Upgraded to Parallels 12 and now can only be installed on 1 machine?

Discussion in 'Installation and Configuration of Parallels Desktop' started by Positiveguy1960, Nov 29, 2016.

  1. Positiveguy1960

    Positiveguy1960 Bit poster

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    I upgraded to Parallels 12 and I am now getting a message that I can only have it installed on 1 machine. Is that right? I've been using Parallels for years and years now and always had it on my two machines with the same key code. Is there a work around for this? Even Microsoft isn't THIS stingy. (If it is true it can only be installed once.)

    If I can only install it once can I go back to Parallels 11 where I was able to install to my desktop and laptop? (The unfortunate part is I really didn't need to install 12. I could have been fine with 11 since 12 is not a must have update.)

    Thanks!
    Chet
     
    Positiveguy1960, Nov 29, 2016
    #1
  2. Raj@Parallels

    Raj@Parallels Guest

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    453
    As per Parallels Desktop licensing policy 1 license for one computer only.
    Please refer End-User License Agreement: http://www.parallels.com/about/legal/eula/
    If you had used more than one computer that is against our licensing policy.
     
    Raj@Parallels, Nov 29, 2016
    #2
  3. Positiveguy1960

    Positiveguy1960 Bit poster

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    Duh... This is POOR service.. Even Microsoft allows office to be installed in 1 desktop and 1 laptop and they only dis-allow installations on more than this if there is some likely fraud involved. I can't believe you actually want me to buy the program twice to install it on my desktop and my laptop. Just extremely cheap and miserly. I have been using Parallels for many years and find this to be incredibly offensive!,,,,
     
    Positiveguy1960, Nov 29, 2016
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    3,112
    Hi, Parallels is committed to providing high-quality, cost-effective solutions to our customers. Rapidly changing technologies and the changing business environment influence the level, timing, and character of demand for particular product versions and components. These drive the need to introduce new products and services as well as to end support of, or ability to, purchase older licenses. We would like you to view this article if you would like to use your Parallels Desktop for Mac license on a new Mac, you should sign out of the account the license is registered under on the Mac you don't need anymore. Click on the Parallels Desktop menu, and select Account & License. In the activation window, click on your account email address and select Sign Out.
     
    PaulChristopher@Parallels, Dec 3, 2016
    #4
  5. Bruno1985

    Bruno1985 Bit poster

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    3
    I've been using parallels for years on 2 computers and I feel deceived by this behavior. Also because I don't use my computers at the same time, so I wasn't infringing any Parallels policy. I really didn't need Parallels 12, I upgraded only because I was an affectionate user.
    If I have to sign out from each computer every time, this means that I have to suspend the virtual machine, which can take a lot of time on older computers..
     
    Bruno1985, Dec 4, 2016
    #5

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