Problems with internet (even with editing the UseKextless key)

Discussion in 'Installation and Configuration of Parallels Desktop' started by JulienH, Jun 2, 2021.

  1. JulienH

    JulienH Bit poster

    Messages:
    6
    Hi
    I have a problem not getting any internet connection in my windows 10 ARM while using Parallels Desktop 16.5 on my macbook pro M1.

    I tried this command line on the terminal :
    "sudo nano /Library/Preferences/Parallels/network.desktop.xml"
    and searched for <UseKextless>-1</UseKextless>
    I had the "-1" value and changed it to "0" or "1"
    But still no internet connexion.

    I have no netork on the VM while trying the "0" value, and an IP unvalid configuration in the windows ethernet settings while trying the "1" value.

    I registered to this version lately and I need it to work on a daily basis...
    Thanks by advance for your help...
     
  2. Hi, could you collect the tech report once the issue reoccurs and reply us back here with the report's ID number please?
     
  3. JulienH

    JulienH Bit poster

    Messages:
    6
    Hi, I made the tech report with the idea 370753874.
    Every time I run the VM, that blocks all internet connexions.
     
  4. Thank you for the provided information.
    Did you check the same issue with antivirus and without it?
     
  5. JulienH

    JulienH Bit poster

    Messages:
    6
    Yes, I do not have any antivirus installed yet.
    I realized that when I have the VM running, all my internet access (MacOS and Parallels desktop) return a timeout.
     
  6. JulienH

    JulienH Bit poster

    Messages:
    6
    I still don't have found any solution for having network both on my vm and macos. Did you find something on the tech report ?
     
  7. JulienH

    JulienH Bit poster

    Messages:
    6
    Someone who has the same problem ? I did reinstall the VHDX insider preview client from microsoft website, but still I have the same problem, no internet connection.
    I think I will ask for refund, parallels desktop doesn't seem to be compatible with windows 10 insider and macOS Big Sur on a macbookpro M1...
     
  8. JulienH

    JulienH Bit poster

    Messages:
    6
    Ok I found by myself.
    For those who are interested :
    - install BigSur 11.4, this is not working properly under this version
    - in the network preferences in your VM settings, select the adapter by default (bridge connection)
    This will work.
     
  9. JohnB87

    JohnB87 Bit poster

    Messages:
    2
    Have same problem... now on latest parallels 16.5.1 and as soon as I start parallels, my windows and Mac network connection blocked. If I change to Shared or Bridged (have tried just about every choice) I am still blocked.... making this useless.... they said this was fixed in 16.5.1... it is not.
     
  10. PhilippP3

    PhilippP3 Bit poster

    Messages:
    2
    same here
     
  11. Elric

    Elric Parallels Team

    Messages:
    1,718
    Hi
    please go to the menu of Parallels Desktop -> Send Technical Data and send a report. Post here its number.
     
  12. PhilippP3

    PhilippP3 Bit poster

    Messages:
    2
    Hi Elric,

    i find myself a solution yesterday late night.
    I set the <UseKextless>0</UseKextless> to <UseKextless>1</UseKextless>
    Ty trying to help
     
  13. Selima

    Selima Bit poster

    Messages:
    2
    Hi Phillip,

    For some reason, I seem unable to change that -1 value. Do you know how I can do it? I must be doing something wrong.
     
  14. Selima

    Selima Bit poster

    Messages:
    2
    Just found it, thanks!
     

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