Can't install Parallels 10 with legacy license

Discussion in 'Installation and Configuration of Parallels Desktop' started by SergioF2, Apr 9, 2019.

  1. SergioF2

    SergioF2 Bit poster

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    I have an old Parallels 10 desktop for Mac that I would like to install on a OSX 10.7.5 Mac that I have. I have changed the PC with the same HD and now the Parallels need to be reinstalled. When I attempt to install it and enter my license number I get a popup window saying "Unable to confirm the product license. You have reached the maximum number of activations available for your activation key."
    I have seen a similar post and I have executed the command <><> prlsrvctl activate-license-online <><> inside the Terminal window, but I have ahain the message.
    I ask you to reset my Parallels Desktop key for me if is possible!
    Thank you.
     
  2. Hi, your key has been reset, please try to activate it again and check the issue.
     
  3. SergioF2

    SergioF2 Bit poster

    Messages:
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    Now it's all OK!!! Thank you!!!
     
  4. MinosS

    MinosS Bit poster

    Messages:
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    Hello, I am having the same issue, could you please reset mine as well?
     
  5. Done, please check and provide us with any results.
     
  6. MinosS

    MinosS Bit poster

    Messages:
    2
    Great, I was able to activate it now, many thanks!!
     
    Maria@Parallels likes this.
  7. MediaL

    MediaL Bit poster

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    1
    Hello, Could you reset mine as well?
     
  8. Done, please check
     
  9. Miiichael

    Miiichael Bit poster

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    Hello! I just recently started using Apple products. Tell me which version will be more convenient for novice users. Thank you in advance.
     

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