PD12/OSX Sierra Start Problems

Discussion in 'Installation and Configuration of Parallels Desktop' started by ShaunB4, May 29, 2017.

  1. ShaunB4

    ShaunB4 Bit poster

    Messages:
    3
    I have updated to PD12 and OS X Sierra several weeks ago, but cannot get the Win10 OS login box to appear. Everything is loaded and Win10 boots in full, but cannot get beyond the first screen that appears. I have followed the installation tweeks for these updates that were provided at the time of the latest major Win10 update, but am still stuck -- HELP! Attached are the following screenshots: (1) first screen to appear after boot; (2) second screen to appear when click to login. Screen1-052917.jpg Screen2-052917.jpg
     
    ShaunB4, May 29, 2017
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    3,112
    Hi @ShaunB4, this issue might be occurred because of Windows user profiles corruption. Please try the following steps to resolve the issue:
    1. Right-click the Start button and select Command Prompt (run as Administrator) from the context menu.
    2. Type powershell in Command Prompt and press Enter.
    3.Paste the following text in the Powershell window and press Enter.
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
     
    PaulChristopher@Parallels, May 30, 2017
    #2
  3. ShaunB4

    ShaunB4 Bit poster

    Messages:
    3
    Thanks, Paul, for the suggestion. Unfortunately, I don't get that far for a Start button to be available. The screen shots provided are from b4 the User Profile login screen appears and the only related button available at this point is the Shut Down button, with no right-click options. Am I missing something?
     
    Last edited: May 30, 2017
    ShaunB4, May 30, 2017
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi @ShaunB4, please follow the steps mentioned below to fix the issue:
    1. Press Win + R (to open Run )
    2. Copy paste and press enter to run this program. "C:\Windows\system32\ctfmon.exe". it brings back the language bar and for me it allowed me to type in windows search, start menu and WINDOWS 10 apps again
     
    PaulChristopher@Parallels, Jun 1, 2017
    #4
  5. ShaunB4

    ShaunB4 Bit poster

    Messages:
    3
    Tried #1, but no Run command appears from keyboard shortcut.
     
    Last edited: Jun 1, 2017
    ShaunB4, Jun 1, 2017
    #5
  6. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi @ShaunB4, please check out the steps mentioned below to fix the issue:
    1. Stop the virtual machine.
    2. Create new empty virtual machine bundle.
    3. Open the new virtual machine's configuration menu > Hardware > Hard Disk 1
    4. Click into the Source field > Choose an image file...
    5. In the opened Finder window locate your main virtual machine, which starts with the black screen. Select its virtual hard disk and click Open.
    6. Close the configuration window and start the new virtual machine.
    7. If the virtual machine boots successfully, you can move the virtual hard disk from the former PVM bundle to the new one.
     
    PaulChristopher@Parallels, Jun 1, 2017
    #6

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