hi, I've purchased the wrong license, I'm suppose to buy full license but accidentally choose on upgrade license. Payment has been made, what should I do now? Is it I need to get refund and purchase a full license? I need to use parallels asap, please reply fast Please advice
Hi, the same unfortunate thing happened to me. I'll need a refund to go back and purchase the correct license. May I also suggest that the 'Upgrade' button be hidden from shoppers who do not have an activated copy already installed on their machines? It looks like a viable fix that will benefit many, many future customers. Thanks
We can see that you have got a refund for the upgrade and purchased a full version. Let us know if you have any questions.
Hello, it looks like you order has been already refunded. Please let us know if you have any additional questions.