I am able to go in through Android and iOS apps, but not via my desktop through the web portal. Chrome and Firefox completely fail, with the little circle just twirling in circles while I wait. Is there any fix for this?
I found a possible solution to the ingress failure from WEB console to a remote machine with Windows 10 operating system. Parallels Access detects the "Microsoft User" password and the local machine's own access password if both are configured as requested by Windows 10 from rev 1803. When requesting access to the remote machine from the WEB console, you must first give the password of the "Microsoft User" and then request the password to access the local machine. If it is the case that both passwords are the same as my case, I recommend changing the password of "Microsoft User", after this you can easily access it.