StarekS) StarekS We have a problem that all users experience, where the printers are not showing up in our TMS system.
We have reported this to our TMS provider, but they claim that our printers are in STALE mode, which I completely disagree with.
Please see their response below:

"It looks like this user has the same thing, the same printer taking nearly 3 minutes to pull through.

View attachment 23925

I have done some more digging on this because further up in both logs it mentions that the...

Printers not redirecting correctly]]> Tue, 23 Sep 2025 06:35:27 +0000 https://forum.parallels.com/threads/screens-treated-as-span-desktop-across-all-monitors.368446/ https://forum.parallels.com/threads/screens-treated-as-span-desktop-across-all-monitors.368446/ invalid@example.com (PatrickD8) PatrickD8 we are currently facing an issue at a customer site with display scaling when connecting to an RDS 2019 session through the Parallels Client.

Issue description:
- Screens are not treated individually, but as if "Span desktop across all monitors" was enabled. Even though the option is disabled in the client.
- The connection only works correctly if "DPI aware" is disabled in the Parallels Client
- The problem occurs with both the latest and older Parallels Client...

Screens treated as "Span desktop across all monitors"]]> Wed, 10 Sep 2025 07:59:01 +0000 https://forum.parallels.com/threads/device-hung-in-pair-pending-state.368350/ https://forum.parallels.com/threads/device-hung-in-pair-pending-state.368350/ invalid@example.com (DustinH5) DustinH5
I am trying to use the Device Management Capability from Parallels RAS.
It is needed to make a WIN11 Device only allowing Parallels Client. Via Windows Tools it is horrible to achieve that, so i am trying new Ways.

So here is the Setup:

We are an MSP and host the virtual Machines from our Customers in an dedicated Datacenter in another City.
The Customer in Question has an CB and two RDSHs. Everything connected trough a Lancom vFirewall in our Datacenter. This Firewall is only...

Device hung in "pair pending" State]]> Sun, 31 Aug 2025 02:07:01 +0000 https://forum.parallels.com/threads/no-more-manual-configuration-of-cpu-memory-for-windows-vms-what-now.367793/ https://forum.parallels.com/threads/no-more-manual-configuration-of-cpu-memory-for-windows-vms-what-now.367793/ invalid@example.com (MichaelD98) MichaelD98 Am I just stuck on 20.3.x, or are there other suggestions for...

No more manual configuration of CPU/Memory for Windows VM's - what now?]]> 3 Wed, 27 Aug 2025 08:57:20 +0000 https://forum.parallels.com/threads/parallels-client-through-azure-application-proxy.368228/ https://forum.parallels.com/threads/parallels-client-through-azure-application-proxy.368228/ invalid@example.com (Dominik6) Dominik6 we have RAS Setup running for a Windows Terminal Server. We have Single Secure Gateway configured with authentication with Web and windows credentials.
This is working fine with the Webclient. Is it possible to get it running through the native windows client with an Azure Application as proxy ? When configure the client (SSL-Model, 443) the MFA for Entra shows up and after finishing it in Edge, it says everything is fine. But the windows client reports back an error,
Host...

Parallels Client through Azure Application Proxy]]> Thu, 31 Jul 2025 10:50:48 +0000 https://forum.parallels.com/threads/lsa-protection-error-with-parallels-sso-module-on-windows-11-24h2.368033/ https://forum.parallels.com/threads/lsa-protection-error-with-parallels-sso-module-on-windows-11-24h2.368033/ invalid@example.com (RhysS) RhysS
We're in the process of testing 24H2 internally, but we've hit a roadblock with SSO module in Parallels Client. On a clean install, the SSO option doesn't even show up unless you enable MPR notifications via the registry (which is noted in Parallels' documentation).
Once enabled, SSO works functionally - but Windows Security throws up a red flag:...

LSA Protection Error with Parallels SSO Module on Windows 11 24H2]]> Tue, 01 Apr 2025 16:12:58 +0000 https://forum.parallels.com/threads/display-vm-is-currently-in-use.367001/ https://forum.parallels.com/threads/display-vm-is-currently-in-use.367001/ invalid@example.com (CoreyG4) CoreyG4
View attachment 23435]]> Mon, 24 Mar 2025 21:26:49 +0000 https://forum.parallels.com/threads/mfa-radius-problem.366943/ https://forum.parallels.com/threads/mfa-radius-problem.366943/ invalid@example.com (GiacomoC3) GiacomoC3
I also tried uninstalling the client

I am working in a Windows environment
Can anyone help me?]]> Wed, 19 Feb 2025 13:35:18 +0000 https://forum.parallels.com/threads/ras-client-problem-with-windows-11-24h2.366357/ https://forum.parallels.com/threads/ras-client-problem-with-windows-11-24h2.366357/ invalid@example.com (JemA1) JemA1 When using RAS Client up to v20 on Windows 11 24H2 and opening a windows from the main windows (MDI-app), the new windows show part of the underlaying window.
Sometimes part of the white in the new windows is even inverted to black.

This only happens with Windows 11 24H2. I tested this on several recent HP desktops, 1 laptop and 1x Gigabyte mainboard. All machines use Intel CPU.
I updated Win11 24H2 fully, updated to the latest drivers to...

RAS Client problem with Windows 11 24H2]]> 3 Fri, 10 Jan 2025 09:57:59 +0000 https://forum.parallels.com/threads/microsoft-teams-black-screen.366310/ https://forum.parallels.com/threads/microsoft-teams-black-screen.366310/ invalid@example.com (AMEDIS-CLT1) AMEDIS-CLT1 We are experiencing an issue with Parallels and the use of Microsoft Teams.
Users use Microsoft Teams locally on the PC, and share local applications without problem during meetings in Teams. However, if the user shares an application published from his RAS connection in Teams, it presents a black screen. And this regardless of the application published from Parallels RAS. How to fix this? If we share the screen of an RDS connection it works, no black screen.]]> 1 Sat, 16 Nov 2024 02:42:59 +0000 https://forum.parallels.com/threads/mouse-cursor-pointer-disappearing-when-moving-to-any-textbox.343618/ https://forum.parallels.com/threads/mouse-cursor-pointer-disappearing-when-moving-to-any-textbox.343618/ invalid@example.com (duraid) duraid
We are running Win10 64 bit pro tried this on different monitors and they all have the same issue. If we unplug it from the monitor and use the laptop screen is fine.

Please use the link below to download the mp4 video that I recorded that shows the issue....

Mouse cursor pointer disappearing when moving to any textbox]]> 10 Wed, 06 Nov 2024 08:15:57 +0000 https://forum.parallels.com/threads/feature-request-sorting-of-connections.365730/ https://forum.parallels.com/threads/feature-request-sorting-of-connections.365730/ invalid@example.com (JuergenS24) JuergenS24