How do I delete my Parallels Access Account?

Discussion in 'Account and Subscription Management' started by RahibA, Apr 15, 2017.

  1. majesticmyka

    majesticmyka Bit poster

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    1
    please also delete my account! cheers..
     
  2. Ajith1

    Ajith1 Parallels Support

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    2,719
    we have disabled your account.
     
  3. Ajith1

    Ajith1 Parallels Support

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    2,719
    we have disabled your account.
     
  4. Peter26

    Peter26 Bit poster

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    Hi can you delete my account please, thank you
     
  5. Hi Peter26. we have disabled your Parallels Account.
     
  6. YuT

    YuT Bit poster

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    Hi, can you disable my Parallels account please.
     
  7. Arun@Parallels

    Arun@Parallels Parallels Support

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    1,356
    Hi @YuT , we have disabled your account.
     
  8. MaximilianoC

    MaximilianoC Bit poster

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    Hi, I need to cancel my subscription. Since I no longer own mac with Parallels. Thank you.
     
  9. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

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    1,127
    Hi MaximilianoC. The order for the last renewal on your subscription has been refunded. The money will return to your account within 5 - 7 business days. The license is also cancelled.
     
  10. MaximilianoC

    MaximilianoC Bit poster

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    Thanks for you help.
     
  11. Ajith1

    Ajith1 Parallels Support

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    2,719
    If you have any questions or in need of support, feel free to reach out to us.
     
  12. Hello, can you delete my account, please?
     
  13. KebhaK@Parallels

    KebhaK@Parallels Hunter

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    Hi @PeterB16 , Please follow steps in the article to delete your Parallels account.
     
  14. Can you delete my account please? I dont have the option not to auto renew.
     
  15. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We can see that you have a Parallels Desktop Lite subscription even if we delete the account that subscription will not get canceled as it is linked with your Apple ID. You can cancel automatic renewal of the Parallels Desktop Lite subscription on your App Store "Manage Subscriptions" page.
     
  16. Yasemin

    Yasemin Bit poster

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    1
    Hello together, i also want to delete my Parallels Access account. My Parallels Access account expires TODAY at 17:13.
     
  17. Hi, please use this KB article in order to remove your account.
     
  18. MattR10

    MattR10 Bit poster

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    3
    Hi,
    Can you please help me cancel my parallels subscription so I am no longer charged for it? I do not use the system anymore and have deleted it from my computer, but still get charged.
     
  19. MattR10

    MattR10 Bit poster

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    3
    It says my account is expired and I don't know how to end the payments.
     
  20. Hi, could you share with us your purchase order, we will help you with refund.
    And please cancel the subscription auto-renewal with this KB article. (you can do it from your side only)
     

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