Hello, Just today I purchased an upgrade key since I had the trial version of Parallels desktop 15. When I go to activate it, it tells me to confirm with my previous version which I don't have, is there something that can be done??
Hello, we can provide you with the refund for your wrong purchase and then you will be able to purchase correct version. Please confirm refund and provide us with your purchase order number.
I purchased an annual license today at the apple store and it does not appear in my active parallels licenses
Hello, I accidentally purchased an upgrade key and would like to purchase the pro or business edition. Is there a way that you guys can refund my upgrade license please.
Thank you for you prompt response. We've just refunded your order, you will receive funds during the 5-7 days.