PD5, Host: SL 64 bit, Guest: Win7 32 & 64 bit, Issue: Shared Networking fails

Discussion in 'Windows Virtual Machine' started by RemonP, Nov 7, 2009.

  1. RemonP

    RemonP Bit poster

    Messages:
    3
    Hello all.

    I have read countless text stating that Shared Networking solves just about any connection problem, however, Under Windows 7, both 32 and 64 bit, inside Parallels 5 for Mac, I can't get Shared Networking to function.

    I can connect on bridged, but i would prefer shared.

    If anyone has noticed this as well, please, how did you solve ?

    Thanks.
     
  2. Elric

    Elric Parallels Team

    Messages:
    1,712
    Thank you for the report

    Let's start with standard steps (they are thorough this time because your report is the first one about issue with SharedNetworking in PD5!):

    Please switch to the Shared Networking and wait approximately 10 seconds. Then try to connect to some site in browser. Then click Start -> Run and execute cmd.exe. Type in the appeared window command "ipconfig /all" (without quotes). Stretch the window to make all the output fit and without closing the window, click menu of Parallels Destkop "Help"->"Report a Problem", send a problem report (it is not necessary to provide description) and post here the report ID.

    Then, on the Mac-side, execute /Application/Utilities/Terminal and type in the appeared window command "prl_perf_ctl -s nat" (also without quotes) and post here the output

    PS: Also, if you have some Firewall installed on Mac OS Side (for example, LittleSnitch), make sure that process prl_naptd has all access to the network
     
  3. RemonP

    RemonP Bit poster

    Messages:
    3
    Elric, thanks for the fast response

    I have done some checking;

    My firewall is turned on, it is the Snow Leopard firewall, not any other.
    Parallels Service, which holds prl_naptd, has full access.

    After turning the firewall off, shared networking still fails.

    I suspected a 64 bit client problem, so I tested with a clean 32 bit install of windows 7, same problem.

    The "Report a problem" id: 760179

    Thanks again.

    Remon.

    the IPCONFIG /ALL output:
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Jessie
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection 2:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Parallels Ethernet Adapter
    Physical Address. . . . . . . . . : 00-1C-42-5D-D3-4B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::8900:887:dfcc:1080%14(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.16.128(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 234888258
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-7F-57-3D-00-0C-29-18-3F-F9

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{FA3F0BA7-D45E-46F5-9F20-8E911320FFF5}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    the prl_pref_ctl -s nat output:

    Performance Counters View Utility v5.0.9220.531002
    Copyright 1999-2009 Parallels Holdings, Ltd. and its affiliates.

    natd - 08:56:11
    dhcp.ack 0
    dhcp.nak 0
    dhcp.req_ignored 17
    dhcp.req_in 17
    dns.dropped 0
    dns.ext_pkt_err 0
    dns.int_pkt_err 0
    dns.matched 0
    dns.noname 0
    dns.refused_in 0
    dns.req_active 0
    dns.req_answered 0
    dns.req_in 0
    dns.retransmit 0
    dns.sd_answered 0
    dns.sd_fail 0
    dns.sd_nxdomain 0
    dns.sd_req 0
    dns.sent_out 0
    generic.mem_err 0
    generic.sys_err 0
    netbuf.err_space 0
    netbuf.pkt_in 2844
    netbuf.pkt_out 0
    netbuf.wake 1976
    raw.sock.bind_err 0
    raw.sock.generic_err 0
    raw.sock.rcv 0
    raw.sock.recv_err 0
    raw.sock.send_err 0
    raw.sock.sent 0
    raw.sock.sock_err 0
    raw.sock.socks 0
    tcp.conns 0
    tcp.int_bytes_rcvd 0
    tcp.int_bytes_sent 0
    tcp.int_pkt_err 0
    tcp.ports 0
    tcp.retransmit 0
    tcp.rst_in 0
    tcp.rst_out 0
    tcp.seg_queued 0
    tcp.sock.bind_err 0
    tcp.sock.generic_err 0
    tcp.sock.rcv 0
    tcp.sock.recv_err 0
    tcp.sock.send_err 0
    tcp.sock.sent 0
    tcp.sock.sock_err 0
    tcp.sock.socks 0
    tcp.timeout 0
    tcp.trim 0
    tcp.unexpected 0
    udp.ext_pkt_in 0
    udp.ext_pkt_out 0
    udp.ext_pkt_unknown 0
    udp.int_pkt_err 0
    udp.int_pkt_ignored 2506
    udp.int_pkt_in 2523
    udp.int_pkt_out 0
    udp.port_err 0
    udp.ports 0
    udp.recycle 0
    udp.sock.bind_err 0
    udp.sock.generic_err 0
    udp.sock.rcv 0
    udp.sock.recv_err 0
    udp.sock.send_err 0
    udp.sock.sent 0
    udp.sock.sock_err 0
    udp.sock.socks 0
     
  4. Elric

    Elric Parallels Team

    Messages:
    1,712
    For some reason the DHCP-Server that gives IP-addresses to VirtualMachines in SharedNetworking is disabled (it should be visible even in GUI).

    Please enter to the menu of PD "Parallels Desktop" -> "Networking" and either press "Restore Defaults" button

    or just enable the DHCP for the Shared Networking (choose SharedNetworking in combo-box and enable DHCP) - but prefferable Restore Defaults
     
  5. Elric

    Elric Parallels Team

    Messages:
    1,712
    > Please enter to the menu of PD "Parallels Desktop" -> "Networking" and either press "Restore Defaults" button

    I mistyped.. it supposed to be menu of PD "Parallels Desktop" -> "Preferences" -> "Networking"

    PS: I should really use preview before post -)
     
    Last edited: Nov 8, 2009
  6. RemonP

    RemonP Bit poster

    Messages:
    3
    Excellent, why didn't I think of that.

    I did see the setting, but was expecting my home routers DHCP would handle the job. How silly of me :)


    Thank you very much.


    Will continue to evaluate PD5.

    Remon.
     

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